Napleton Mazda of Libertyville
Libertyville, IL
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Chris Behlke did everything he could to get the vehicle I was looking for. This meant looking to a different dealership in Michigan and working with them. Although there were many challenges posed with this was looking for. This meant looking to a different dealership in Michigan and working with them. Although there were many challenges posed with this partnership, Chris kept me informed and was tenacious in completing the sale. I was willing to drive approximately 90 miles to this dealership in Libertyvill, Illinois, in order to get the lower price that Chris had quoted. While I was hoping for a better trade-in price for my car, I was satisfied with the personal service I got. More
I was in the market to buy a new car for my wife. We bought our Denali from Libertyville GMC in 2008 and had a great experience and I went back based on that experience. I let them know that I wanted t bought our Denali from Libertyville GMC in 2008 and had a great experience and I went back based on that experience. I let them know that I wanted to surprise my wife with an early Christmas present. Dan and Chris were very professional and did not give you the typical sales pressure. we negotiated a good price and they even put a bow on the car when I brought my wife in. They are a very professional group and my wife and I have recommended them to friends - Our closest friend bought their Denali there based on our recommendation. A great buying experience. More
Nick Kretsch was helpful, responsive, gave me information that I requested, followed up on open questions. The people in the dealership were friendly and helpful. The car that I bought was more car than I ex that I requested, followed up on open questions. The people in the dealership were friendly and helpful. The car that I bought was more car than I expected. Nick is an excellant salesperson, I would recommend him and the dealership to anyone. The entire transaction went off without a hitch. I would go back for another when the time comes for another car. Thank you, Thomas Mula More
Chris B was great to work with. Drove 1 1/2 hours to look at used auto they had on the internet---auto was just as Chris described it--good price for a good used auto. Would not hesitate to buy from them aga at used auto they had on the internet---auto was just as Chris described it--good price for a good used auto. Would not hesitate to buy from them again in the future. More
Both Peter and Sam were extremely informative and Peter keep me up to date via E Mails while I was using the internet to check our auto features. When it came to trade in time I was given pricing that exce keep me up to date via E Mails while I was using the internet to check our auto features. When it came to trade in time I was given pricing that exceeded my expectations. Sam gave us a test drive in the exact vehicle we wanted and explained how each feature worked. Peter's persistance kept me interested ans Sam's Professional and Personal ethic kept us from going to another dealer to shop for a car. More
A+ for everything. Was there 3 hours from test drive to driving home. Not pushy and a great deal. Saleman and finance were great. Thanks. Would go back anytime. Give them a chance. Best dealer I've be driving home. Not pushy and a great deal. Saleman and finance were great. Thanks. Would go back anytime. Give them a chance. Best dealer I've been in and I've bought about 20 cars so far More
Libertyville Buick/GMC is by far the most PLEASANT dealership experiences my husband and I have ever had in our lives!!! I contacted them on a Monday morning via the internet just to price out 2011 G dealership experiences my husband and I have ever had in our lives!!! I contacted them on a Monday morning via the internet just to price out 2011 GMC trucks for my husband. We weren't looking to buy right away. Chris Behlke immediately responded to my internet request and spent a good deal of time trying to locate the vehicle my husband wanted. I had also reached out to a few other dealers in the area and none were as helpful or responsive as Chris. Wednesday evening my husband and I went into see Chris at the dealership. We were so impressed with the friendly, family owned business and were especially appreciative that they didn't pull any high pressure sales tactics on us or add-ons that we didn't ask for. We got our quote in writing....thought about it....realized they offered the BEST price up front (no haggling necessary), and drove off the lot Friday evening with our new truck. My husband realized a few days ago that he wanted undercoating/rustproofing. We called Chris, who set that up at their Service location. We drop off the vehicle tonight, take home a loaner car and then pick up the finished truck the next morning!!! AWESOME experience. I highly recommend Libertyville Buick GMC. More
Worst car buying expierence ever. NEVER SHOP HERE, strong arm tactics 101. Sales manager complains about his job and money he makes. They tell you that $1000 will hold a car, it doesn't they tnye tell you it arm tactics 101. Sales manager complains about his job and money he makes. They tell you that $1000 will hold a car, it doesn't they tnye tell you it will hold a price, it doesn't. Liars and cheats we just bailed out the auto industry. They shouldnt be treating the consumer like this. I have notified the BBB and GMC about the way I was treated. I can't and dont trust them to bring my car back for service. It maybe family owned but they dont treat you like family. More
They are not thw pushy salesman we are all used to as they waited patiently for 3 months until I tried to make a decision about buying a new Regal. they waited patiently for 3 months until I tried to make a decision about buying a new Regal. More
I'm a local business owner. I had NO time to look for a vehicle and needed to sell mine in order to buy another one. Sam, Chris and the rest of the group did more for me in an hour than I could have asked vehicle and needed to sell mine in order to buy another one. Sam, Chris and the rest of the group did more for me in an hour than I could have asked from my own family members. Not only did they take my vehicle from me at the price I was asking but they traded me for the most BEAUTIFUL car I have ever owned. They didn't really have anything to gain from this deal and I can truly say I feel like I won the lottery. I'll be buying my cars here from now on! Thank you everyone at Libertyville Buick GMC! The Fishman Family More