Napleton Mazda of Libertyville

Had a successful car buying experience. All staff that I came across where very professional from sales, management and finance. Kelsey did a great job, she has good customer service skills, All staff that I came across where very professional from sales, management and finance. Kelsey did a great job, she has good customer service skills, was professional, friendly and courteous. Overall, I would recommend, Napleton Mazda of Libertyville to anyone looking for a car, new or used. More

Great experience Thanks to Kelsey for her prompt and knowledgeable help! She had all the answers and gave us several options. We'll be back with our daughter during h Thanks to Kelsey for her prompt and knowledgeable help! She had all the answers and gave us several options. We'll be back with our daughter during her spring break! This survey only allows me to choose Buick or GMC, but we are considering Mazda More

Say anything to get you in the door :-( Sean O'keefe of internet sales lied or is un - knowledgeable about current rebates and financing Told me I would be able to get a 72 month loan on Sean O'keefe of internet sales lied or is un - knowledgeable about current rebates and financing Told me I would be able to get a 72 month loan on a 2018 Mazda 3 with the preferred package for $220 a month, I drove over 60 miles just to find out it would cost me about $310 a month, not even close. Sean don't lie just to get people in the door. More

The best car buying experience I had a wonderful time buying my car here. Very courteous, friendly and honest. In a half an hour I was done.Well worth it! I had a wonderful time buying my car here. Very courteous, friendly and honest. In a half an hour I was done.Well worth it! More

Great Dealership to Work With I had the pleasure of working with Ryan Kennedy. Ryan worked hard to accommodate my needs and my budget and kept researching ways to find a compromis I had the pleasure of working with Ryan Kennedy. Ryan worked hard to accommodate my needs and my budget and kept researching ways to find a compromise that would ultimately put me in the right car at the right price. I appreciated his easy-going, low-pressure style and the even-mannered way he presented his ideas. More

Great Dealership! I bought a car last weekend from this dealership and I had a great experience with the salesman Frankie. He was very helpful and answered all of my qu I bought a car last weekend from this dealership and I had a great experience with the salesman Frankie. He was very helpful and answered all of my questions without hesitation. The manager Jayson was extremely helpful. (And quite funny) I was very satisfied with my purchase and I highly recommend this dealership. More

Experience Counts I came to Napleton weighing between a Honda and a Mazda, cars and prices very similar. What put it over was the enthusiasm and extensive knowledge and I came to Napleton weighing between a Honda and a Mazda, cars and prices very similar. What put it over was the enthusiasm and extensive knowledge and experience of FrAnki Takaki. He is not only a driving enthusiast (loves the track!) but knows the engine and design inside and out. The follow up help and advice I received after purchase shored up my first positive experiences, both very friendly and informed. I'd highly recommend them to anyone! More

Great customer service! I was shopping around on prices on the 2016 Mazda CX-5, so I decided on calling into this location and started talking to Ryan Kennedy. Not only did h I was shopping around on prices on the 2016 Mazda CX-5, so I decided on calling into this location and started talking to Ryan Kennedy. Not only did he answer all my questions, he made me feel like I was talking to someone I had known for years. If I were to recommend anywhere to go, I'd recommend this location. Such great customer service! More

Yay!!! After initial connect from their website Quinton called me to follow up. From that point on I was listened to and treated with respect. Quinton foun After initial connect from their website Quinton called me to follow up. From that point on I was listened to and treated with respect. Quinton found the perfect car for us and from there the entire team did all they could to help us get the car we wanted at the price we wanted. We left that night with a new CX-3 that we love. More

Great sales staff, great financing options I knew what car I wanted. I had been looking at the Mazda 6 for quite some time. I explored other Mazda dealers in the area but none had the inventory I knew what car I wanted. I had been looking at the Mazda 6 for quite some time. I explored other Mazda dealers in the area but none had the inventory that Napketon had. I went to Edmunds to get a quote on a 2016 Mazda 6, printed the price quote certificate and headed to Libertyville. The car I looked at online was available and was exactly as described on the website. Frankie was very helpful; no high-pressure sales tactics. He would have been happy to sell me the 2016, but I wanted to look at the 2017 models as long as I was there. Again, great selections in their inventory. And the price difference between the 3016 and 2017 models was negligible. Test drove a 2017 and loved it. Bought it that same day. The support I've received since purchasing the car had been fantastic. Very helpful in answering the most trivial questions. And I received what I think was a very generous offer on my trade, a 10-plus year old GM car with 100,000 mikes on it. A car with a less-than-spectacular Northstar engine. Because I drive cars until they're practically dying, I opted for the extended service contract. I'm hoping it will pay off, but I bought it because my experience with the GM car. I'm not a negotiator, but I think I did very well with choosing Napketon. More