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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,838 reviews

February 12, 2021

I came in looking for a car and was greeted by a Mr. Demetrius Rudd who helped me find the perfect car. He did an excellent job at catering to my wants and need and I greatly appreciate him for his serv More

by Jayman2537
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Demetrius Rudd
Feb 16, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

We appreciate you choosing Napleton River Oaks Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

February 11, 2021

The sales reps are really great they know how to take care of what you are looking for i recommend anybody that is looking for a great vehicle More

by Salmartinez10
Recommend Dealer
Yes
Feb 15, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

February 04, 2021

My salesman Ramon Odom Sr was Awesome he took care of me of me with me buying my 2021 kia Sportage which I love and will tell all my family and friends about Ramon Odom Sr and Napelton kia More

by Melbail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Odom Sr
Feb 08, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, congratulations on your new car! It is great to hear our Staff Ramon was knowledgeable and pleasant to work with. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2021

I visited RO Kia Feb 1st 2021. Lord Obaroghedo was a awesome Salesman friendly and funny. I left with a 2021 Telluride. It was quick and easy. 5 star service! Thanks More

by truleeashlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obaroghedo
Feb 04, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Napleton's River Oaks Kia and we hope to see you again! Safe travels!

January 28, 2021

Cassandra was very professional She explained all the paperwork in full detail for me to understand I would definitely recommend her and the dealership Thanks More

by Esmeg202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Cassandra. Have a great day!

January 27, 2021

I went to this dealership to buy accessories for my car and parts counter asked for my phone number and said that they have no record of me buying my car here and said that ok and i have talked to them in More

by Stoddardmike478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for your positive comments about Napleton's River Oaks Kia! If you have any further questions, please give us a call. We're always happy to help!

Jan 28, 2021 -

Stoddardmike478 responded

Next time i need oil change or service maintenance i'll keep you in mind

January 25, 2021

The staff at Napleton Kia was very kind, friendly, and attentive. My sales rep Kamren was very helpful and understanding. I definitely recommend this place!!! More

by Aprilcunningham21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 23, 2021

Ramon Odom was AWESOME !! Very professional and knowledgeable!! Excellent service !!! Thank you for your patience and being a sweetheart!! I look forward to doing business with again !!! More

by cmainec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Odom Sr
Jan 27, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 22, 2021

I purchased my dream car from napleton KIA in Calumet City my sales man was very helpful and knowledgeable he was very friendly and patient Mr. Lord Obas is a great salesman thanks 🙏 Lord More

by dstribling6262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obas
Jan 25, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we appreciate you choosing Napleton's River Oaks Kia! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 15, 2021

No recomiendo en lo absoluto este dealer para comprar un vehículo, yo hablo por mi malísima experiencia tanto en los vendedores como en el departamento financiero e incluyendo el manager de ventas, Mario V More

by Aaron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zuvante Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Gracias por tomarse el tiempo para expresar honestamente sus preocupaciones. Estamos decepcionados de saber que dejó nuestro concesionario sintiéndose así y agradeceríamos la oportunidad de discutir este asunto más a fondo. Si está dispuesto, nos gustaría intentar cambiar su experiencia. Cuando tenga la oportunidad, comuníquese con nosotros al (708) 868-6500 y haremos todo lo posible para mejorarlo. Esperamos saber de usted.

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