Napleton Mazda of Naperville

Thrilled with our new (used) CX5! Consuela made it happen. We were thrilled to buy a car from Consuela R. at Continental Mazda! We drove in from the city and were not sure what we were going to do that day, bu We were thrilled to buy a car from Consuela R. at Continental Mazda! We drove in from the city and were not sure what we were going to do that day, but we had a 2011 Honda CRV and wanted to try out a 2015 used Mazda CX5 Grand Touring we saw online. We were between that car and buying a newer CRV from the old Honda dealership downtown we got our last car from. Consuela was friendly and helpful from the start. I must have asked her 200 questions on the test drive alone. She was super knowledgable and knew answers to even my weird questions (like how many dog crates do you think we can fit in here for when we do rescue stuff?). Consuela was also warm, kind and honest. I knew I could trust her off the bat and that she was looking out for my best interest - which is the best thing a sales professional can do, in my opinion, and I knew that even if we weren't going to buy that specific car, I was going to buy one of those cars on the lots no matter what, because I wanted to buy one from her. We ended up getting the 2015 Mazda CX5 and we are thrilled. I have never loved a car. I love this car. And I love the whole experience I had with Consuela. We also had a fantastic experience with the loan/signing stuff with Robert O., the business manager we worked with. He made the process easy and wasn't pushy but I did decide to get some extra coverage in the end (which I've never done anything more than Gap coverage for a car) and days later, I'm happy I did. Good, honest, kind people. That was my experience. I trust Consuela and Robert and if you can ever pry my hands off my new (used) car, I will go back to them in a heartbeat to buy another one. More

Awesome Experience! I absolutely LOVE my new 2015 pre-certified Mazda5! Even though I was there for 3 hours Dan Eugea and Tim Murray were eager to answer every question I absolutely LOVE my new 2015 pre-certified Mazda5! Even though I was there for 3 hours Dan Eugea and Tim Murray were eager to answer every question and put my mind to rest down to the tiniest detail. I was floored that they offered a shuttle to come get me at home so I could get my new car. The detailing you did on the car was phenomenal... makes it look practically brand new and I had several comments about it. This was by far the easiest car buying experience I have had in my 25 years of buying cars. Funny side notes... I almost threw myself out the window several times today ha ha ha. The brakes are waaaay touchier than my old ford lol. At one point (about a half hour after leaving the dealership) I had parked and was getting ready to get out and I realized I couldn't tell if the car was running or not! There was no engine noise and tons of vibration like the ford to alert me it was on lol. Later, I was jumping for joy (quite literally lol) when I discovered the side mirrors fold in! Ahh the little things that make life so sweet ? Proud New Mazda Owner, Ronda Y. More

Excellent Service Experience! I recently had my wife's 2009 Mazda CX-9 serviced and I was so pleased with the service experience. Dennis Tiffert was my advisor and reassured me of I recently had my wife's 2009 Mazda CX-9 serviced and I was so pleased with the service experience. Dennis Tiffert was my advisor and reassured me of what the service was going to entail. He told me upfront what I was going to pay and keep me informed throughout the service on the status of my vehicle. Dennis is a top notch guy and I will keep using Continental Mazda to service my car!!! More

Awesome!!!!! This is the 2nd vehicle we have bought from this dealership! Buying a new car should be exciting and they make it just that! You literally receive t This is the 2nd vehicle we have bought from this dealership! Buying a new car should be exciting and they make it just that! You literally receive the red carpet treatment from all involved! Professional, knowledgeable, and friendly! They go above and beyond to get you exactly what you are looking for! More

Best purchase experience ever My purchase experience was the best ever because Jeremy Storino is the most knowledgeable sales person I've met. This was the first time I met a car s My purchase experience was the best ever because Jeremy Storino is the most knowledgeable sales person I've met. This was the first time I met a car salesman who actually knew his product and was able to answer every question. Continental Mazda and Jeremy are top shelf and deserve everyone's consideration. More

