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Napleton St. Louis Nissan
St. Louis, MO
415 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations.
There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 415 reviews
February 06, 2021
Great customer service! The staff was friendly and the facility is nice and clean. Ken W was a fantastic sales consultant!!! The process was smooth and simple, no hassle at all. I am pleased with the s facility is nice and clean. Ken W was a fantastic sales consultant!!! The process was smooth and simple, no hassle at all. I am pleased with the service. More
by K Watson
Employees Worked With
Kenneth Walsch
January 16, 2021
Jaime was helpful and attentive. Even after we had an issue while working with one of the other employees she was able to work with us and reconcile the issue. issue while working with one of the other employees she was able to work with us and reconcile the issue. More
by Kdean
Employees Worked With
Jaime
January 16, 2021
My Sales Associate Terrell Brown assisted me with purchasing my lease. He was very professional, took his time to explain the process and listened to my needs as a customer. He's Customer driven and purchasing my lease. He was very professional, took his time to explain the process and listened to my needs as a customer. He's Customer driven and represents the brand of Napleton Nissan very well. I would highly recommend that you work with him during your next visit. If I could rate my experience, it would be a 10 out of 10. More
by Stearns9812
Employees Worked With
Terrell Brown
January 05, 2021
I love dealing with Napleton.I bought my last vehicle I love dealing with Napleton. I bought my last vehicle from Napleton Honda. Kenneth my sales person was very helpful. Answered my silly questio n pa I love dealing with Napleton. I bought my last vehicle from Napleton Honda. Kenneth my sales person was very helpful. Answered my silly questio n patiently. The facility was clean and comfortable. A very nice experience. I will recommend it . More
by howerton88
Employees Worked With
Kenneth Walsh
January 03, 2021
I had a great experience, Ken was great. He work hard on getting me in the car I wanted. Which I know was hard to do. But he got it done, and I’m pleased. So thanks Ken on a awesome job and your willing to getting me in the car I wanted. Which I know was hard to do. But he got it done, and I’m pleased. So thanks Ken on a awesome job and your willing to go hard on getting the job do.. I appreciate you... More
by smccanery
Employees Worked With
Ken Walsch
December 15, 2020
Mark Clifford was a great salesman. Everyone is very friendly and respectful. The district manager made the deal realistic for me. Definitely recommend this dealership to everyone. friendly and respectful. The district manager made the deal realistic for me. Definitely recommend this dealership to everyone. More
by Meech
Employees Worked With
Mark Clifford
December 11, 2020
Ken was very helpful and knowledgeable. Was able to work with me to get what I needed! Had a great experience at this dealership. Definitely would want to shop here again for future car purchases! with me to get what I needed! Had a great experience at this dealership. Definitely would want to shop here again for future car purchases! More
by cmwms96
Employees Worked With
Other Employees :
Kenneth Walsch, Dan Loggins, Shermaine Jewell, John Williams, Kerry Brown
December 05, 2020
I work here at Napleton Nissan and truly love providing exceptional customer service. Great deals and great customer service, makes this a great place to buy your next car! We want every customer to leav exceptional customer service. Great deals and great customer service, makes this a great place to buy your next car! We want every customer to leave happy and truly enjoy there purchase! Our St. Louis Platform Director ( Dan Loggins ) will personally do everything he can to insure you are 100% satisfied! He even invites customer to reach out to him directly if you are not 100% satisfied. Stop in and you will se why our customers send their family and friends back to us time and time again. More
by Finance Director
Employees Worked With
Micheal Levine, Dan Loggins, Shermaine Jewell
