Napleton Loren Hyundai

2.5 hours for an oil change starting at 8:30 with an appointment. Never updated or checked on. It's covid but honor you appointment times. appointment. Never updated or checked on. It's covid but honor you appointment times. More

Everyone was friendly and helpful. Made the transition to a new vehicle pretty easy. They also gave us a decent trade value for our car. a new vehicle pretty easy. They also gave us a decent trade value for our car. More

This is the 3rd car we’ve purchased from Napleton’s . Also we’ve had the same great salesman radek koziol thanks again to a great staff Also we’ve had the same great salesman radek koziol thanks again to a great staff More

Outstanding customer service. The staff was so knowledgeable and willing to go the extra steps to ensure I got everything I wanted. Highly recommend this dealership. knowledgeable and willing to go the extra steps to ensure I got everything I wanted. Highly recommend this dealership. More

The stuff appears very friendly and knowledgeable, but not having a trace of honesty, decency or integrity when it gets to the pricing issues, even though I had a pre-negotiated TrueCar price. Sales Consu not having a trace of honesty, decency or integrity when it gets to the pricing issues, even though I had a pre-negotiated TrueCar price. Sales Consultant Marc Gibrick spent long time convincing me to pay extra $1,500 for options already included in the price. When he failed, he brought in Sales Manager Dan Meegan, who chose a different tactics. He acknowledged the pre-negotiated price, but started adding non-existent "government fees." Since all fees and taxes must be correctly disclosed in the bill of sales, Dan substituted the agreed upon price by a significantly higher price there, offering straight to my face bogus explanations insulting my intelligence. Tom, who is a finance guy, did not initiate any lies, but eagerly corroborated whatever nonsense Dan was feeding me. More

Radek Koziol is great to work with and we highly recommend him. We waited several weeks for the particular vehicle that we wanted and did not go to any other dealership because of how professional recommend him. We waited several weeks for the particular vehicle that we wanted and did not go to any other dealership because of how professional and honest that he was. More

Jim Sudol was a super nice, professional, knowledgable salesman. He made me feel relax and was extremely helpful. He knows his cars. Dan Meegan was nice and a cutie. Very helpful as well. Love this place. salesman. He made me feel relax and was extremely helpful. He knows his cars. Dan Meegan was nice and a cutie. Very helpful as well. Love this place. Thank you again. I drove out of there with a big smile from ear to ear. I'll be back in a few years to upgrade my vehicle. More

The is the second Santa Fe that we leased from this dealership. They found the exact vehicle we wanted. We were treated professionally and we were thrilled with the level of service. Our salesman, Rade dealership. They found the exact vehicle we wanted. We were treated professionally and we were thrilled with the level of service. Our salesman, Radek Koziol was terrific. He was attentive and his knowledge of the car before we drove off was an experience that we never had with other salesmen at other dealerships. He knew the ins and outs of the new Santa Fe and was a terrific and patient teacher while going over the new car. He is a credit to Napleton Loren Hyundai. I would not hesitate to recommend Radek and Napleton to anybody. And a special thanks to GM David Choi, who made sure we were pleased and who oversees a great operation. More

I am extremely happy with purchasing from Napleton Hyundai! 2020 has been a horrible year and the staff really treated me above and beyond what I was expecting, and made the buying process a lot easie Hyundai! 2020 has been a horrible year and the staff really treated me above and beyond what I was expecting, and made the buying process a lot easier. If you go ask for Marc Gibrick More

When we came in to purchase a specific car we appreciated the fact that the salesperson, Elias Daniel, was upfront with us about a recall on the car. He offered us several options to address the issue. Thr the fact that the salesperson, Elias Daniel, was upfront with us about a recall on the car. He offered us several options to address the issue. Throughout the sales process Elias was consistently proactive in anticipating our needs. An excellent experience overall. More