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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

Overview
Employees
Reviews
Vehicles
4.8
1,865 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,865 reviews

July 26, 2025

I had a great car buying experience. Thanks Latonia for guiding me through this journey, I appreciate everything you’ve done. More

by rdrumgole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Guerrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2025

Latonia and RJ handled business for me. I really appreciate the care and customer service they delivered. They were GOD sent and I thank you both from the bottom of my heart. Thank you Tiff More

by Tiffany S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi Tiffany, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2025

Very friendly, helpful employees. We had a great experience buying our first car together with our salesperson, Latonia! More

by andersona109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your great review, and for giving our dealership such a five star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 20, 2025

Mrs LaTonia was helpful and knowledgeable the entire process while there. Made the experience quick and easy . More

by brendasuber789
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Please don't hesitate to reach out if there's anything additional we can do for you.

July 11, 2025

She is great super nice and was very helpful in getting me a car and a good deal. She was patient with me and helped me through every step. More

by Shickson247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 13, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful!

July 11, 2025

She was very polite and made the process very fast. She got me around the price i wanted to pay. I had a great experience More

by rbcniyahk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you for your support! We're happy we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

June 29, 2025

Cortez was very helpful he made sure he provided the best possible service as I was looking for a new vehicle. Once I found the desired vehicle he did everything he could to make me most comfortable. He kept More

by james
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our staff took such great care of you, James! We hope we can continue to be of service to you down the road!

June 29, 2025

The dealership was professional, worked very well to address the needs and questions from their customers More

by Blessed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Rudd
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Jun 30, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

Jul 02, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

June 09, 2025

I scheduled an appointment to view a car they had listed online at Cars.com for 6/5/2025. The dealership called to say the car was being detailed and wasn’t available to drive or view until Saturday afterno More

by NWI car shopper
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Preston
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Jun 12, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

We apologize for the situation, but the vehicle came back on Saturday and as soon as the pictures populated several inquiries flooded in that day--you were the third customer that showed up today, Monday to come take a look at this vehicle. I am sure you were able to look at the vehicle when you stopped in, but a customer literally purchased the vehicle when you were literally pulling up.

June 07, 2025

Latonia was very knowledgeable, she made sure that my mother received the deal possible. Great spirit. More

by adwillis05
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

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