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Napleton Mazda of Naperville

Naperville, IL

4.4
410 Reviews

2363 Aurora Ave

Naperville, IL

60540

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Showing 410 reviews

October 09, 2024

I looked at many cars and did much research. , I ended up buying a Mazda CX 50 from napleton Mazda of Naperville. Gabby was the best sales person on the planet and the dealer treated me fair. I t More

by John. The landscaper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabby Storino
Oct 09, 2024 -

Napleton Mazda of Naperville responded

Thanks for your recent purchase and feedback. Congrats and thanks again. Napleton Mazda of Naperville

July 17, 2024

Easy to business with. No pushy/hokey/high pressure sales tactics. Our salesperson (Brian MacGee) was extremely knowledgeable, patient, helpful, and courteous throughout More

by Kpettingill
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Magee
Sep 14, 2024 -

Napleton Mazda of Naperville responded

Glad to hear. Thanks for your trust.

March 01, 2024

Beware of high dollar add-ons and junk fees. My sales process was kind of clunky..Did not buy. More

by John the Landscaper
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gabby Storino
Mar 01, 2024 -

Napleton Mazda of Naperville responded

Sorry to hear about your experience. Most customers see value in these products; however, this is why it's clearly listed on the addendum as "optional" We will gladly not sell them to you and just the sell the vehicle only if you like.

January 09, 2024

great experience buying my new CX-5. . Tom was very helpful and professional. Walked me through the new bells and whistles that new cars have now, since my last car purchase was in 201 More

by dominic fotino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pazdan
Jan 23, 2024 -

Napleton Mazda of Naperville responded

Thanks so much for your business. Anthony Storino General Manager

October 19, 2023

Jeff is the best in the business. He truly helps the consumer get the best value for their dollar. A nice personable human who handled our purchase. After being in the business for 29 More

by alscot308
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Walker
Oct 24, 2023 -

Napleton Mazda of Naperville responded

Thanks so much. Anthony Storino General Manager

May 26, 2023

My car buying experience with Brian at Napleton Mazda of Naperville was amazing, stress free, no underhanded sneaky stuff like you encounter with many other car dealerships and their employees. I am so gra More

by Gramos0307
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Magee
Jun 29, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for the feedback. We think Brian is great too! Thanks again. Anthony Storino General Manager

March 20, 2023

Smooth purchase experience with excellent follow up. Napleton Mazda is clearly focused providing a positive customer experience - both during the sales process and after. More

by William S
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Storino, Sean Pelkey, Brian Magee
Jun 29, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for your business. Anthony Storino General Manager

January 14, 2023

DEFINITELY WOULDN'T BUY A CAR FROM HERE! ! CROOKS!! They sold me a vehicle that they claimed they fixed the problem and didn't!! On the same day driving the vehicle home the check engine ligh More

by eddie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark Bimel , Dennis Tiffert, Sean Pelkey, Tom Pazdan
Jan 25, 2023 -

Napleton Mazda of Naperville responded

Apologies for your experience, please feel free to call and speak to our used car manager if you would like to discuss further. Napleton Mazda of Naperville

Jan 25, 2023 -

eddie responded

I just realized yesterday that you guys pulled a fast one on me. You guys added $2000 to the price if the Hummer!!! Its was online for $10,900+ and at signing you guys put it at $12,500+. My fault for not checking the numbers before signing the paperwork. THIS DEALERSHIP IS HORRIBLE AND F#*xxxxx CROOKS!! I hope and pray my attorney can get you people back for all this..I have a screenshot and Cars.com is sending what the vehicle was listed at!! I will not stop til all this is fixed!!! I will leave reviews on every website possible every month!! Reached out to NBC 5 Investigates!!! CROOKS

December 19, 2022

I purchased my new Mazda CX5 from this dealership. I had a wonderful experience there. This was my best car buying experience. I felt welcomed and felt completely at ease buying from this dealership. More

by AA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Pazdan
Jan 25, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for your feedback and business. Napleton Mazda of Naperville

November 09, 2022

Service department manager Dennis Tiffert is absolutely professional, knowledgeable and nice person. Outstanding customer service provides Jennifer Murray. More

by Hristo Atanassov
Recommend Dealer
Yes
Employees Worked With
Dennis Tiffert, Jennifer Murray, Amanda Hurtado
Jan 25, 2023 -

Napleton Mazda of Naperville responded

Thanks so much for your feedback and for being a loyal customer. Napleton Mazda of Naperville

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