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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

December 21, 2020

Solomon Yemani was very polite and friendly. His customer service is very good and made sure the closing went smooth. Would recommend him when buying a car from here. More

by l.vg
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

December 19, 2020

Cassandra and Zavonte were AMAZING! They are friendly and very helpful! They both answered all my questions and made me feel good about my choice. More

by Jlimon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

We are so happy to read such a great review about Napleton's River Oaks Kia! If you're ever in need of more help, please let us know!

December 13, 2020

I went to Napleton for the first time yesterday and drove off in a 2019 with an affordable monthly cost! I am so blessed and thankful. I have to give a big shout out to my salesman who took care of everythin More

by Deleyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 28, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

December 10, 2020

I was helped by Dennis Mccraney in the service. He was very knowledgeable about what was going on with my kia forte. He was very professional and spoke in terms I could understand. From now on, I will onl More

by dreamer196069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mccraney
Dec 19, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! Thank you so much for choosing Napleton's River Oaks Kia!

December 09, 2020

The gentleman that helped me was very nice and helpful his name was Dennis.He made the experience very tolerable and they took my car in very fast. I will return. More

by cgold230.cg
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dennis McCraney
Dec 18, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

It is great to hear that we were able to get you back on the road so quickly! Thank you again for choosing Napleton River Oaks Hyundai and we hope to see you again!

December 05, 2020

Lord was very patient and a great person to do business with. Would recommend him. He explained everything to me. thank you Lors Obas. Kia More

by Barbii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obas
Dec 17, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Our team is available should you require any extra help.

October 30, 2020

Lord was great. We came in knowing what we wanted and he helped get us a great deal on our new car. Thanks for making the whole process easy from the trade in, negotiations and the final sale. The dealershi More

by mboyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obaroghedo
Nov 06, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

October 19, 2020

I traded in my 2005 Kia Optima and purchase a 2021 K5 me and my Husband walk in was greeted by a nice young lady Mrs Akinyemi help made it possible Thank you More

by mlindo930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Akinyemi
Oct 26, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. We hope to see you again!

October 15, 2020

I can in vehicle completely totaled Lord Obaroghedo treated us like family! I was able to get a brand new car. Thank you as so much. More

by sheylamcgahee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obaroghedo
October 13, 2020

Only came in for maintenance checkup. I was told about union rates for mechanics as to why they did not want to check some things. Maybe they were telling me to discourage me for having work done. The ins More

by Dinahf1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 16, 2020 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi there, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (708) 868-6500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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