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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

October 09, 2020

Great dealership to get a car from it was quick and easy and the car was super clean just like the pictures thanks for a awesome ride More

by Hakeemahmad
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

September 30, 2020

I went into the dealership today looking at the Telluride however Mrs. Cassandria showed me the 2020 Sorento and I feel in love! Ms. Cassandria was great! More

by gldunlap70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
September 28, 2020

My car buying experience was the absolute BEST!!! I have purchased many cars over the years, but THIS was the easiest and most professional dealership of them all! I will definitely refer everyone that I k More

by emcclora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience. We hope you continue to choose us for all your automotive needs! Take care!

September 28, 2020

Latonia Akinyemi was a very pleasant and knowledgeable sales person. Great doing business with her, again!!! She made buying a car fast and efficient. This is my 5th car purchase from this dealership, and More

by Ma7nw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2020

Great customer service. Cassandra really helped me walk away with a car. it was really a great experience. I have a new Rio. Thanks Napleton see you soon More

by Tahaynes96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 03, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we appreciate you choosing Napleton's River Oaks Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

September 18, 2020

This place is awesome!My husband and I have purchased 4 vehicles from here and each time they were great!Thanks Solomon your the Best! More

by Divineafranklin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2020

Would NOT sell a car at an advertised price. Justified add ons as a requisite to complete the purchase by saying "all dealers add on costs to advertised prices, at least we don't hide it in the paperwork. More

by Odin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Sep 17, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

This review is 100% false, the packages are optional, the issue is you want a larger discount then the advertised price, and we told you we could not do that. Ethical customers do not create false reviews with profiles that are one day old because they did not get something they asked for and we have every right to refuse ridiculous offers.

Sep 18, 2020 -

Odin responded

I have emails that prove you insisted on the Pro Pack. I am willing to publish those emails. Are you willing to read them?

Sep 18, 2020 -

Odin responded

This matter has been submitted to the Attorney General of Illinois for review.

September 13, 2020

Zuvontae and Jason gave us excellent customer service. They took their time explaining everything to make sure we understood if the purchase was best for us. We are always satisfied with our visits. More

by C.txxxxx415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason.
Sep 16, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 05, 2020

Malik was a great help in helping my niece by her first vehicle. Thank you very much for your kind and courteous service and not giving up and getting her Finance. Please make sure that you give her a busi More

by Glynonb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 11, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

September 03, 2020

I would “HIGHLY RECOMMEND” Solomon Yemani when it comes to purchasing a vehicle. From the moment I stepped onto the lot, he made my experiment painless. Solomon was knowledgeable, patient and accommodating More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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