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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

Overview
Employees
Reviews
Vehicles
4.7
1,828 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,828 reviews

October 03, 2024

Very professional ,personable, and considerate like a part of the family. Keep up the GREAT WORK!!!! More

by Tddebro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Avant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 05, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

September 28, 2024

Great sales woman. Took care of me in timely manner. Great customer service. Would recommend to others. More

by Al.steel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

September 25, 2024

I was extremely pleased with the first service on my 2024 Palisade Calligraphy. Everyone was very professional, courteous, and efficient. More

by rdpelino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis McCraney
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Sep 29, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for sharing your recent service experience with us. We hope you continue to choose Napleton River Oaks Hyundai as your first choice for all your vehicle needs.

Sep 29, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with.

September 21, 2024

Attentive and detail oriented, offers a detailed price breakdown along with an explanation. Service is adequate for a car dealership More

by rflores651
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 21, 2024

Lactonia is amazing. She helped us get the best deal possible and was a pleasure to work with. More

by dflo951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're happy you found our staff Lactonia to be so supportive during your experience here at Genesis of Calumet City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2024

The salesperson Polo was wonderful, he had patience and got me my dream suv. Thanks again for your hard work and dedication. More

by antoinetteholt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

Latonia Akinyemi made it very easy to buy a car,She's very professional,Thank you More

by Casson Talley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Sabados
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Sep 16, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Casson, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

I pulled in the lot and asked for the best salesman, I was directed to Mr.Polo. I told him my needs and wants and got just that! Service was great and fast. I walked out very pleased with my new ride!!! T More

by kimberlyallen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2024

They are very kind and always get me the right car that I like the right deal More

by Therethabrewer81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

July 03, 2024

Great experience with General Manager, Ziggy Grabowski. I did my 2024 Kia SPORTAGE purchase and trade over the phone with him. When I went in to finish all the paperwork, he set me up with salesperson Cass More

by Sampill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandria Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

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