Napleton Mazda of Naperville

I arrived at the dealer with a time-limit (40 minutes) and a price in mind. Both Dennis and Mark were very friendly and understood that I wanted a car, but had a "NOT TO PAY MORE THAN THIS PRICE" in mind. and a price in mind. Both Dennis and Mark were very friendly and understood that I wanted a car, but had a "NOT TO PAY MORE THAN THIS PRICE" in mind. Mark came right out and asked, "What will it take to get you to buy a car today". I told him my out-the-door price and said it included my trade-in. I had been to several other dealers and was not happy with the bait-and-switch -or- delaying tactics. This dealership was very different. Mark agreed upon my price and I was out of the dealership within 40 minutes. I left a deposit and within 1 business they said they located my exact car and that I could pick it up on the next business day. When I picked up the car, Dennis spent about 35 minutes with me explaining most of the components of the car. This has probably been my best experience buying a new car ever. Thank you Dennis and Mark. I will definitely recommend your dealership to anyone I come across who is in need of a new car. Bob Legan More

I recently bought a 2014 CX-5 from Continental Mazda in Naperville. My sales person was Gabriel Jimenez. This was my first new car purchase and I couldn't be more pleased with the service that I received. Naperville. My sales person was Gabriel Jimenez. This was my first new car purchase and I couldn't be more pleased with the service that I received. Gabe was absolutely the best car salesman I have ever dealt with. I test drove the 2013 CX-5 a few months before I actually was ready to purchase it. He spent about 45 minutes on the test drive with me. He wasn't pushy when I was in the dealership, and afterwards Gabe called me very periodically to check in (maybe once a month-once every other month) and to let me know that the 2014s were out. Gabe's approach was very respectful, which was very nice due to a different experience that I had at a Toyota dealership where the salesperson called me every week pressuring me to buy a car. To make my experience even better, Gabe willing corresponded with me via email, as I wasn't able to make it into the dealership due to my work schedule. The quote that he gave me was significantly lower than 10 other dealers that I had requested quotes from. In addition, they didn't have the car that I wanted with the exact specifications that I asked for in stock. After reviewing the inventory of surrounding dealerships, Gabe found only two cars that fit my specifications or could be built to match, within IL and surrounding states. After running the numbers, Gabe gave me the exact out the door price for each. The car that was the best deal was located 2 ½ hours away. Gabe actually drove the 2 ½ hours to get my car and brought it the 2 ½ hours back in one day. I was able to pick it up that afternoon. In addition, Gabe gave me an outstanding tutorial on how to run all the features inside and outside the car, with the recommendation that I check in with him after two weeks of driving the car so that he could answer any questions that I may have. I can't imagine buying my car from anyone nicer and more genuine, I highly recommend working with Gabe. To make it all even better, my CX-5 is beautiful! Thanks Gabe! I couldn't be more pleased! More

Dennis Tiffert was great to work with and he went above and beyond to make sure I got the car I actually wanted. He was a pleasure to work with and I would buy a car from him again when I am in the market and beyond to make sure I got the car I actually wanted. He was a pleasure to work with and I would buy a car from him again when I am in the market. I have also always been very pleased with the service center at Continental Mazda. They do great work work and are always freindly. More

We had a very good experience buying our new CX-5 with Continental Mazda. Our salesman Dennis Tiffert was very good at answering any questions and patient while we decided on a color. We hope our future s Continental Mazda. Our salesman Dennis Tiffert was very good at answering any questions and patient while we decided on a color. We hope our future service visits will be as good as our first impression of this dealership. More

I'm looking to add a new vehicle due to my son turning 16 in six weeks. Was greeted by Gabriel upon entering the showroom and after telling him about my timeline and requirements (mpg, style, fun turning 16 in six weeks. Was greeted by Gabriel upon entering the showroom and after telling him about my timeline and requirements (mpg, style, fun to drive and quality) he did a very extenesive review of how Mazda could fit my needs and recommended the Mazda 3 and CX5 including very comprehenive test drives. Was very impreesed with the quality, style and performance of the cars as well as Gabriel's knowledge. Though I'm still about six weeks out Mazda has bubbled to the top. More

We just bought a brand new CX5 at Continental Mazda. It was a very positive experience. I have owned nothing but Toyota's for the last 30 years and I was apprehensive about going to a new dealership. I w was a very positive experience. I have owned nothing but Toyota's for the last 30 years and I was apprehensive about going to a new dealership. I was impressed by our sales person Dell Kegley. He was very professional, never rushing us into a decision or acting like an aggressive salesman. After choosing the 2013 CX5 the actual negotiations were painless and the purchase price was negotiated with fairness. I would recommend this dealership for a place to go for friendliness professional personnel like Dell and for a positive experience in buying a vehicle. More

Carlos represents the dealership very well. He went over the car front to back to ensure all aspects of the car were covered. Car was exactly as represented, no issues, runs like a top. One of the best deal the car front to back to ensure all aspects of the car were covered. Car was exactly as represented, no issues, runs like a top. One of the best dealership experiences that I've ever had. More

I would like to recommend Continental Mazda when purchasing or leasing a new vehicle. I had recently been in an accident, totaling my car. I did not hesitate to return to Continental Mazda based o purchasing or leasing a new vehicle. I had recently been in an accident, totaling my car. I did not hesitate to return to Continental Mazda based on my previous experience with this dealership. The sales consultant, Dell Kegley, provided me with knowledgeable information with regard to leasing a similar vehicle. Denny Vant, sales manager, expedited a lease agreement based upon my particular circumstances. This indiviual had also gone above and beyond in this regard during my first visit to this dealership several years ago. I would recommend that anyone looking for a new vehicle visit this location. They are willing to work with you and go the extra mile to insure that your expectations are met. This is done in a professional manner without the pressure or hassles that some dealerships convey. I would really like to thank them for working with me. THANK YOU, Dell and Denny, for making this experience once again such a positive one. I recommend both indiviuals with the highest regard. More

I am a new customer of Continental Mazda. I purchased (from a private party) a unique 1991 Mazda RX-7. I was given a great reception to begin service work on the vehicle. I was welcomed as if I just bo (from a private party) a unique 1991 Mazda RX-7. I was given a great reception to begin service work on the vehicle. I was welcomed as if I just bought a new car off the lot. People were friendly and no one tried to sell me anything I didn't need given the car is 20+ years old. Kyle (my technician) was exceptional...a great consultant on my vehicle. I am trying to restore it to a high standard, and I must say the most friendly, attentive and helpful dealership employee I've ever met was George Stratikis. His knowledge of hard-to-find parts was phenomenal & he and made several great recommendations for me. I took quite a bit of his time researching different items to order. He was happy to help the entire time. Thanks for the great "first impression" of your dealership. I hope to be a loyal customer for a long time. Sincerely, Brad More