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Napleton St. Louis Nissan

St. Louis, MO

3.4
422 Reviews
Napleton St. Louis Nissan is proud to serve the areas of Saint Charles, Ballwin, and Hazelwood, MO. While our new Nissan store has been around for a few years, being part of the Napleton Automotive Group, our history runs much deeper. The Napleton family has been operating automotive businesses since 1931. We take pride in our history and attribute our great customer service to knowing exactly how to take care of drivers for generations. There are a lot of exciting things happening here at Napleton St. Louis Nissan. We offer exceptional service both during and after the sale. Come see why Napleton St. Louis Nissan is a great choice for car shoppers.
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10964 Page Ave

St. Louis, MO

63132

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Showing 422 reviews

December 21, 2024

I would stay away from doing business with this dealership . Between John McCarthy and Jim Hoskins, along with their salesperson, Rick Phat Phung the incompetence and unprofessional is jaw dropping More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John McCarthy
December 20, 2024

Dave Evan’s and Damon Sleeper are so amazing , they got me a car with only 18 miles on it ! I’ve been trying to get a new car for 4-5 years now ! For me a new car 5 days before Christmas ! Merry Christmas More

by Victoria Brooks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Sleeper
December 19, 2024

These guys were fast, efficient, friendly, and patient with my new car buying process. Although my payment went up from 2 years ago (understandably), they explained the process and assured me it was the b More

by gabe_lopez11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Lopez
Dec 21, 2024 -

Napleton St. Louis Nissan responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

December 18, 2024

Damon Sleeper was extremely helpful and knowledgeable. Didn't rush me or push me. Showed me all my options and allowed me to make the best decision for myself!! Thank you! More

by stephen.hall
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon sleeper
Dec 21, 2024 -

Napleton St. Louis Nissan responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!

December 18, 2024

Damon Sleeper did a grat job with helping me find exactly what I needed. I am very happy with my purchase and the service I received. More

by kevinjcatiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon sleeper
Dec 21, 2024 -

Napleton St. Louis Nissan responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

December 17, 2024

Damon Sleeper was great to work with. Helped secure the vehicles for an out of state purchase for me. Worked with us around our personal hectic schedule and was patient throughout the w More

by buck.swish
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Sleeper
Dec 20, 2024 -

Napleton St. Louis Nissan responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

December 15, 2024

I enjoyed my time at Napleton Josh gave me excellent service he answered all of my questions. More

by houston
Recommend Dealer
Yes
Employees Worked With
Josh Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

Napleton St. Louis Nissan responded

Hi Houston, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

I really like my vehicle and purchasing it went fine until Damon Sleeper lied to me about something we had agreed to and insulted and threatened me when I asked about it. There are many Nissan dealers. More

by AHLJONATHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Damon Sleeper
Nov 21, 2024 -

Napleton St. Louis Nissan responded

Hi, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (314) 269-1682. We look forward to hearing from you.

November 19, 2024

Horrible experience ! Damion is rude and has no customer service skills! Cowboy was awesome and he got us Jim who was outstanding and help us everyday he could. i would More

by freant13
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Cowboy and Jim were great and tried to fix what Damion screwed up
Nov 21, 2024 -

Napleton St. Louis Nissan responded

Hi, we truly appreciate your honest feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (314) 269-1682.

October 21, 2024

Josh was absolutely amazing. He consistently made sure I was satisfied and helped me in whatever way he could. I appreciate him so much! More

by Jstin10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Napleton St. Louis Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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