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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.6
1,819 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,819 reviews

June 23, 2013

For my complicated situation I was referred to Cleveland. I have to say even after being told it was going to be difficult or near impossible he worked on my information for a couple days and I ended up driv More

by mikeamanda1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cleveland Galoway
June 22, 2013

we have been researching and shopping for some time and realized napleton kia and their staff was the place for us. we decided that this place deserved our business because they were friendly, attentive, a More

by rcasanova627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 19, 2013

Very bad dealer. I STROGLY DON'T RECOMMEND BUYING ANYTHING FROM THOSE PEOPLE !!! 1. They sold me a broken car with an engine problem. Check engine light poped up two days after car purchase. Looks More

by Jezyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Peter Martinovich
May 22, 2013

I think this dealer ship was a very friendly experience, my fiance brought my 2011 kia in for service and came home with this 2014 dark red loaner kia and i loved everything about it except the color, i tal More

by tonnitaedwards1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 30, 2013

I've bought from many dealerships before and I've never got everything done in less than six hours before, which left me with practically a whole day to enjoy my new vehicle. Odeh was kind, friendly, More

by Rozy42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
April 04, 2013

I had a very poor experience at this dealership. I felt my time was not respected. They asked for my dad's SS# before they even offered him a test drive. (my response was you need that for a test drive!) More

by mediaengineer
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 05, 2013 -

Napleton River Oaks Hyundai Kia Genesis responded

We contacted our customer to discuss how we value their time and respect the opportunity to address their concern. We acknowledged that it is our sincerely desire to render a positive service experience. She is aware that appropriate measures have been taken to ensure 100% customer satisfaction.

March 15, 2013

Purchased a new 2013 Hyundai Elantra and worked with Odeh M. Odeh. He is great! Very friendly, knowledgeable and answered all questions. Definitely recommend purchasing your next car from this dealership and More

by YolandaJimenez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odeh M. Odeh
March 14, 2013

phenominal,started with mediocre credit,Bobby Clifford and Dwane Carroll went the extra mile to make sure the numbers were where i wanted them,i drove 90 miles for the vehicle i wanted, and will drive 90 More

by h3owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dwayne carroll
March 14, 2013

All around great service and help to purchase my brand new car loved it more then where I purchased my other car where they gave me nothing but short answers there but here with Odeh M. Odeh they pretty m More

by Acemphilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Odeh M. Odeh
February 19, 2013

I have bought several cars for Frank, it has been a wonderful, friendly experiance every time. I love this dealership; hopefully i will be returning very soon for a 2014 Sorento Limited AWD More

by maurice42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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