Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

Overview
Employees
Reviews
Vehicles
4.8
1,850 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
Contact Dealership
View Awards

1985 River Oaks Dr

Calumet City, IL

60409

Directions

By Type

Showing 1,850 reviews

June 22, 2021

Amazing service! Definitely honored my wishes. Highly recommend. Shoutout to Mr. Obaroghedo More

by Destiny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lord Obaroghedo
Report | Print
Jun 23, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

June 12, 2021

Bought a new vehicle from Napleton, overall a vey good experience. Latonia did a great job helping us find a good car. She was very patient and helpful. More

by Mcdoweb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Napleton River Oaks Hyundai so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 27, 2021

This was the best experience buying a car I have ever had. Solomon was great and new everything about the car we wanted to see. He was super helpful. The finance director Ray was absolutely fantastic. He More

by BearFan77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Solomon Yemani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray “Five-Star” Maali
Report | Print
May 28, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

May 27, 2021

Great service Cassandra thanks. Walked out with a car with the payment I wanted. Come see her she is awesome. I really enjoyed the service More

by Verbalia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 28, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Verbalia, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton's River Oaks Kia. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2021

I was lied to and also misinformed. Business is based on trust.but the financial guy was good.and informative. The price he worked out for me wasn't bad. More

by freedy1000
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2021

Tyler was great. He helped me get my new hyundai Kona. I highly recommend him if you need to buy a car there. He was very helpful. More

by Saf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
May 12, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton River Oaks Hyundai! Thanks for the recommendation, and have an amazing day!

May 06, 2021

Salesperson Latonia Akinyemi was Good. Very knowledgeable about her work. Explain everything in details very helpful. Took time to make sure we was comfortable purchasing More

by Yogi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear that everything was completed to your satisfaction! Please let us know if there is ever anything else we can assist you with. Safe travels!

April 29, 2021

$10 Was taken from my car ,Edwardo was to call Wednesday its Thursday still no follow up. This is poor customer service been here 3yr More

by begfit
Customer Service
Recommend Dealer
No
Employees Worked With
Edwardo
Report | Print
May 02, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We want to regain your trust and your business so please reach out to us at (708) 868-6500. We will work with you to resolve this matter to your satisfaction. Take care!

April 28, 2021

The service was fantastic Ms. Cassandra Williamson got me the BEST deal and the car that I wanted. It didn't take more than three hours. More

by Pearlthomas1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Report | Print
May 01, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton's River Oaks Kia! We hope you continue to choose us for all your automotive needs! Take care!

April 20, 2021

CASSANDRA WAS IN SALES PROFESDIONAL AND EFFICIENT. THATS CAME IN FOR A DORENTO WALKING OUT WITH MY EXACT CAR WHEN UT FOR. HER SALES EXPERIENCE WAS PHENOMENAL. THATS. WILL REFER OTHERS More

by marquita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 21, 2021 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Marquita, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!

1
...
19
20
21
...
185