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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.8
1,850 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,850 reviews

October 16, 2018

Better than the rest!!! I was skeptical about coming to a dealership and not being able to walk out with a car. I’ve heard many horror stories of being pre approved or people More

by Nbryant2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvonte Madison
Oct 27, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your kind words and congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a wonderful day!

October 15, 2018

My New Blessing Came in looking to upgrade and not only did I get a bigger vehicle with more features, I got a lower payment. Thanks to Andre and Tim for making this More

by SARAH MILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Here at Napleton's River Oaks Kia, we understand your time is valuable. Thank you for letting us know how your experience was. We hope to see you again!

October 11, 2018

Fair price Good costumer service, willing to negotiate the price, ask for Jason very friendly! Good and fair prices get Free car wash if you buy here More

by Portage2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 24, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 09, 2018

Horrible Service Sold the vehicle that I was offered and didn’t bother telling me until I showed up with the money, but kept calling prior. Tried to sell me a car that More

by 1Life1love
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 10, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

sorry to hear, but you came in twice to look at the car made several appointments to take the car to your mechanic to go over, never showed up for those appointments, we made several calls to you over a 3 week time span to reschedule and move the process forward, you blew off other appointments made with the sales rep, and you are upset we sold the car? really? When you finally came in we didn't know you were coming because we stopped calling you, at a certain point when a customer blows off several appointments and is unresponsive we end the follow up with that customer. We did all we could do try and sell you the car you wanted, but unfortunately you waited too long.

October 06, 2018

New car Andre was very helpful and had patience with all the questions I ask. He awesome! I highly recommended this dealership to anyone. I’m very saturated w More

by Syreeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you, Syreeta! We hope we can continue to be of service to you down the road!

October 05, 2018

Best car buying experience ever! I had been to a few dealerships and the experience was so draining! Then someone reccommended this dealership and I am so glad I went! Jason Draper wa More

by Newcargrl12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 03, 2018

My New Kia Came in just to lower interest rate and drove the new forte. Was very pleased with the space and features that I decided to upgrade. Thanks to Andre K More

by DOLLARBILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we really appreciate your feedback! If you're ever in need of more help, please let us know! We hope you have a great day!

September 30, 2018

Sales person Steven Martin is the best salesman ever. The greatest salesman, freindly,hard working. Great listener, never gives up keeps going until he finds what More

by Derrick _Holland 331@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Martin
Oct 22, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you so much for your positive comments about Napleton River Oaks Hyundai! If you're ever in need of more help, please let us know! We hope you have a great day!

September 30, 2018

Used 2017 Kia Sedona buyers. Jason was awesome to deal with. I first called with questions and jason jumped into action. He immediately sent me a video of the vehicle I was inter More

by Kia Sedona buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We hope you have a great day!

September 28, 2018

Very positive Dealing with Andre Kimbrough will change your mind about the negative stereotype of car salesman. We bought two cars from him and everything went smoo More

by Soul18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 17, 2018 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

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