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Napleton St. Louis Nissan
St. Louis, MO
415 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations.
There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 415 reviews
February 19, 2023
Saleswoman busy on social media and minimally attentive; taking excessive amount of time to find keys and then not conversing/helping with car inspection/knowing any features of the car and trashing their o taking excessive amount of time to find keys and then not conversing/helping with car inspection/knowing any features of the car and trashing their own brand of Nissan. More
by curlyq
Employees Worked With
Mary the Car Sales Lady
February 18, 2023
The people at this dealership have been wonderful. Mary The Car Sales Lady and Shannon the Financial Lady have been very helpful at everything I needed. I go there for my cars and service. Thank You N Mary The Car Sales Lady and Shannon the Financial Lady have been very helpful at everything I needed. I go there for my cars and service. Thank You Napleton Nissan for all your services and support. More
by Scorpion1
Employees Worked With
Mary The Car Sales Lady
February 01, 2023
Great place really nice staff with tons of inventory for me to make an easy decision on my new car! me to make an easy decision on my new car! More
by cuboid-copier0u
Employees Worked With
February 01, 2023
A+ customer service! Mark, the salesperson did a great job! Very knowledgeable and friendly! So recommend Mark, the salesperson did a great job! Very knowledgeable and friendly! So recommend More
by NissanFan12
Employees Worked With
January 28, 2023
A+ customer service! Mark, the salesperson did a great job! Very knowledgeable and friendly! The manager did a great job with my son for his trade in. We are extremely ha Mark, the salesperson did a great job! Very knowledgeable and friendly! The manager did a great job with my son for his trade in. We are extremely happy with our car buying service with Napleton Nissan! Definitely will purchase there again. More
by milissalaves
Employees Worked With
Mark & Ron
November 07, 2022
They are very good at giving customer service. Sales pleased and they have very good price. Sales pleased and they have very good price. More
by Thefather0605
Employees Worked With
Other Employees :
Jorge, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
October 10, 2022
Don't recommend. They will lie to your face. Top dollar for your trade, xx. I was offered 2400 more at another Nissan dealership and they end up making over 4000 off They will lie to your face. Top dollar for your trade, xx. I was offered 2400 more at another Nissan dealership and they end up making over 4000 off my trade. I made the mistake, never again. More
by auffenberg
Employees Worked With
Kerry Brown
June 26, 2022
Very polite and patiance my sale rep Jervon really took the time explaining the details of the process and Mark the finance person was great also the time explaining the details of the process and Mark the finance person was great also More
by ivybondon
Employees Worked With
Mark and Jervon
