Napleton Mazda of Naperville
Naperville, IL
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Made a bad situation good We brought in an old Mazda for repairs. It was not purchased at Continental. Turns out that the cost of repairs was more than what the car was worth We brought in an old Mazda for repairs. It was not purchased at Continental. Turns out that the cost of repairs was more than what the car was worth. Efrain helped us out on getting it traded in, found us a new car, and got us financed and a price we could live with. Saved the day for us. More
No hassle, no pressure day Jeremy and the team made my first new car purchase quick and painless. Jeremy was straight and to the point and was very thorough with all the options Jeremy and the team made my first new car purchase quick and painless. Jeremy was straight and to the point and was very thorough with all the options. He gave suggestions on warranty and care for my car and taught me how to use all the fancy features. Everyone allowed my husband and I room to breathe and talk over our decisions which made me feel very comfortable. I am happy with my fabulous Mazda3 I grand tour with awesome warranty upgrades! I feel safe and confident in my new car. I highly recommend the team, especially Jeremy, at Continental in Naperville. More
great Valentines Day Jeremy Storino greeted me as soon as I walked through the door. Friendly personality. Very helpful with all my questions about the vehicle and deale Jeremy Storino greeted me as soon as I walked through the door. Friendly personality. Very helpful with all my questions about the vehicle and dealership. Patient with me as I questioned everything. Patient with my test drive nervousness. Jeremy helped move my cash purchase along as quickly as he could keeping me posted up the minute with our progress. I was recommended to this dealership by good friends who always have purchased their Acuras from Continental. My experience was so positive that I would have no trouble passing on this recommendation to any of my friends or family looking for a Mazda or Acura. I'm looking forward to a long and mutually rewarding professional relationship with Jeremy and Continental Mazda. Mike Kuziemka More
Outstanding Service Ed: I would like to recognize Joe Pelka in the service department. He was truly exceptional with his assistance. Last week the 2003 Tribu Ed: I would like to recognize Joe Pelka in the service department. He was truly exceptional with his assistance. Last week the 2003 Tribute was in for some repair work. This week it had to go back for some additional repairs. After going over the problem with Joe, it was going to be another costly experience. In the end Joe managed to save us money on the second repair. As I told Joe I truly appreciate it. Between Joe, and Jeremy before him, who is now in sales, we have had costly, but outstanding experiences, I might add the cashier this morning was also extremely helpful, I believe her name is Kristy. After seeing the green sticker to contact you on the invoice, she wrote out your email address for me. She also pointed out I could use points to save $25 on this bill, which I never thought about. And that there is enough for another $25 off next time. Thank You, Michael & (Ellen) More
Good experience I came in one night to test drive the Mazda 3. After negotiating the price I wanted to take the weekend to decide whether I wanted to buy. Skylar let I came in one night to test drive the Mazda 3. After negotiating the price I wanted to take the weekend to decide whether I wanted to buy. Skylar let me take the car home for the weekend to help with my decision. I came back on Monday and bought the car. Working with Skylar was an a nice and easy experience. I highly recommend any other car buyer to see him. More
Excellant We purchased a car from Mazda of Naperville on 02-06-2015 and I have to say to my surprise it was a pleasant experience. I called to check to see if We purchased a car from Mazda of Naperville on 02-06-2015 and I have to say to my surprise it was a pleasant experience. I called to check to see if the car I was looking at was still there I didn't want to get there and find out it was sold. Showed up the next morning the car was ready and waiting to be taken for a test drive. The dealership is very clean all of the employees we encountered were very friendly. Our salesman Jeremy was great to work with! Once you make a purchase, at least in my experience they Thank you and that is it the salesman moves on to the next customer. Not at Naperville Mazda!!! Before we left Jeremy took the time to show us how to program our phones into the car, gave us all kinds of info on the bells and whistles of the car and went over all the questions my husband and I had before we left!!! I would recommend this dealership and Jeremy to anyone looking for a car. Kelly is finance was also very friendly and again answered all the questions we had. From start to finish we have an excellent experience with Naperville Mazda and Jeremy!!!! The car is a certified used car I was AMAZED that they FILLED THE GAS TANK so we left with a full tank!!!! I have never had a dealership to that. When the time comes to make another purchase this will be the place I go back to! More
Used Mercedes purchase I purchased a 2005 ML500 from Continental Mazda early February. I was not a local buyer so the deal could have been complicated, but luckily everyt I purchased a 2005 ML500 from Continental Mazda early February. I was not a local buyer so the deal could have been complicated, but luckily everything was handled professionally by the staff. Marta and Mark were quick to answer my questions and very helpful. The transaction went smoothly and I'm happy with my purchase. I personally have worked for new car dealers for the past 15 years and felt Continental Mazda was a properly run establishment. More
Loving our Mazda 3 i Touring My husband and I had a wonderful experience. Jeremy took a great amount of time to show us around and point us toward the best bang for our buck. He w My husband and I had a wonderful experience. Jeremy took a great amount of time to show us around and point us toward the best bang for our buck. He was patient, kind and extremely helpful through the whole process. The best part of all was that we never felt any pressure. We were treated very farely by all involved. I would highly recommend Continental Mazda of Naperville to anyone looking for a great car and fantastic service. More
First Car Purchase Skylar worked with me since October to pick the right car for me. He always was ready with a lot of info, and when he didn't know something, he would Skylar worked with me since October to pick the right car for me. He always was ready with a lot of info, and when he didn't know something, he would go find out for me. I was very happy working with him to buy my mazda3 More
Best Mazda dealership! Excellent dealership! I worked with Brad Waite to purchase and later sell my Mazda CX-7, and overall it was a great decision to travel from Rockford t Excellent dealership! I worked with Brad Waite to purchase and later sell my Mazda CX-7, and overall it was a great decision to travel from Rockford to Naperville to purchase and service my vehicle because the customer experience here is worth the drive. The Mazda dealership in my hometown can't compete with the service or customer satisfaction that was experienced at Continental. More