Napleton St. Louis Nissan

These guys were fast, efficient, friendly, and patient with my new car buying process. Although my payment went up from 2 years ago (understandably), they explained the process and assured me it was the b with my new car buying process. Although my payment went up from 2 years ago (understandably), they explained the process and assured me it was the best decision. More

Damon Sleeper was extremely helpful and knowledgeable. Didn't rush me or push me. Showed me all my options and allowed me to make the best decision for myself!! Thank you! Didn't rush me or push me. Showed me all my options and allowed me to make the best decision for myself!! Thank you! More

Damon Sleeper did a grat job with helping me find exactly what I needed. I am very happy with my purchase and the service I received. what I needed. I am very happy with my purchase and the service I received. More

Damon Sleeper was great to work with. Helped secure the vehicles for an out of state purchase for me. Worked with us around our personal hectic schedule and was patient throughout the w Helped secure the vehicles for an out of state purchase for me. Worked with us around our personal hectic schedule and was patient throughout the whole process. More

I enjoyed my time at Napleton Josh gave me excellent service he answered all of my questions. service he answered all of my questions. More

I really like my vehicle and purchasing it went fine until Damon Sleeper lied to me about something we had agreed to and insulted and threatened me when I asked about it. There are many Nissan dealers. until Damon Sleeper lied to me about something we had agreed to and insulted and threatened me when I asked about it. There are many Nissan dealers. Find a better one than Napleton. More

Horrible experience ! Damion is rude and has no customer service skills! Cowboy was awesome and he got us Jim who was outstanding and help us everyday he could. i would Damion is rude and has no customer service skills! Cowboy was awesome and he got us Jim who was outstanding and help us everyday he could. i would give him 5 stars he was very caring and understood our frustration More

Josh was absolutely amazing. He consistently made sure I was satisfied and helped me in whatever way he could. I appreciate him so much! He consistently made sure I was satisfied and helped me in whatever way he could. I appreciate him so much! More

The worst experience I have ever had buying a car. The lack of customer service and satisfaction is astounding. The lack of customer service and satisfaction is astounding. More

I was shopping for my first car, but I was worried that since my credit isn’t the best that I would need a co-signer, which I don’t have. I wasn’t actually expecting to drive off the lot with anything, I t since my credit isn’t the best that I would need a co-signer, which I don’t have. I wasn’t actually expecting to drive off the lot with anything, I thought I would get told that I needed a co-signer and I’d get shooed out. Much to my amazement I was able to purchase a car without a license, which is legal in MO. The plan was to learn to drive in my new car so I could get my license. The paperwork was signed, my friend drove me off the lot and that was that. I thought. I had the car for a week before the calls started. I was bombarded with calls from Napleton’s financial team about the bank that was financing me wanting me to have a license to finalize the process. I never bought a car before but I was under the impression that once I am accepted by a bank, sign the paperwork , pay and leave the lot with the car that everything was throughly looked over and completed. So the Napleton team rushed me to get my license, asking me to “take the driving test anyway” when I told them that I have NEVER driven a car before. I wanted/needed time to practice. My anxiety rose and with the help of a friend, I started my driving lessons, but Napelton wouldn’t wait. So today, the bank financing me pulled out and Napelton told me to bring the car back after forcing me to write a five star review. You can’t imagine how depressing it is to be granted my first car and have it torn away from me because the salesman that worked with me didn’t do his research on the banks financing people. Why sell a car to me if the banks can’t finalize the process without a license? Why didn’t the salesman know that when he was taking my $4,000? Why wasn’t the process finalized when my friend drove me off the lot in my new car? What type of company gets your hopes up and forces you to make a humiliating trek to their establishment so they can take the keys they were so eager to give you and tell you to catch an Uber home? How am I supposed to tell my children that mommy’s new car, Onyx is gone? Napleton. Napleton is the kind of self serving company that would do that. Thanks. More