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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,838 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,838 reviews
July 24, 2021
Mr.POLO took great care of me he didn’t just sell me car Mr.POLO took great care of me he didn’t just sell me car he made sure I was getting a good deal & was comfortable the entire process. I highly recomm Mr.POLO took great care of me he didn’t just sell me car he made sure I was getting a good deal & was comfortable the entire process. I highly recommend working with him. More
by Stephanierobinson454
Employees Worked With
July 21, 2021
Very good service, we’re friendly. Made I had options to choose from and made sure I was very happy with the car I choose choose from and made sure I was very happy with the car I choose More
by terrell.marzana
Employees Worked With
July 20, 2021
What a great experience. I go through cars every 3 years because of the amount of miles I drive for my job. This was by far the smoothes and easiest of the 12 I have ever experienced. My salesman Cortez or because of the amount of miles I drive for my job. This was by far the smoothes and easiest of the 12 I have ever experienced. My salesman Cortez or Mr Polo was fantastic. I also appreciated the sales managers Ziggy. No xx or games. Credit manager was super also. Was well worth the hour drive to get there from my house. Highly recommend. More
by DBrown
July 16, 2021
Horrible service. Pray you don’t ever need your car serviced, they will not answer the phone and give you the run around. They’ve had my vehicle for two weeks no communication & no loaner either. serviced, they will not answer the phone and give you the run around. They’ve had my vehicle for two weeks no communication & no loaner either. More
by Fed
Employees Worked With
Service
July 02, 2021
Awesome service! Smooth process! Great atmosphere! We were able to go in and sit right down with a sales rep. She was extremely helpful and friendly. were able to go in and sit right down with a sales rep. She was extremely helpful and friendly. More
by jackquelinedavis
Employees Worked With
June 12, 2021
Bought a new vehicle from Napleton, overall a vey good experience. Latonia did a great job helping us find a good car. She was very patient and helpful. experience. Latonia did a great job helping us find a good car. She was very patient and helpful. More
by Mcdoweb
