Napleton River Oaks Hyundai Kia Genesis

I went to the dealership to get an oil change on my 2019 Santa Fe and came out with a brand new 2021 Santa Fe thanks to Latonia. Latonia has sold me my last three Hyundai and she has always look out for my Santa Fe and came out with a brand new 2021 Santa Fe thanks to Latonia. Latonia has sold me my last three Hyundai and she has always look out for my best interest..... More

Cassandra Williamson is amazing!!! I came in needing a van to accommodate to our baby that is coming in a few weeks. My two other children were with me and she was very sweet to them and knew exactly what van to accommodate to our baby that is coming in a few weeks. My two other children were with me and she was very sweet to them and knew exactly what I needed. Within 15 minutes I was taking the new Kia Carnival for a test drive. Her bubbly personality and hard work ethnic made this buying experience quick and amazing. We will definitely be coming back to see her when we need more vehicles. More

Latonia Akinyemi was close to the best car saleswomen I have ever dealt with. She made me feel comfortable and claimed my “wanted “ new car before I was approved. She is personable, efficient, and fairly have ever dealt with. She made me feel comfortable and claimed my “wanted “ new car before I was approved. She is personable, efficient, and fairly accurate. Please see her at Napleton Hyundai for a new car !!, Go now !!! More

I am so tired of dealing with dealership because the customer service is HORRIBLE! Even though I bought my vehicle from here the service stinks. If you are able to get to speak to someone on line they d customer service is HORRIBLE! Even though I bought my vehicle from here the service stinks. If you are able to get to speak to someone on line they don't provide any of the correct information or they bounce you around from line to line until after all the waiting they hang up. They've had my car now for a week and not only have I not heard anything... I cant even reach them to find out whats wrong with my car and how much are they going to overcharge me to fix it. Although I purchased my car from here, and it near me, I know there is another dealership with better customer service/ appreciation than this. Once I go there which is inconvenient for me because I'm on one foot I will not return to River Oaks Hyundai again. Each time I've visited here I experienced issues with the staff. Signed FRUSTRATED & FED UP!!!! More

Had a great experance Quick accurate friendly service, no haggling. Fair price. Associate Lord O. assisted me with my 2021 kia sportage purchase. I will recommend this dealership. no haggling. Fair price. Associate Lord O. assisted me with my 2021 kia sportage purchase. I will recommend this dealership. More

To, whom it concern my name is Theodora Alexander. To, whom it concern my name is Theodora Alexander. Latonia Akinyemi, awesome customer service. I was greeted with a smile. Latonia, very very effici To, whom it concern my name is Theodora Alexander. Latonia Akinyemi, awesome customer service. I was greeted with a smile. Latonia, very very efficient an answers all of my questions. Lationia was patience and explain all the documents I needed to sign. Star rating I would give Latonia Akinyemi PTS 1000. More

I am 100% satisfied with my salesman Lord. He knows exactly what he’s doing when it comes to customer service satisfaction. I will keep doing business with this dealership because of Lord... he’s an ou exactly what he’s doing when it comes to customer service satisfaction. I will keep doing business with this dealership because of Lord... he’s an outstanding individual and I’m a very happy with my 2021 Santa Fe Sel...snd I will highly recommend family and friends to him😊🤗 More

Cassandra was very helpful and knowledgeable regarding the information about the vehicle we purchased. She Made our experience at this dealership a very good one! the information about the vehicle we purchased. She Made our experience at this dealership a very good one! More

Where do I begin the service here was beyond amazing Cassandria was so welcoming there was a Wait because others had got there before me......I was told that she will be right with me she offered someth Cassandria was so welcoming there was a Wait because others had got there before me......I was told that she will be right with me she offered something to drink as well.... During the test drive she made sure I was aware of the vehicle she went over the carfax report she explained how the upkeep was done on the vehicle and just made me feel like she wasn't just pushing a sell but she genuinely cared if the vehicle was safe for me and my family. The team that worked with her made sure my paperwork was done to perfection so there was no hiccups zuvonte was amazing when breaking things down he was more than a Manager he was human many managers make u feel like u being approved is not there concern he made sure paperwork was correct we had protection for our new purchase and he held great conversation and made us feel so welcome I would recommend this lot to anyone looking to purchase a car new or used vehicle my girls was so excited to ride away in a much bigger car that they named Valentino I love my suv and I couldn't be more happier More

Best car buying experience that I have ever had. Cassandria Williamson is awesome! Professional, kind, polite and friendly. She's not pushy like sales people normally are. Thanks Cassandria you RO Cassandria Williamson is awesome! Professional, kind, polite and friendly. She's not pushy like sales people normally are. Thanks Cassandria you ROCK as a Sales Woman. More