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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

September 28, 2019

My new Hyundai Thanks to Mr. George Obas in the purchase of my new Tucson. Mr Ziggy was also very helpful. I will definitely be back. Thanks to best Duos in the car More

by MattK31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Matt, thanks for the great feedback! It's fantastic to hear that George and Ziggy were able to assist you during your purchase. If there is anything else we may do to assist you, please do not hesitate to reach out!

September 24, 2019

Good, price not flexible on other terms Price was better than bluebook on used car. Salesperson friendly and helpful, however would not negotiate at all on purchase price, trade in, or inter More

by sph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your review; we regret to hear that you were not completely satisfied with your experience. If you'll give us a call at your convenience we will be happy to address any lingering concerns. Your feedback is very important to us, and we hope to be of assistance in the future. Take care!

September 22, 2019

Amazing!! Cassandra was very helpful in helping me find the car I wanted in the range I wanted. A true blessing 🙌🏾 She was very transparent and thorough in ex More

by Heaven C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Heaven, thank you for your positive review. We're glad to hear that you found Cassandra here at Napleton's River Oaks Kia so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton's River Oaks Kia!

September 21, 2019

Experience Lord Obar was very friendly and informative. Lord explained to us a lot about the financial aspects of purchasing a car. I would definitely recommend More

by LISA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car, Lisa! It is great to hear Lord was knowledgeable and pleasant to work with. We hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 21, 2019

2019 Santa Fe Thanks to Mr. George Obas for his assistance in the purchase of my 2020 Hyundai Santa Fe. Large purchases can be stressful. This was smooth with minim More

by Shenise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio
Sep 25, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Shenise, thank you for your positive review. We're glad to hear that you found George here at Napleton River Oaks Hyundai so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

September 21, 2019

James was an excellent Help I was very satisfied with the help I received from james. He went above and beyond my expectations. I would recommend napleton to a friend. More

by Dhawthorne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James White
Sep 25, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

We're so glad that James was able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 17, 2019

Good.. Long process but good. Good service latonia was straight forward to the point. But i do appreciate everything i walked away with a brand new sonata. Thank you guys. More

by Rara
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Rara, we appreciate you choosing Napleton River Oaks Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you! Safe travels!

September 17, 2019

My 5th hyundai Thanks to you Mr. George Obas. You and Zuvonte. Are truly the best. It's a pleasure to work with you Napleton Hyundai. I will definitely recommend More

by Cynthiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Your recommendation means so much to us and we're so happy to have earned it. We're glad to hear George and Zuvonte took such great care of you, Cynthiah! We hope we can continue to be of service to you down the road! Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 15, 2019

Excellent Service I came in and didn't know what to expect. When I walked in she was so polite and friendly. Such a great person. I am beyond excited with my experience More

by Pashana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Pashana, we're happy to hear you had a great experience with our team! If there’s anything else we can do to assist you, please don’t hesitate to reach out. Thanks again for your business!

September 09, 2019

BEST CAR BUYING EXPERIENCE EVER! I LOVE LATONIA!!! Very honest, VERY helpful! She actually cares about getting you into a car that’s good for you! She made sure I was well taken care More

by Brittney F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2019 -

Napleton River Oaks Hyundai Kia Genesis responded

Brittney, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Latonia was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton River Oaks Hyundai!

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