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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

July 30, 2019

Great service I really enjoyed my experience here at Napleton. Andre was able to get me a new 2019 Kia Optima S which is the car that I wanted. I’m a new buyer and More

by Pedra220
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
July 30, 2019

My new Kia Soul I was reluctant to drive into the dealership. Cassandra and Tim opened me with welcome arms. They treated me as if I was a superstar. Please, if anyon More

by Mocha64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi there, we are thrilled to hear that Cassandra and Tim made your experience such a great one! We appreciate your great rating and recommendation! If there is anything else we can do for you, please don't hesitate to reach out. We hope you have a great day! Take care!

July 29, 2019

James was the best Ever! James is the best honest and very friendly guy to work with, he really helped me to get the price very close to what I wanted, I recommend this place More

by Richielazar 1@
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James White
Jul 31, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi there, thanks so much for letting us know how James did! We appreciate your rating and recommendation and we hope to see you again. Safe travels!

July 29, 2019

Great environment and friendly. Latonia, awesome worker. I have no bad things to say, everything was great. Came in with my family and she was so helpful w More

by Juarebre002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear Latonia and our Staff were knowledgeable and pleasant to work with. We hope to see you again!

July 27, 2019

Great Service. Man1972 Great customer service. We came into the dealership to purchase a used car and Cassandria talked me into a new Kia Optima. I love this car. Thanks to More

by Man1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 30, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 27, 2019

Janes was a Great Help!! James was great he helped me from the time I came in up until I left and got the car that I absolutely loved. He worked hard to make my experience ext More

by Taylorenee28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Jul 31, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help. Safe travels!

July 26, 2019

New Car Sale Just Purchased a brand new car Lord Obas was very helpful and made the process smooth. Thank you for everything I love the new car. More

by mcgaheesheyla!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obas
Jul 28, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 25, 2019

Owens Stinger I came into the dealership on the 13th and I let the sales person Cassandria Williamson, know that I had wrecked my 2018 Stinger and was waiting on th More

by Kim1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our Staff took such great care of you! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 24, 2019

My new Soul Antonio was very patient and explanatory with all my questions. I was very comfortable with my purchase. I don't have to worry about maintenance and More

by Widow Tee43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 28, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we appreciate you choosing Napleton's River Oaks Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

July 24, 2019

James is the Best. James was excellent and went through all the steps needed to get my into a vehicle I loved at a price I could afford. I would recommend my friends and More

by Walkersmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James White
Jul 26, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton River Oaks Hyundai. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

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