Napleton River Oaks Hyundai Kia Genesis

Excellent service Service was great I have nothing to say negative. Solomon is a great salesman, he wants to give me what I wanted at a reasonable price. I plan to rec Service was great I have nothing to say negative. Solomon is a great salesman, he wants to give me what I wanted at a reasonable price. I plan to recommend him to my friends who maybe looking for a new/car. More

Great Service Latonia was great! My dad purchased a 2015 Sonata and not only was the service excellent, but we got an amazing deal! I highly recommend her! Latonia was great! My dad purchased a 2015 Sonata and not only was the service excellent, but we got an amazing deal! I highly recommend her! More

Very good Zuvonte was very knowledgeable and was more about helping me than helping himself. He asked questions and wanted to know my daily routines to better u Zuvonte was very knowledgeable and was more about helping me than helping himself. He asked questions and wanted to know my daily routines to better understand how much gas i was using and if a SUV was best for me. More

KIA Sportage Traded my big Jeep for a smaller KIA. Very happy with the sales experience. Love my KIA. Lou understood my needs. A+++++. Will be back! Traded my big Jeep for a smaller KIA. Very happy with the sales experience. Love my KIA. Lou understood my needs. A+++++. Will be back! More

No more old Buick I'm so happy right now. I walked into the dealership very skeptical because I had been to a few other dealerships and was treated very poorly. I walk I'm so happy right now. I walked into the dealership very skeptical because I had been to a few other dealerships and was treated very poorly. I walked into the Napleton Kia and was treated like a human being. Kristyn McCormick was very kind and so positive, promising from the beginning she would do everything she could to get me a car. She delivered on her promise I could not be more excited. I will be recommending this dealership to everyone I know. More

New optima I came into Napleton Kia because it is close to home, just shopping not actually wanting to buy a car. I was looking for something to catch my eye and I came into Napleton Kia because it is close to home, just shopping not actually wanting to buy a car. I was looking for something to catch my eye and the optima and Sorento both did. I decided on the optima and the saleswoman Kristyn McCormick not only helped me get the car but she made sure I got a good deal and made sure it was all cleaned up and ready to go. I'm so pleased and will recommend friends and family. More

First car I thought the dealer had great service and awesome prices! The staff was friendly and cooperative. This was my first car and the process was very simp I thought the dealer had great service and awesome prices! The staff was friendly and cooperative. This was my first car and the process was very simple thanks to them. More

Latonia quick pro,knows her job,connect with people no xx. Latonia love her leadership.love her work habbits.love her style of doing business.easy to tell she love her job. I would tell anyone who's looking fo Latonia love her leadership.love her work habbits.love her style of doing business.easy to tell she love her job. I would tell anyone who's looking for a car to give her a call. More

1st new car Dealer was very patience in his sales dialogue with me and made everything clear. I'm satisfied!! Solomon is an asset to napoleon Hyundai . Thank Yo Dealer was very patience in his sales dialogue with me and made everything clear. I'm satisfied!! Solomon is an asset to napoleon Hyundai . Thank You More

No follow through with package/coverage I signed for all of these additional packages when I purchased my 2015 Hyundai Sonanta like dents, dings, and paint coverage to name a few. I ended up I signed for all of these additional packages when I purchased my 2015 Hyundai Sonanta like dents, dings, and paint coverage to name a few. I ended up with a dent and paint issue plus my bluetooth did not always connect to the vehicle and my GPS was not giving me real time traffic directions. So when I brought my car into the service department for these minor repairs I was told that nothing would be covered and I would have to pay out of pocket. I was also told that I was misinformed of whatever I was previously told. Everyone in the service department kept blaming the other associate for what was told to me. None of that really mattered though because when I was signing up for the additional coverages and spending more money everyone was on the same page then but not now when I needed to use it. I was so upset at this point that I walked off of the dealership's property without my new car! I called my salesman Kay Z about an hour later and he said he took care of everything. As far as I'm concerned he's the only good thing about this car experience. He seemed to genuinely cared about my overall satisfaction. Napleton Hyundai needs more salesman and staff like him with a heart for the customer that truly care about their needs and concerns and not just the money that they're spending. More