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Napleton River Oaks Hyundai Kia Genesis
Calumet City, IL
1,809 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,809 reviews
May 19, 2022
Latonia was the best. The easiest process I have ever had with a dealership. Latonia was courteous, honest and was so very helpful in the whole process she is awesome! The easiest process I have ever had with a dealership. Latonia was courteous, honest and was so very helpful in the whole process she is awesome! More
by rosal6243
Employees Worked With
Helpful May 16, 2022
Thanks for your help Mr. George Obas. I am very happy with my purchase of 2020 Hyundai Elantra. I will definitely recommend you to my friends and family George Obas. I am very happy with my purchase of 2020 Hyundai Elantra. I will definitely recommend you to my friends and family More
by charleneblack111
May 12, 2022
I would like to give KB five stars. He was very friendly compasionate and very patience and helpful. When I come back I would love for him to assist me in my needs. Thank you KB. He was very friendly compasionate and very patience and helpful. When I come back I would love for him to assist me in my needs. Thank you KB. More
by kia
Employees Worked With
KB
May 09, 2022
Kwante Bright and his staff was just amazing. Fixed my car fast and right when I had an emergency and no appointment with my kia Sorento. Love their work ethic and wonderful demeanor, even under Fixed my car fast and right when I had an emergency and no appointment with my kia Sorento. Love their work ethic and wonderful demeanor, even under pressure. Keep it!. More
by Godschild1
Employees Worked With
Kwante Bright
May 07, 2022
Me and my family had the greatest car buying experience with Lord. He talked to us about what we were looking for and what our concerns were. He explained the whole process what to expect and never put pre with Lord. He talked to us about what we were looking for and what our concerns were. He explained the whole process what to expect and never put pressure on us to do anything we weren’t yet ready for. He was extremely knowledgeable about the vehicle we were interested in, he was polite, very down to earth and relatable. They have a great employee with Lord! The finance team was great as well explaining every document and provided options that best fit our budget. More
by Martese
Employees Worked With
Lord
April 19, 2022
If ever going to Napleton’s River Oaks Kia I highly recommend asking for Lord. Very respectful and helpful. Nice and genuine. Was very honest and straightforward with helping getting a brand new car w recommend asking for Lord. Very respectful and helpful. Nice and genuine. Was very honest and straightforward with helping getting a brand new car with good pricing. He would disappoint you. Customer will be very happy with him. More
by walwhi
Employees Worked With
Lord
April 09, 2022
John Holt, your Service Advisor is an exceptional employee. He is professional, knowledgeable and has patience. He’s definitely a keeper. employee. He is professional, knowledgeable and has patience. He’s definitely a keeper. More
by Flora Suttle
Employees Worked With
John Holt
