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Napleton St. Louis Nissan

St. Louis, MO

3.8
430 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 430 reviews

January 03, 2021

I had a great experience, Ken was great. He work hard on getting me in the car I wanted. Which I know was hard to do. But he got it done, and I’m pleased. So thanks Ken on a awesome job and your willing to More

by smccanery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Walsch
Jan 05, 2021 -

Napleton St. Louis Nissan responded

Hello, thanks for sharing your recent service experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful. We are happy to pass along your comments to Ken here at Napleton Saint Louis Nissan! We hope you continue to choose us for all your automotive needs. Take care!

December 29, 2020

Kenneth Walsh was amazing. He got me in and out in a new car. Great service, clean facility, and great deal on a car. Love it!! More

by PeacefulBreeze3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shermaine Jewell, John Williams
Dec 30, 2020 -

Napleton St. Louis Nissan responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you again for choosing Napleton Saint Louis Nissan and we hope to see you again!

December 15, 2020

Mark Clifford was a great salesman. Everyone is very friendly and respectful. The district manager made the deal realistic for me. Definitely recommend this dealership to everyone. More

by Meech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Clifford
Dec 23, 2020 -

Napleton St. Louis Nissan responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 11, 2020

Ken was very helpful and knowledgeable. Was able to work with me to get what I needed! Had a great experience at this dealership. Definitely would want to shop here again for future car purchases! More

by cmwms96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Walsch, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
Dec 20, 2020 -

Napleton St. Louis Nissan responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and helpful. We are happy to pass along your comments to Ken. We hope you continue to choose us for all your automotive needs. Take care!

December 05, 2020

I work here at Napleton Nissan and truly love providing exceptional customer service. Great deals and great customer service, makes this a great place to buy your next car! We want every customer to leav More

by Finance Director
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Levine, Dan Loggins, Shermaine Jewell
November 27, 2020

Anthony Mull will be my go to for car sales from now on. He was a no pressure and patient sales person (I test drove several cars). He worked to get me finances even with credit issues. More

by Msladyking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Mull
Nov 30, 2020 -

Napleton St. Louis Nissan responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 24, 2020

Buyer beware of their prices. They lost on the internet low prices on their cars then hit you with a service fee which essentially is the cost of fixing the car from the previous owner. This means they gav More

by Paul
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan Winters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
Nov 25, 2020 -

Napleton St. Louis Nissan responded

Hello Paul, My name is Dan Loggins and I am the General Manager for Napleton Saint Louis Nissan. I'm sorry to hear about your recent experience did not satisfy your expectations and would like to gather some more information from you. Can you please call me at (847)208-0218? Thank you.

November 07, 2020

Took my 2015 4WD Sierra Truck in for routine maintenance. Had the tires rotated and balanced, all fluids flushed, rear brakes replaced, new battery, tibe-up. Flawless service and phenomenal price. I saved hu More

by sadowskikenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Delles and Eric Wagner, Dan Loggins, Kerry Brown
Nov 09, 2020 -

Napleton St. Louis Nissan responded

Thank you so much for sharing your recent experience with us, Sadowskikenh! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2020

Dan and Kenan were very easy to work with and very friendly. They made car buying a good experience. They were also conscientious with my time which seems rare for dealerships. More

by Pjcrabs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Valjecic , Dan Loggins
Nov 06, 2020 -

Napleton St. Louis Nissan responded

Pjcrabs, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

October 29, 2020

I had a great experience with one of the Service Advisor's by the name of Connor Delles. I went in a for headlight bulb replacement and his service was excellent and efficient. I will definitely com More

by Yasmin B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Delles
Nov 06, 2020 -

Napleton St. Louis Nissan responded

Yasmin, we appreciate you choosing Napleton Saint Louis Nissan! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

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