Excellent experience This is the second car we've purchased from Continental Mazda and had the great pleasure of working with Jeremy Storino both times (our first was in 2 This is the second car we've purchased from Continental Mazda and had the great pleasure of working with Jeremy Storino both times (our first was in 2015). Jeremy is extremely knowledgeable, personable, and accommodating. When we unexpectedly found ourselves in the market for a new car, our first thought was "well, let's go see Jeremy." He worked with us throughout the process, from initial conversation to final sale, answering all of our questions and working to get us the best deal possible. When the final decision was made and the exact car was not on the lot, Jeremy located it at another area Mazda dealer and picked it up himself the next day so that we would have it that same night. As part of our car search process, we visited other area dealers to compare the Mazda to other similar cars. The experience with these other dealers only reaffirmed that Jeremy and Continental Mazda are in another class. Jeremy didn't try to "sell" us a car. He listened to our needs, made sure we had all of the information to make our decision, and made the buying process simple and stress-free. I can't recommend Jeremy and Continental Mazda strongly enough!. More

Continental Mazda & Jeremy Storino I found Continental Mazda through AT&T Perks at Work. Having a partner program they directed me to dealers in our areas that have great reviews. I lef I found Continental Mazda through AT&T Perks at Work. Having a partner program they directed me to dealers in our areas that have great reviews. I left a.message the day I called to set up and appointment and received a call within two minutes from Jeremy Storino. He helped me set up an appointment to look at new vehicles and was amazing to deal with throughout the process. He was very accommodating to my family. Car shopping with a 2 & 9 year old can be tricky but with his help.and Continental Mazda having a kids area and snacks it turned out to be a great experience. I went in wanting to buy a Mazda 3 Hatchback or a CX5. They didn't have either car in manual in stock but they had a manual Mazda 3 in stock to test drive. I drove the automaticsame and knew that I was going to buy the manual. I was never pressured to buy the automatic or got the feeling good to just buy something in stock. I told Jeremy I wanted the manual and he ok. They sourced the car from another dealer and had it ready for pickup in two days. I couldn't be happier with the choice of car, dealer or salesman! I would recommend him to anyone! Thanks for the help through the process! Cheers Troy C More

First time buyer I had an amazing experience at this dealer. Jeremy Storino was very helpful and it was evident how knowledgeable he is. He made sure all of my questi I had an amazing experience at this dealer. Jeremy Storino was very helpful and it was evident how knowledgeable he is. He made sure all of my questions were answered and was always available. Being a first time buyer was a scary thought, however i am very glad that I was able to make my purchase with Continental Mazda of Naperville. More

purchase of used Volvo I was in the market for a dependable nice used car and I found exactly what I wanted at your dealership. I drove down from middle of Wisconsin to revi I was in the market for a dependable nice used car and I found exactly what I wanted at your dealership. I drove down from middle of Wisconsin to review and hopefully purchase. I met Jeremy Storino and felt immediately comfortable and also the fact that he knew the car as well as I did. Having owned one prior and was replacing this for my daughters misfortune of a fender bender. I was very happy with Jeremy being the sales person and the vehicle and what had been done to it and what repairs were going to be made, it gave me a immediate relief of stress and unknowing issues, that may arise later after the purchase was completed. When purchasing for a daughter that's going out of state to school one has to feel good about the transportation of said person. Your commitment to service made that feeling a lesser issue and for that, Thank you Jeremy and thank you Continental Mazda.... Merry Christmas from the Schaffer family Sincerely Phil More

Buying a new CX5. I worked with salesman Jeremy S. He was very helpful & knowledgeable. Once I purchased my CX5, he helped to explain all parts of it which was very det I worked with salesman Jeremy S. He was very helpful & knowledgeable. Once I purchased my CX5, he helped to explain all parts of it which was very detailed. He did an excellent job of explaining. More