Napleton Loren Hyundai
Glenview, IL
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Elizabeth, and Sales manager, started out nice, trying to be helpful. But after a few mins of 15-25, mins waiting for help even after an appointment made and confirmed, my family and I were still waiting for be helpful. But after a few mins of 15-25, mins waiting for help even after an appointment made and confirmed, my family and I were still waiting for help. Then, the price gouging, add ons started with the bill of sales adding $9,000+ in packing the contract with add ons. I was shocked and felt discriminated, and thought as a fool. I was ready to purchase, had my check book, any documents I may need just in case. I ended up buying a Toyota Highlander, Limited Platinum from a competitor. Buyer beware of this dealership tactics, and unprofessionally demeanor. More
Mark Gibrik, David Choi, Dan Meegan, and Tom Lejman made the buying experience a pleasure. The showroom was clean and bright, and we felt that every precaution was taken to keep everyone Covid safe. We got the buying experience a pleasure. The showroom was clean and bright, and we felt that every precaution was taken to keep everyone Covid safe. We got the auto we wanted at a price that beat every other dealership we went to. We highly recommend Naplelton Hyundai! More
Radek was awesome. He went above and beyond. Could not ask for more. His knowledge of the car was impressive and he went out of his way to teach us everything. Simply the best. ask for more. His knowledge of the car was impressive and he went out of his way to teach us everything. Simply the best. More
Overall it was a good experience. I traded in my car and purchased a 2020 Hyundai Santa Fe limited. Got fair price for my trade in and customer service was great. purchased a 2020 Hyundai Santa Fe limited. Got fair price for my trade in and customer service was great. More
Ryan Lu was outstanding, he was genuine and personable. Everything was done efficiently & enjoyable. And i will recommend this dealership to family &;close freinds. I give Napleton Hyundai Genesis fi Everything was done efficiently & enjoyable. And i will recommend this dealership to family &;close freinds. I give Napleton Hyundai Genesis five stars across the board. More
Radek Koziol, a sales representative at Napelton Hyundai in Glenview, is wonderful. He is friendly, professional, knowledgeable, and provided us with great service. We are very happy with our experience. Go in Glenview, is wonderful. He is friendly, professional, knowledgeable, and provided us with great service. We are very happy with our experience. Going to dealerships and buying or leasing cars can be very stressful, but he made the experience smooth and stress-free. He helped us find our dream family car. We highly recommend working with Radek! More
Great service excellent experience. I love my new car. A plus. They took the time to listen to our concerns. Highly recommend Great. thanks Jim Sudol. plus. They took the time to listen to our concerns. Highly recommend Great. thanks Jim Sudol. More
We had a great price and purchase experience at Napleton Hyundai in Glenview. Due to Covid, David Choi allowed us to test drive the car without sales person and Elizabeth Strange took us through all of the Hyundai in Glenview. Due to Covid, David Choi allowed us to test drive the car without sales person and Elizabeth Strange took us through all of the features of the car before we started. We got the model, color and options we wanted and it was a quick and pleasant experience. Thank you, Napleton! More
We were very pleased with Marc’s customer service. He was very thorough and answered all of our questions through the entire process of purchasing the Genesis GV80. We are very happy that we bought our new c very thorough and answered all of our questions through the entire process of purchasing the Genesis GV80. We are very happy that we bought our new car from this dealership. Great team, great service. More
Overall excellent purchasing experience with one small hitch. Jim Sudol was no pressure salesman. Patient and answered lots of questions. Good demo of all car details. Finance guy did not pressure me hitch. