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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,843 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,843 reviews

January 05, 2013

Livid!!! Emailed the dealership about vehicle listed online received call stating vehicle was AVAILABLE and setup appt and test drive. Visited the dealership to look at the vehicle, test drove, filled More

by unhappycamper12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jan 25, 2013 -

Napleton River Oaks Hyundai Kia Genesis responded

The truck was sold on a first come first serve basis, and we did answer your response when you posted your review, and apologized for the fact that we weren't able to sell you the truck you wanted because of a previous deposit by another customer. It would not be fair to you if you were the first customer to look at and leave a deposit then we sold it to the next person, or said you could not buy it because someone was coming back in a few days to purchase the truck, which was the case in this situation. I am sorry we could not make a deal with you, and apologize again that we had this situation for both of us.

January 04, 2013

I have bad credit they got me in a 2013 kia forte. They were honest and worked very fast to get me in and out More

by Stayce
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amen
January 03, 2013

I purchased a Kia Optima and my father-in-law purchased a Kia Rio at Arnell Kia. My husband and I saw an ad for a used Kia Sorento at Napleton Kia, we needed a 6-passenger vehicle, and Odeh was very helpful More

by aritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odeh M Odeh
December 08, 2012

The customer service was absolutely awesome!! They put me in my desired car for a reasonable price and made me a very happy camper! I absolutely love Napoleon Kia and recommend everyone that's looking to More

by KimmiePoo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
odeh odeh
December 03, 2012

The dealership is very convenient, and the pricing is very competetive. I was delighted to receive such great customer service. I couldn't imagine the service could be this great anywhere else, certainly More

by rubber99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
November 07, 2012

After being treated badly by a few dealerships I was fed up and frustrated with car shopping. Timothy listened to what I wanted and made it an easy process. He was friendly and very knowledgeable about the More

by casandrared
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Avant
October 03, 2012

I talked to the Used Car Manager, Bobby Clifford, about the Jaguar XF, because of the low price I saw it advertised for. He answered all of my questions and concerns, so I decided to set up an appointment More

by Jaguar710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Clifford Corderlo Stokes
July 25, 2012

I just recently purchased a 2013 Hyundai Sonata and these people were so nice and patient with me. Everyone i came encountered with were excellent. I would definitely recommend this dealership to friends an More

by delois30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : allen, lavell, nathaniel, and dwayne 's
July 02, 2012

Came in to purchase a white 2011 Mazda3. After it had been on the lot for months, the price kept coming down (roughly by $2,500) - finally in the ballpark of what I wanted to pay (I had inquired about th More

by casiestewart
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cleveland
January 01, 2012

I highly recommend this dealership! I worked with Ziggy Grabowski and George Obas, both are class acts. I just purchased a 2012 Hyundai Tucson and couldn’t be happier about the purchase and the service tha More

by duffy2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski and George Obas
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