Napleton Mazda of Naperville
Naperville, IL
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Right Place to Buy Your Mazda I recently purchased a Mazda 3 from Continental Mazda, my Sales Consultant was Mike Willock. Mike, as well, as the whole staff made this the easiest I recently purchased a Mazda 3 from Continental Mazda, my Sales Consultant was Mike Willock. Mike, as well, as the whole staff made this the easiest process of buying a car I have ever experienced . I would recommend this dealership to anyone. Joe Ratterman More
Great Experience I was very interested in seeing the Mazda 2 up close but not sure I would want to buy a small car. I went to Continental to just look. I was out on I was very interested in seeing the Mazda 2 up close but not sure I would want to buy a small car. I went to Continental to just look. I was out on the lot and had spent just enough time looking. I was just about to go in when Jeremy G. came out to answer any questions. (perfect timing for me) He was very professional, personable and knowledgeable. I did explain I would not purchase that day and it did not change his attitude toward helping me. He went beyond and was very interested in my concerns. I felt he was more interested in me being happy with my decision than he impressing or pressuring me. He brought me into the beautiful showroom and had me sit in the two choices I had in mind. I left that day with his business card and a lot of confidence that I had found the right car and the right person to buy it from. I never buy without a day or two to be sure. I called on Monday to set an appointment for that week to come back with my husband and purchase the car. Jeremy was the best. Everything was as professional that night as the first day. I am very happy with my car and the way I was treated by Jeremy from start to finish. I look forward to recommending Jeremy G. and Continental to everyone interested in a Mazda. More
Pleasant Experience I hate buying a car and dealing with car salesman, but I had none of those feelings while dealing with Gabe. Everything was straight forward, no pres I hate buying a car and dealing with car salesman, but I had none of those feelings while dealing with Gabe. Everything was straight forward, no pressure and actually enjoyable. He was extremely knowledgeable and provided great information to help me make my decision. He even came in on his day off in order to meet my schedule. I would recommend Gabe to everyone More
Great experience! Everyone was very pleasant, helpful, courteous, and professional. My car was ready before the promised time! The team gave me a thorough service rep Everyone was very pleasant, helpful, courteous, and professional. My car was ready before the promised time! The team gave me a thorough service report on my car. My car was washed, vacuumed, and ready and I was on my way to other appointments right on time. Thanks for the great service! More
Great customer service Gabriel assisted me prior to my actual walk-in as I had a lease trade-in and then leased another 2014 Mazda. He was very courteous and spent the neces Gabriel assisted me prior to my actual walk-in as I had a lease trade-in and then leased another 2014 Mazda. He was very courteous and spent the necessary time explaining the vehicle and financial options. I previously leased a Mazda 3Sport and service and maintenance for the last 42 months at Mazda was excellent. I would highly recommend either leasing or purchasing a vehicle from this dealership and asking for Gabriel. More
We bought a brand new 2014 Mazda3 from Gabe at Continental Mazda. It was truly a pleasure to work with him. He is bright, funny and straight forward. We had shopped around for cars and went to Continental Mazda. It was truly a pleasure to work with him. He is bright, funny and straight forward. We had shopped around for cars and went to different Mazda dealerships. We got the run around from several other dealers and we never felt comfortable pulling the trigger as a result. We drove way out of the way to go to Naperville but it was well worth it. Gabe was a true professional and not your average car salesman. Thanks Gabe! More
I chose Continental because of their knowledge about the special program available to me through my employer. I had previously called another dealership closer to home and they had no clue how to help me. special program available to me through my employer. I had previously called another dealership closer to home and they had no clue how to help me. Jeremy answered the phone and helped me right away and invited me in that day. I went in and was immediately greeted by Mark when I walked into the dealership. Its a swanky looking dressed up showroom which sorta makes me feel that maybe they are all about show but I did not see that to be the case. I was treated well by Jeremy and hammered out a deal that i don't think I could have received at another dealer. Overall i would recommend this dealership to anyone looking for a fair deal. I love the CX-5 that i purchased and would also recommend that vehicle, More
I had been looking for a new car for several weeks and had visited many dealerships. After being harassed by other dealers with constant phone calls and emails, I wasn't about to give my phone number to had visited many dealerships. After being harassed by other dealers with constant phone calls and emails, I wasn't about to give my phone number to another dealer as I walked in to Continental Mazda. To my pleasant surprise, Jeremy Storino didn't blink an eye when I told him I preferred not to give out my number. The whole experience was so much different than the other dealerships I had been in: no pressure, no hassle and all my questions answered. When I was ready to finalize the deal, I told Jeremy that I did not want any one to try to sell me extended warrant, sealcoating, etc extras. He made sure that no one approached me with those extras, so thankful for that! When I picked up the car, we had a little trouble getting the bluetooth set up with my phone and Jeremy stuck with it and wouldn't let me leave until everything was working the way I wanted and it was even after the showroom was closed. Thank you, Jeremy for the personal, no pressure experience. I am so happy with my new CX 5! More
I reached out to Continental Mazda due to my 2008 Mazda3 needing to have the lower engine cover/shield replaced after it fell/got ripped off. I purchased the correct OEM part off a website for approximatel needing to have the lower engine cover/shield replaced after it fell/got ripped off. I purchased the correct OEM part off a website for approximately $19. Ed Carlson immediately contacted me via email when I filled out the Service Request form on their website. He was very informative and responded multiple times when I had questions and to set up service. When I came in for service, another person assisted me without too much questioning. They said it might take about 30 min. After about 40 min they came and found me and said they needed to also install the side covers that had been broken or ripped off. They wanted to charge me $40+ for these parts when I found them on the same site i bought my cover for $5. I wasn't very happy about this. I showed the shop people this and they just sort of shrugged. I told them to go ahead and finish teh job because had my 3 infants in our van waiting for us. They finished the job fairly quickly. Overall, it was a good experience, i just was not too thrilled w/ the final cost when I know what it takes to do the job. I would probably still recommend them. More
Dimitri was great to work with. He came out and delivered the car for me and was able to follow up on all the necessary paperwork promptly. I have purchased two vehicles from Dimitri and would hig delivered the car for me and was able to follow up on all the necessary paperwork promptly. I have purchased two vehicles from Dimitri and would highly recommend him to others. More