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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,850 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,850 reviews
February 13, 2021
This is the worse dealership ever. They over charged me for my car. They put a tire warranty that I did not know about. Added an extra vehicle warranty. They general manger Ziggy Grabowski told me I could for my car. They put a tire warranty that I did not know about. Added an extra vehicle warranty. They general manger Ziggy Grabowski told me I could not return my car and it was less then 24 hours and I never test drive it. They bullied me and I’m going further with this. They label you and will make jokes about your race, sex, etc. Do not buy here, especially in 2021 with the way the world is More
by Ladeja
February 13, 2021
This is the worse dealership ever. They over charged me for my car. They put a tire warranty that I did not know about. Added an extra vehicle warranty. They general manger Ziggy Grabowski told me I could for my car. They put a tire warranty that I did not know about. Added an extra vehicle warranty. They general manger Ziggy Grabowski told me I could not return my car and it was less then 24 hours and I never test drove it. I really felt taken advantage of and bullied into this purchase More
by yougotnext
February 12, 2021
I came in looking for a car and was greeted by a Mr. Demetrius Rudd who helped me find the perfect car. He did an excellent job at catering to my wants and need and I greatly appreciate him for his serv Demetrius Rudd who helped me find the perfect car. He did an excellent job at catering to my wants and need and I greatly appreciate him for his services. More
by Jayman2537
Employees Worked With
Demetrius Rudd
February 04, 2021
My salesman Ramon Odom Sr was Awesome he took care of me of me with me buying my 2021 kia Sportage which I love and will tell all my family and friends about Ramon Odom Sr and Napelton kia of me with me buying my 2021 kia Sportage which I love and will tell all my family and friends about Ramon Odom Sr and Napelton kia More
by Melbail
Employees Worked With
Ramon Odom Sr
February 02, 2021
I visited RO Kia Feb 1st 2021. Lord Obaroghedo was a awesome Salesman friendly and funny. I left with a 2021 Telluride. It was quick and easy. 5 star service! Thanks awesome Salesman friendly and funny. I left with a 2021 Telluride. It was quick and easy. 5 star service! Thanks More
by truleeashlee
Employees Worked With
Lord Obaroghedo
January 27, 2021
I went to this dealership to buy accessories for my car and parts counter asked for my phone number and said that they have no record of me buying my car here and said that ok and i have talked to them in and parts counter asked for my phone number and said that they have no record of me buying my car here and said that ok and i have talked to them in service department and told them that i purchased my 2020 Kia Forte from a other Kia dealership and they said that they will be happy to service my car when needed and even if there were to be a recall River Oaks Kia service department said that they will honor recall if there's ever one I'll continue to buy accessories for my car and i will bring it in when it needs to be serviced More
by Stoddardmike478
January 25, 2021
The staff at Napleton Kia was very kind, friendly, and attentive. My sales rep Kamren was very helpful and understanding. I definitely recommend this place!!! attentive. My sales rep Kamren was very helpful and understanding. I definitely recommend this place!!! More
by Aprilcunningham21
January 23, 2021
Ramon Odom was AWESOME !! Very professional and knowledgeable!! Excellent service !!! Thank you for your patience and being a sweetheart!! I look forward to doing business with again !!! knowledgeable!! Excellent service !!! Thank you for your patience and being a sweetheart!! I look forward to doing business with again !!! More
by cmainec
Employees Worked With
Ramon Odom Sr
