Napleton Mazda of Libertyville

Put down $1000 deposit on a vehicle, drove for 4 hours to pick it up only to find out they sold it to someone else and that it is 'first come first serve, sorry'. They were rude, the dealership was dirty, an pick it up only to find out they sold it to someone else and that it is 'first come first serve, sorry'. They were rude, the dealership was dirty, and then they offered us a similar vehicle for $2000 and acted like they were doing us favor. Filed a complaint with Buick an the BBB. Buyer beware. More

Joe was a pleasure. He made the experience enjoyable. We expected this to not a so fun endeavor but we were pleasantly surprised. Joe was very knowledgeable and personable. He made us comfortable, worked wi expected this to not a so fun endeavor but we were pleasantly surprised. Joe was very knowledgeable and personable. He made us comfortable, worked with us and made the deal happen. Thanks again Joe. John and Tracey. More

I had a great experience with Libertyville Buick/GMC. I had a great experience with Libertyville Buick/GMC. This was my first time buying from them. From buying the car to financing it was quick and easy I had a great experience with Libertyville Buick/GMC. This was my first time buying from them. From buying the car to financing it was quick and easy. I was expecting a long hard day of fighting back and forth. It was anything but that. Thank you guys! More

This is one of the best expiriences I have ever had buying a car. The team at Libertyville Buick GMC really made me feel comfortable and went out of thier way to ensure I was satisfied. Joseph Giunta buying a car. The team at Libertyville Buick GMC really made me feel comfortable and went out of thier way to ensure I was satisfied. Joseph Giunta was my salesman and he was very professional and helpful. He has given me several follow up courtesy calls to make sure everything is going well with the car and to make sure I am still happy with my decision, which I am. I will definately be going back to Libertyville Buick GMC for my next car. More

My husband and I bundled up our 9 month old daughter on a Saturday morning 1 month ago to head to Libertyville to check out a used GMC Terrain that we had spotted on AutoTrader. We had made an appointment w Saturday morning 1 month ago to head to Libertyville to check out a used GMC Terrain that we had spotted on AutoTrader. We had made an appointment with Joe Giunta. We were his first appointment, and he greeted us with a good morning and he thanked us for being on time. When he saw our daughter he hurried us inside and sent someone to warm up the Terrain. He took us on a nice long test drive allowing my husband and I both to drive and check out all the features. We loved the Terrain! Now we had to decide whether or not it was the right car for us... and it was. Now what happened between us deciding to purchase the Terrain and waiting to see the loan officer was a very long wait but it is also the reason that I WOULD RECOMMEND JOE GIUNTA to anyone and everyone!!! I needed to nurse my hungry daughter so Joe set me up in a private room. He went around and closed all of the blinds for me and made sure the room would work. Then after my daughter had a full belly it was nearing lunch time and my husband and I were hungry too. On Saturdays the dealership buys lunch for its employees, so Joe went back to the break room and came back with a plate full of pizza and soda. My husband and I were very grateful. He also brought a coloring book and crayons to us for our daughter. By the end of our time at the dealership we were joking around about how we were now going to call Joe Giunta 'Uncle Joe'. He is most definitely a family man with a huge heart. Go visit Uncle Joe if you are shopping around for a car and would like a great experience at a dealership. Also... we love our Terrain. It is a perfect family car... remote start, backup camera, 5 star crash test rating, good gas mileage, smooth ride... need I go on. Thanks again Joe!!! More

I will be the first person to tell you that due to previous car buying experiences I was not looking forward to stepping onto a dealership lot ever again. However, I really needed a more reliable veh previous car buying experiences I was not looking forward to stepping onto a dealership lot ever again. However, I really needed a more reliable vehicle other than my rear-wheel sports car to maneuver the Midwest winters. I located a vehicle on cargurus.com and stopped by the dealership to check it out. I was greeted almost immediately on the lot by a smiling Joe Giunta despite the rainy weather outside. He answered all my questions and I felt no pressure to purchase any vehicle on the spot. I initially purchased a loaded 2008 Honda CR-V with navigation which was a very reliable vehicle and great to drive. When I brought the vehicle in less than 2 weeks later for a windshield replacement, I was provided a 2011 Buick Regal Turbo to drive and absolutely fell in love with it. So much so, that I decided to purchase a similar used/certified vehicle that they had on the lot. Joe helped me negotiate the deal for the vehicle I wanted with no problems and I ended up driving off the lot more than happy with my new car. It was a pleasure dealing with Joe, Nick, Matt Larson and the service team at Libertyville GMC Buick. I would definitely recommend this dealership to others. Thanks guys for a good car buying experience! More

Joe worked with me to achieve the right vehicle at a competitive price and delivered at the time agreed. I highky recommend Joe and Libertyville Buick to anyone interested in a new or used vehicle, as competitive price and delivered at the time agreed. I highky recommend Joe and Libertyville Buick to anyone interested in a new or used vehicle, as I would purchase from them again. More

Jake Silverman, the sales person i worked with, was very polite. He was also not pushy like you would expect sales people to be. the finance department also worked very hard to get us the best deal possible polite. He was also not pushy like you would expect sales people to be. the finance department also worked very hard to get us the best deal possible. Great group overall! More

Great deal on my new van! The price was the best around. The staff was friendly and helpful and the deal was done in one night! The staff was friendly and helpful and the deal was done in one night! More

Chris did a great job and was super helpful in buying the car. He is extremely knowledgeable about all of the car's features and did a great job explaining them to us. We really appreciated his service. car. He is extremely knowledgeable about all of the car's features and did a great job explaining them to us. We really appreciated his service. More