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Napleton Mazda of Naperville

Naperville, IL

4.4
410 Reviews

2363 Aurora Ave

Naperville, IL

60540

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Showing 410 reviews

February 19, 2015

Made a bad situation good We brought in an old Mazda for repairs. It was not purchased at Continental. Turns out that the cost of repairs was more than what the car was worth More

by dan2112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Heredia
Feb 19, 2015 -

Napleton Mazda of Naperville responded

Hi Dan, first of all, thank you for taking the time to write such a sweet review. We really appreciate it! We are very glad that you were able to agree on a decision for a trade in of a car! Efrain is a great salesman to work with, he really values customer service and we are glad that you were able to see that. Congratulations on your new car & enjoy! We look forward to working with you again in the future. Please let us know if you have any questions or concerns and we would be happy to assist you. Have a great rest of your week!

February 17, 2015

No hassle, no pressure day Jeremy and the team made my first new car purchase quick and painless. Jeremy was straight and to the point and was very thorough with all the options More

by Twyllajane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Storino
Feb 18, 2015 -

Napleton Mazda of Naperville responded

Aw this is such a great review!! We are so glad to hear that you had such a pleasant experience while being at our dealership and working with our employees. Congratulations on your car purchase and enjoy! The Mazda3 is great, you will not be disappointed! Gorgeous car! We look forward to working with you again in the future, have a great rest of your week!

February 15, 2015

great Valentines Day Jeremy Storino greeted me as soon as I walked through the door. Friendly personality. Very helpful with all my questions about the vehicle and deale More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly finance guy, Jeremy Storino
Feb 16, 2015 -

Napleton Mazda of Naperville responded

Hi Mike! We're very, very pleased to hear about your recent experience at our dealership and working with our employees. Jeremy is such a great salesman and really knows what it means to give outstanding customer service. Congratulations on your vehicle, enjoy! If you have any questions or concerns at all please know that we are always a phone call away or you can stop on by anytime! We'd be happy to help. We look forward to working with you in the future!

February 12, 2015

Outstanding Service Ed: I would like to recognize Joe Pelka in the service department. He was truly exceptional with his assistance. Last week the 2003 Tribu More

by michaelj846
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristy, the cashier, Jeremy Storino, Joe Pelka
Feb 16, 2015 -

Napleton Mazda of Naperville responded

Michael & Ellen, first of all, thank you for taking the time to write such a sweet review, we really appreciate it. We're glad to hear that you had such a pleasant experience at our dealership and while working with our employees. Joe, Jeremy & Kristy are all great members of our team here and really understand the true meaning behind excellent customer service. Please feel free to give us a call or swing on by if you have any questions or concerns about your vehicle. We would be happy to assist anyway we can. Have a great week!

February 11, 2015

Good experience I came in one night to test drive the Mazda 3. After negotiating the price I wanted to take the weekend to decide whether I wanted to buy. Skylar let More

by Ktanhueco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 16, 2015 -

Napleton Mazda of Naperville responded

Hello there, thank you so much for this kind review. We love to hear customer feedback so this means a lot to us that you took the time to share your experience with us. We're very glad to hear that you had such a pleasant time being here and working with Skylar. A big congratulations on your Mazda3, awesome car! We hope you enjoy :) If you have any questions at all please do not hesitate to swing on by or give us a call. Have a great week!

February 09, 2015

Excellant We purchased a car from Mazda of Naperville on 02-06-2015 and I have to say to my surprise it was a pleasant experience. I called to check to see if More

by Pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Storino
Feb 09, 2015 -

Napleton Mazda of Naperville responded

Hi Pam! WOW this is such a kind, kind review!! We are genuinely SO happy for you that you had such a great experience at our dealership and while working with Jeremy & Kelly! They are both wonderful people to work with and we're glad to hear that they helped in making your time here so positive and enjoyable. Congratulations on your car purchase and enjoy. Please know that if you have any questions or concerns, we would love to help any way we can. Swing on by our dealership anytime or give us a call if you need anything! We look forward to working with you again in the future.

February 09, 2015

Used Mercedes purchase I purchased a 2005 ML500 from Continental Mazda early February. I was not a local buyer so the deal could have been complicated, but luckily everyt More

by Dakota39l
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 09, 2015 -

Napleton Mazda of Naperville responded

Great review â€“ we're very happy to hear this! Marta & Mark will be glad to hear this as well. We want to thank you for not only giving us such a great review & sharing your feedback with us but thank you for choosing Continental! Congratulations on your car purchase, we hope you enjoy :) We look forward to working with you again.

January 31, 2015

Loving our Mazda 3 i Touring My husband and I had a wonderful experience. Jeremy took a great amount of time to show us around and point us toward the best bang for our buck. He w More

by takiddbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Bruhn, Mark Bimel , Jeremy Storino
Feb 02, 2015 -

Napleton Mazda of Naperville responded

Hi there! We're very happy to hear that you had such a good experience :) Congratulations on your Mazda 3! What a great car, you will not be disappointed! If you have any questions or concerns we're always just a phone call away or stop in anytime! We'd be happy to help. Enjoy your car & have a great rest of your week!

January 26, 2015

First Car Purchase Skylar worked with me since October to pick the right car for me. He always was ready with a lot of info, and when he didn't know something, he would More

by BeccaN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 27, 2015 -

Napleton Mazda of Naperville responded

Woohoo! Congratulations on your first car, Becca!! We're happy to hear that you had such a great time working with Skylar. What a gorgeous car, you will love it! If you have any questions or concerns please do not hesitate to swing on by !! Or we are always just a phone call away, congrats again & enjoy!

January 19, 2015

Best Mazda dealership! Excellent dealership! I worked with Brad Waite to purchase and later sell my Mazda CX-7, and overall it was a great decision to travel from Rockford t More

by pshah04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite
Jan 19, 2015 -

Napleton Mazda of Naperville responded

Hi there! First of all, thank you for taking the time to write such a wonderful review:) We appreciate the feedback! We're happy to hear that you had such a positive experience while working with Brad & being at our dealership. If you have any questions or concerns feel free to stop in or we are always just a phone call away. Enjoy your CX-7!

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