
Napleton Mazda of Libertyville
Libertyville, IL
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Great customer service! I was shopping around on prices on the 2016 Mazda CX-5, so I decided on calling into this location and started talking to Ryan Kennedy. Not only did h I was shopping around on prices on the 2016 Mazda CX-5, so I decided on calling into this location and started talking to Ryan Kennedy. Not only did he answer all my questions, he made me feel like I was talking to someone I had known for years. If I were to recommend anywhere to go, I'd recommend this location. Such great customer service! More
Yay!!! After initial connect from their website Quinton called me to follow up. From that point on I was listened to and treated with respect. Quinton foun After initial connect from their website Quinton called me to follow up. From that point on I was listened to and treated with respect. Quinton found the perfect car for us and from there the entire team did all they could to help us get the car we wanted at the price we wanted. We left that night with a new CX-3 that we love. More
Great sales staff, great financing options I knew what car I wanted. I had been looking at the Mazda 6 for quite some time. I explored other Mazda dealers in the area but none had the inventory I knew what car I wanted. I had been looking at the Mazda 6 for quite some time. I explored other Mazda dealers in the area but none had the inventory that Napketon had. I went to Edmunds to get a quote on a 2016 Mazda 6, printed the price quote certificate and headed to Libertyville. The car I looked at online was available and was exactly as described on the website. Frankie was very helpful; no high-pressure sales tactics. He would have been happy to sell me the 2016, but I wanted to look at the 2017 models as long as I was there. Again, great selections in their inventory. And the price difference between the 3016 and 2017 models was negligible. Test drove a 2017 and loved it. Bought it that same day. The support I've received since purchasing the car had been fantastic. Very helpful in answering the most trivial questions. And I received what I think was a very generous offer on my trade, a 10-plus year old GM car with 100,000 mikes on it. A car with a less-than-spectacular Northstar engine. Because I drive cars until they're practically dying, I opted for the extended service contract. I'm hoping it will pay off, but I bought it because my experience with the GM car. I'm not a negotiator, but I think I did very well with choosing Napketon. More
Walk in customer Just started car shopping. Found Napleton Mazda. My salesperson, Lauren was friendly and very knowledgeable. I did not buy today. (Got cold feet) b Just started car shopping. Found Napleton Mazda. My salesperson, Lauren was friendly and very knowledgeable. I did not buy today. (Got cold feet) but I will be back and look fior Lauren to help me find my perfect car. Thank you Lauren for your time and help. More
Love my sales guy, Q. Napleton's staff (sales, serbice, support,) especially Quinton and Lauren, were very helpful and generous with their time. Everyone gave extra for me. Napleton's staff (sales, serbice, support,) especially Quinton and Lauren, were very helpful and generous with their time. Everyone gave extra for me. I recommend them wholeheartedly. BTW, Mazdas sre great cars too. More
Walk In Walked in at 8:30am, before store opening at 9:00am, was shown a vehicle, took a test drive, bought vehicle in an hour's time. Great salesman Adrian Walked in at 8:30am, before store opening at 9:00am, was shown a vehicle, took a test drive, bought vehicle in an hour's time. Great salesman Adrian. More
Felt like Family! Just walking in this dealership was quite a surprise. My husband told me to check out an SUV as our car was destroyed in a car accident. We owned a L Just walking in this dealership was quite a surprise. My husband told me to check out an SUV as our car was destroyed in a car accident. We owned a Lexus SUV for several years. I was curious about safety and really wanted a safe car. I was pleased that my salesman, Frankie, was able to explain in the fullest detail the car safety rating and features. My passengers are mostly my grandchildren and I did not realize the Mazda specializes in being a family car. For that I am very fortune and grateful that not only do I now own a top safety rated car, I also know that my babies and I are safe. Not to mention I can save on gas not having to pay for premium anymore. Thank you Frankie for putting me at ease and making me feel satisfied with our purchase. More
I was looking for a used car and found Libertyville Buick GMC through an online car site. I worked with Joe Giunta who was friendly, knowledgable and straight forward. I am from out of state and the car bu GMC through an online car site. I worked with Joe Giunta who was friendly, knowledgable and straight forward. I am from out of state and the car buying expereince could not have been easier. When I came into Chicago to visit family and friends I traded-in my vehicle for a car and couldn't be happier. Worth the drive to deal with the family friendly team at Libertyville Buick GMC. More
I had a very good experience with Libertyville GMC. Sales associate Joe Giunta and the whole team were knowledgable, helpful and pleasant to work with. They found me the vehicle I was looking for and had eve associate Joe Giunta and the whole team were knowledgable, helpful and pleasant to work with. They found me the vehicle I was looking for and had everything ready to go on a timely basis. I will not hesitate to purchase another vehicle from the dealership. More
Joe is very attentive and great to work with. We had a difficult situation trying to get out of a vehicle we were upside down in and into something larger for our growing family. In the end, we were able difficult situation trying to get out of a vehicle we were upside down in and into something larger for our growing family. In the end, we were able to drive off in a larger Buick Enclave, which is a great fit for our size family. Joe is very knowledgable and a pleasure to work with. Give him a chance to help you with your car needs. More