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Napleton Mazda of Naperville

Naperville, IL

4.4
410 Reviews

2363 Aurora Ave

Naperville, IL

60540

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Showing 410 reviews

January 23, 2016

Fun and relaxing Brad is a great guy with terrific enthusiasm the Mazda brand he proudly sells and for life in general. Easy to talk to and very knowledgeable about hi More

by Mazda Car buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite
Jan 26, 2016 -

Napleton Mazda of Naperville responded

Thank you for writing this great review about us! Brad appreciates your kind words. Please feel free to reach out to us if you ever need anything.

January 20, 2016

Great sales guidance through Costco program We had a challenge in deciding between a fully loaded used car and a brand new car and Efrain patiently helped us weigh the pros and cons to come to t More

by nskos
Recommend Dealer
Yes
Employees Worked With
Efrain Heredia
Jan 26, 2016 -

Napleton Mazda of Naperville responded

Thank you for writing this great review about Efrain and congrats on your new car!

January 19, 2016

Very thorough and easy to work with. I purchased a Mazda CX-5 Grand Touring with Brad. This is the best experience I have had car shopping! He is so thorough and made sure my husband and More

by newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite , Robert Orwat
Jan 19, 2016 -

Napleton Mazda of Naperville responded

Thank you for this awesome review! So glad to hear that Brad helped you to find everything you need and made your experience a great one. Feel free to call us or come by anytime! Thank you again.

January 17, 2016

Just ok. The salesman named Ephraim was very nice. We felt that the finance person, Bob was.upset with us because we didn't buy his extended warranties. We hav More

by JessicaFrontier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Efrain Heredia, Robert Orwat
Jan 19, 2016 -

Napleton Mazda of Naperville responded

Jessica, I am very sorry to hear about your experience, however, thank you for bringing this to my attention. I would like to invite you back so we may re-clean your van. Also feel free to to call me at anytime should you wish to discuss further. Sincerely, Anthony Storino

January 08, 2016

Great service and excellent price! Brad gave me a great price on my Mazda 3. No pressure. No up sell. No hidden fees or deceptive quotes. When he says that he wants what's right for y More

by RTMZoomZoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite
Jan 11, 2016 -

Napleton Mazda of Naperville responded

Wow, thank you for the great review! We're glad to hear that Brad was a huge help in your Mazda3 purchase. Thank you for the kind words and feel free to come by anytime!

January 05, 2016

Outstanding experience, great people to work with I recently purchased a Mazda CX-5 Touring with Continental Mazda. I began looking for a new car in July 2015 and shopped around at a few different dea More

by Mazdagrl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite
Jan 06, 2016 -

Napleton Mazda of Naperville responded

Thank you for this great review about Brad and our team here at Continental Mazda. It is nice to hear that we have earned your loyalty. Enjoy your new CX-5!

December 28, 2015

Wouldn't have gone anywhere else!! My first car was a Mazda GLC back in 1981. When I was thinking of a new car back in 2012, I was sitting at a red light in my town and saw a white Maz More

by KimK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Waite
Dec 29, 2015 -

Napleton Mazda of Naperville responded

Kim, thank you for writing this amazing review about Brad and our team. And thank you for your business...again! We are pleased to hear that you were so happy with your experience that you visited our service department and our sales department for a second time. Enjoy your new CX-3!

December 14, 2015

Great, easy buying experience I liked dealing with Jeremy who sold me the car, as well as Bob in Finance. All good people, and not a pressure kind of sell, sell, sell experience. More

by Chitown CX5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Storino, Robert Orwat
Dec 15, 2015 -

Napleton Mazda of Naperville responded

Congrats on your new car & thank you for this great review!

December 08, 2015

Satisfied customer since i purchased my 2013 Mazda3. Brad took me before my appointment, explained things to me. He and I had been talking and emailing each other so i was pretty much sold and knew what More

by Ginny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad and Josh, Brad Waite
Dec 10, 2015 -

Napleton Mazda of Naperville responded

Ginny, thank you for this amazing review! We're so glad to hear that Brad and Josh helped you find everything you were looking for. Come by anytime! Enjoy your new CX-5 and Happy Holidays to you!

December 08, 2015

Glad I came here! Working with Jeremy and Bob was great! This was my first time buying a car on my own and they both made it a wonderful experience. Both were friendly More

by 10dozenroses
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Storino, Robert Orwat
Dec 11, 2015 -

Napleton Mazda of Naperville responded

Thank you for this great review. We are happy to hear that Jeremy and Bob made your visit a stress-free one! Enjoy your new Mazda6!

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