Napleton Mazda of Naperville
Naperville, IL
Filter Reviews by Keyword
By Type
Showing 410 reviews
Mixed Review......could have been better or worse Beautiful building, sales rep was friendly and helpful. Never spoke to a sales manager the entire evening. We bought a used Nissan Pathfinder on Beautiful building, sales rep was friendly and helpful. Never spoke to a sales manager the entire evening. We bought a used Nissan Pathfinder on 9/2, late in the evening on a Friday. Car was in great shape, except for 2 minor issues that they said they would fix. I had to bring the car back (90 minutes each way from my house) which isn't a big deal, but they didn't fix the cosmetic issue properly and want me to bring it back down to them again, won't work with a shop near me. Their vendor already screwed it up once, didn't want to do that again. I thought it's a bit odd that they won't even give you a full tank of gas with the purchase. I was told "it's a used car, full tanks are only for new cars." Very odd. Never seen that before. So here I was leaving the dealership after 11pm at with 1/8 of a tank of gas. Overall I like the place, and would give them another shot if I was in the market for a car. More
Purchased a 2016.5 CX-5 We went to other mazda dealerships and they played many of the same old school car salesman games. This dealership was VERY different, they were very We went to other mazda dealerships and they played many of the same old school car salesman games. This dealership was VERY different, they were very fair on trade in value as well as beat the truecar.com listed price so if you are looking at a mazda save yourself the trouble and just go here!! More
Great experience working with the team at Continental Many thanks to Continental Mazda; Jeremy, Robert and the other members of the team. Had a very good car buying experience. Looking forward to future i Many thanks to Continental Mazda; Jeremy, Robert and the other members of the team. Had a very good car buying experience. Looking forward to future interactions. More
Reduced hassle and friendly people Energetic Jeremy was the consummate salesman, Mark gave me a fair price and friendly Bob worked his magic. What more really needs to be said? Energetic Jeremy was the consummate salesman, Mark gave me a fair price and friendly Bob worked his magic. What more really needs to be said? More
Excellent Sales and Service by Jeremy Storino at Continenal Jeremy was patient, thorough and very knowledgable. We appreciated being dealt with transparently and professionally. Thanks for the outstanding sales Jeremy was patient, thorough and very knowledgable. We appreciated being dealt with transparently and professionally. Thanks for the outstanding sales and service by Jeremy at Continental Mazda. More
Love driving a Mazda, Continental is a great dealership. No hassle. Great salesman and manager. Great customer service comes standard here. Fair trade in value (I was given Kelly Bluebook on my vehicle or ex No hassle. Great salesman and manager. Great customer service comes standard here. Fair trade in value (I was given Kelly Bluebook on my vehicle or extremely close to it). More
Great experience! Recently we went shopping for a 2016 Mazda CX9 around the suburbs and ended up purchasing our CX9 at Continental Mazda. Our sales person was Dan Euge Recently we went shopping for a 2016 Mazda CX9 around the suburbs and ended up purchasing our CX9 at Continental Mazda. Our sales person was Dan Eugea and we couldn't have asked for a better experience. Dan was very friendly, not pushy and very knowledgeable. Basically he was the reason we dealt with Continental Mazda. You won't go wrong with Dan or the dealership! More
Jeremy and Anthony are awesome! We went thru a broker to get this car and these guys made the whole process super easy! They're both very amiable and knowledgeable. We hate the car b We went thru a broker to get this car and these guys made the whole process super easy! They're both very amiable and knowledgeable. We hate the car buying process but this made it all a pleasure. We recommend! More
Best Car Buying Experience I've Ever Had I came in to Continental Mazda to look at the CX-5. My previous car was a Mazda3 and I'd been bringing the car there for service and have always been I came in to Continental Mazda to look at the CX-5. My previous car was a Mazda3 and I'd been bringing the car there for service and have always been impressed with the staff. I knew what model I was looking at, what packages I wanted, and he took me back and showed me at least three or four different cars that were exactly what I wanted in different colors. He was refreshingly very honest about colors, interiors, what he would and wouldn't recommend. We took the car for a test drive on Naperville's test track and then he walked me through the pricing. He went through the list of all their current discount incentives and pulled out each one that I qualified for, and was very patient with all my questions about how the pricing is structured. This was the least I've EVER felt pressured when buying a car. Bob in finance was wonderful and worked with me on making sure I was perfectly comfortable with the payments. Great experience, love the car, happy to give them more business in the future. More
Great service I arrived knowing which vehicle I wanted and Jeremy and the staff greeted us like family. The staff was very pleasant and attentive. They made me, my I arrived knowing which vehicle I wanted and Jeremy and the staff greeted us like family. The staff was very pleasant and attentive. They made me, my wife and especially my children feel right at home. Jeremy shared vehicle information with us openly and thoroughly. I'm overly satisfied with my experience thank you Continental Mazda of Naperville and Jeremy Storino :) A+++++ More