Napleton River Oaks Hyundai Kia Genesis

My first visit to River Oaks Napleton Hyundai in Calumet City, Illinois was the BEST experience I have ever had. I was nervous after my recent car accident where my 2008 Hyundai Sonata was totaled. Salesm City, Illinois was the BEST experience I have ever had. I was nervous after my recent car accident where my 2008 Hyundai Sonata was totaled. Salesman Kent Thorson was friendly and made me feel extremely comfortable as he showed my husband and I a beautiful red 2013 Sonata. It was my dream car but one I thought we could not afford. Mr. Thorson assured us that everything would be okay and diligently worked out a great deal for us. I am telling EVERYONE I know that if they want to purchase a car without the worry, Napleton Kia-Hyundai is the place to go, and Kent Thorson is THE MAN to see. More

kent was awesome! he was upfront and straight forward with everything. he made the experience so much better. i will go back and recommend this place to everyone. with everything. he made the experience so much better. i will go back and recommend this place to everyone. More

This dealership was great. Fantastic service sales rep Aubrey was compassionate with my situation. Drove in with a old neon left out with a new Kia I love it. Top service :) Aubrey was compassionate with my situation. Drove in with a old neon left out with a new Kia I love it. Top service :) More

Antonio was extremely helpful and courteous. He made my buying experience very pleasant.He was thorough and patient in every area with me.I will definitely be back to buy another car from Mr.Pearson buying experience very pleasant.He was thorough and patient in every area with me.I will definitely be back to buy another car from Mr.Pearson More

I drove 3 hours to purchase a vehicle from Wes Roberts. Wes and myself spoke for 3 days arranging the deal. I spoke to him at 7:30 pm the night before I drove. I was assured of my loan approval and that th Wes and myself spoke for 3 days arranging the deal. I spoke to him at 7:30 pm the night before I drove. I was assured of my loan approval and that the vehicle was ready. When I arrived the next day, I learned the vehicle had been sold. Apparently it was my fault for not putting a hold on. I was never offered to hold the vehicle or I would have. Wes Roberts was at the dealership but did not even approach me to apologize. I was sent to another salesperson and offered a different vehicle. I did get a good price on the other vehicle and the only reason I purchased from them was because I was worried I would not get financing at another dealership and my current car was at the junk yard. The 2012 Hyundai Elantra I purchased just a week ago is already on its way to the shop. It is not starting. I am incredibly unhappy with this dealership. They also promised to fill my car up with gas and did not do this. If you have the ability to buy from a different dealership, I would suggest doing that. More

When I first walked into Napleton River Oaks Kia, I was treated as a person and not as another dollar sign. Kent Thorson made the process of me financing my first vehicle a breeze. I was able to understand treated as a person and not as another dollar sign. Kent Thorson made the process of me financing my first vehicle a breeze. I was able to understand all of the information that Kent was presenting to me. It took me three days to make a decision about my vehicle but thanks to Kent being patient with me, I got the vehicle that was right for me. I would recommend every one that I know to consider Kent Thorson at Napleton River Oaks Kia when purchasing a vehicle. More

My experience was GREAT! My salesperson was Antonio Pearson. He was very kind and patient. He made sure he explained everything, and answered all questions I had with no problem. He made my vehicle Pearson. He was very kind and patient. He made sure he explained everything, and answered all questions I had with no problem. He made my vehicle purchase hassle free and provided EXCELLENT customer service. More

My experience was GREAT! My salesperson was Antonio Pearson. He was very kind and patient. He made sure he explained everything, and answered all questions I had with no problem. He made my vehicle Pearson. He was very kind and patient. He made sure he explained everything, and answered all questions I had with no problem. He made my vehicle purchase hassle free and provided EXCELLENT customer service. More

Repeat customer. And will return again. Steven was very helpful. I would recommend him. Bought a Tucson. Love it. Good price and incentives. Very positive experience overall. helpful. I would recommend him. Bought a Tucson. Love it. Good price and incentives. Very positive experience overall. More

I really enjoyed my experience with Napleton. My sales person Louis Haynes really worked with me and I drove off in a new 2014 Kia Rio. person Louis Haynes really worked with me and I drove off in a new 2014 Kia Rio. More