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Napleton River Oaks Hyundai Kia Genesis

Calumet City, IL

4.7
1,859 Reviews
We are a family owned and operated dealership that has been in business since 1931 with a focus on customer satisfaction and retention, come see we we have been "Second to none since 1931" today!
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1985 River Oaks Dr

Calumet City, IL

60409

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Showing 1,859 reviews

June 29, 2025

Cortez was very helpful he made sure he provided the best possible service as I was looking for a new vehicle. Once I found the desired vehicle he did everything he could to make me most comfortable. He kept More

by james
Recommend Dealer
Yes
Employees Worked With
Cortez Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

We're glad to hear our staff took such great care of you, James! We hope we can continue to be of service to you down the road!

June 29, 2025

The dealership was professional, worked very well to address the needs and questions from their customers More

by Blessed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Rudd
Jun 30, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

Jul 02, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, we're glad to hear our staff took such great care of you. We hope we can continue to be of service to you down the road!

June 09, 2025

I scheduled an appointment to view a car they had listed online at Cars.com for 6/5/2025. The dealership called to say the car was being detailed and wasn’t available to drive or view until Saturday afterno More

by NWI car shopper
Finance Experience
Recommend Dealer
No
Employees Worked With
Tony Preston
Jun 12, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

We apologize for the situation, but the vehicle came back on Saturday and as soon as the pictures populated several inquiries flooded in that day--you were the third customer that showed up today, Monday to come take a look at this vehicle. I am sure you were able to look at the vehicle when you stopped in, but a customer literally purchased the vehicle when you were literally pulling up.

June 07, 2025

Latonia was very knowledgeable, she made sure that my mother received the deal possible. Great spirit. More

by adwillis05
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we're happy you found our staff to be so supportive during your experience here at Napleton River Oaks Hyundai. Feel free to reach out to us if you need anything. Have a wonderful day.

June 07, 2025

This wil be my fourth Hyundai and my THIRD purchase from Napleton River Oaks Hyundai. I love everything about this dealership. This wil be my fourth Hyundai and my THIRD purchase from Napleton River Oaks Hy More

by Blessed921
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 25, 2025

They are very efficient and keep you on track with moving forward on a purchase. The only issue is they all tend to move a little fast. But they do so because they are experienced and have your best interest More

by kalvinwhite89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Pearson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

May 18, 2025

I was pleased with the customer service and the way they worked with me . HAPPY CUSTOMER! More

by AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 15, 2025

Very kind, patient, and helpful! She’s the best! She sold me my first car More

by sydney
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hello Sydney, we're happy you found our staff to be so supportive during your experience here at Genesis of Calumet City. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2025

Our salesperson was wonderful. very professional and knowledgeable. unfailingly courteous and patient with all our questions. I would.rwfer ny future customer to her More

by jennifer.sharknas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ziggy Grabowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 24, 2025

From the time I walked in to the time I left Latonia made sure we were good and informed about every step of the process. The whole team was amazing ! More

by Cierra.walls1424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zuvante Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Latonia Akinyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Napleton River Oaks Hyundai Kia Genesis responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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