Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,850 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,850 reviews
June 07, 2017
Very professional Latonia got me a great new car and a cool payment plan. Mos def referring friends and family to her and this dealership. Good selection of vehicles Latonia got me a great new car and a cool payment plan. Mos def referring friends and family to her and this dealership. Good selection of vehicles and its pretty big. More
by Eddieswongsong
Employees Worked With
June 06, 2017
Great service I am glad to write a positive experience about this dealership. I went to many dealerships looking for my daughte. when I met Nate our sales rep, I to I am glad to write a positive experience about this dealership. I went to many dealerships looking for my daughte. when I met Nate our sales rep, I told him what I wanted to spend and what I needed, he went to work for me. I no longer had to surf the web, I had Nate. Thank you and I will be buying my next car with Napelton River Oaks More
by Debra James Johnson
Employees Worked With
Nate
June 01, 2017
(55357)(56397)(55356)(57339) I purchased 2 cars from Zuvonte Madison & definitely would go back to him for any future vehicles .. I will be recommending him to friends & family . I purchased 2 cars from Zuvonte Madison & definitely would go back to him for any future vehicles .. I will be recommending him to friends & family . More
by jaxgarcia3
Verified CustomerEmployees Worked With
May 29, 2017
Thank you for my Soul!!!! I'm so happy that I've done business with Napleton Kia. I worked with Mr. Daniel Backstrom and he was very efficient and resourceful. He made the whol I'm so happy that I've done business with Napleton Kia. I worked with Mr. Daniel Backstrom and he was very efficient and resourceful. He made the whole process very quick and painless. I would do business with them again! More
by King90
Employees Worked With
Daniel Backstrom
May 29, 2017
Sorento 2017 blessing Suv I would like to thank Andre Kimbrough for all his hard work everytime I come to Napelton he seem to make it happen for me. He was patient and he made I would like to thank Andre Kimbrough for all his hard work everytime I come to Napelton he seem to make it happen for me. He was patient and he made sure that I received the vehicle that worked best for me and my family. I will definitely recommend other customers to him he was extremely amazing. May I add I came in for a used vehicle and I walk out with a brand new 2017 Kia Sorento. I want to give a big thank you to Andre thank you for being so generous, keep up the awesome work may God bless you. More
by Felicia Clark
May 27, 2017
New Kia owner Purchased a new car with little hassle basically via email. Communication lacks though. Waiting 3 weeks for a response on something missing from the Purchased a new car with little hassle basically via email. Communication lacks though. Waiting 3 weeks for a response on something missing from the car upon delivery when I notified next morning and no response to follow up emails over a simple issue. More
by Newkia
May 27, 2017
Good service Quick and convenient. A good sales rep and a helpful informer. Definitely would come back to buy another car. Prices are unbeatable. Would recommend Quick and convenient. A good sales rep and a helpful informer. Definitely would come back to buy another car. Prices are unbeatable. Would recommend to friends and family. More
by Kcharisse
Employees Worked With
Andre Kimbrough
May 24, 2017
My First SUV Napleton River Oaks Hyundai is the Best. I Never thought it was possible. But Mr. George Obas and Derrick made it possible. I am very happy with my pu Napleton River Oaks Hyundai is the Best. I Never thought it was possible. But Mr. George Obas and Derrick made it possible. I am very happy with my purchase from Mr. Obas. And Napleton. I will recommend my friends and family. More
by Michelle Gannon
May 21, 2017
very good Very professional.kind and making sure u ok with the service and questions answered before u leave the dealer ship.that's what i call great service go Very professional.kind and making sure u ok with the service and questions answered before u leave the dealer ship.that's what i call great service good job !!! More
by unclewilliam22
Employees Worked With
nate Myers, Mike Winfrey
May 20, 2017
Excellent My overall review was great the people was great everyone that I meet with was very nice to me they example everything to me about the car and they an My overall review was great the people was great everyone that I meet with was very nice to me they example everything to me about the car and they answered all my questions I had a great time thank you More
by marylmason68
Employees Worked With
