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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.6
1,820 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,820 reviews

August 11, 2024

They are very kind and always get me the right car that I like the right deal More

by Therethabrewer81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

July 03, 2024

Great experience with General Manager, Ziggy Grabowski. I did my 2024 Kia SPORTAGE purchase and trade over the phone with him. When I went in to finish all the paperwork, he set me up with salesperson Cass More

by Sampill
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassandria Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 28, 2024

Latonia is great! With her help the process was quick, simple, & easy. Thank you so much! More

by Awillj09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 02, 2024

Was able to schedule an oil change for after my workday and use a coupon for additional savings. Also was able to catch up on the daily news while waiting in the customer lounge. More

by adamssylviar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Harris
Apr 04, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 18, 2024

Absolutely delightful. It’s the first time I have had such a good experience at a Dealer. Ms. Latonia was amazing. The rest of the staff I dealt with were great as well. Hi More

by Pegasus1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 24, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 06, 2024

No pressure went I was contacted and easy process when purchasing. Was shown the service area for future reference. Best car buying experience I ever had. More

by richj65il
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2023

Latonya sold my Venue to me and has now hooked me up with a Kona. She is good. I highly recommend her. More

by yford67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 05, 2023

I have purchased my last 3 vehicles with this dealership and each experience has been a blessing. Alvin Locke the salesman at my latest purchase was superb. He is kind, understanding and a wonderful salesm More

by Robertjg4446
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alvin Locke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 17, 2023

I took my '22 Tuscon in for service and would like to commend Aurelia Houston!! She made a change to the speedometer display on my vehicle that had been an issue for me since I purchased the car. She h More

by lindseyodeborah
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aurelia Houston
Oct 20, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we're glad to hear you found our staff to be so informative and helpful. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2023

On today, October 13th, 2023, I was blessed to purchase a 2024 Kia K5 that I had custom built. My Sales Consultant, Lord Obaroghedo, was incredible throughout this experience. Ryan (sales manager) and Tim (f More

by LaKendric Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lord, Obaroghedo
Oct 16, 2023 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's River Oaks Kia as your first choice for all your vehicle needs. Safe travels!