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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.8
1,850 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,850 reviews

April 19, 2021

We requested the help of Lord Obas in the purchase of our new Elantra, since he was so wonderful to us when we bought our Accent in 2016. His service this time was simply spectacular! He worked hard to mak More

by jbtrub
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lord Obas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2021

I worked with Latonia from sales and Zuvante from Finance and they were amazing, they went above and beyond to help me, I got a better rate and deal then I was expecting. I would def recommend More

by Irbykayla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante and Latonia
Apr 21, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 17, 2021

I went to the dealership to get an oil change on my 2019 Santa Fe and came out with a brand new 2021 Santa Fe thanks to Latonia. Latonia has sold me my last three Hyundai and she has always look out for my More

by trecib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Trecib, thank you for your kind review; we are happy to pass along your comments to Latonia here at Napleton River Oaks Hyundai! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 17, 2021

Cassandra Williamson is amazing!!! I came in needing a van to accommodate to our baby that is coming in a few weeks. My two other children were with me and she was very sweet to them and knew exactly what More

by jsallay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Kia! We hope you continue to choose us for all your automotive needs! Take care!

April 11, 2021

Latonia Akinyemi was close to the best car saleswomen I have ever dealt with. She made me feel comfortable and claimed my “wanted “ new car before I was approved. She is personable, efficient, and fairly More

by yford67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Latonia Akinyemi
Apr 12, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for your kind review; we are happy to pass along your comments to Latonia here at Napleton River Oaks Hyundai! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 05, 2021

I am so tired of dealing with dealership because the customer service is HORRIBLE! Even though I bought my vehicle from here the service stinks. If you are able to get to speak to someone on line they d More

by F&FU
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Two women, 1 in parts and 1 answering service call in scheduling;
Apr 06, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We have shared your experience with our management team for review and follow up.

March 29, 2021

Had a great experance Quick accurate friendly service, no haggling. Fair price. Associate Lord O. assisted me with my 2021 kia sportage purchase. I will recommend this dealership. More

by marshall.jovandh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord O
Mar 30, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Thank you so much for sharing your recent experience with us, Marshall! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

March 27, 2021

To, whom it concern my name is Theodora Alexander. To, whom it concern my name is Theodora Alexander. Latonia Akinyemi, awesome customer service. I was greeted with a smile. Latonia, very very effici More

by praytheoalex
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello , thank you for your kind review; we are happy to pass along your comments to Latonia here at Napleton River Oaks Hyundai! We hope to be of service to you again! Take care!

March 27, 2021

I am 100% satisfied with my salesman Lord. He knows exactly what he’s doing when it comes to customer service satisfaction. I will keep doing business with this dealership because of Lord... he’s an ou More

by Sherri McNea-Garner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord and Zuvanta
Mar 29, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Sherri, thank you for your kind review; we are happy to pass along your comments to Lord here at Napleton's River Oaks Kia! Thanks for the recommendation, and have an amazing day!

March 23, 2021

Cassandra was very helpful and knowledgeable regarding the information about the vehicle we purchased. She Made our experience at this dealership a very good one! More

by Jáyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Jáyna, thank you for your positive review. We're glad to hear that you found Cassandra here at Napleton's River Oaks Kia so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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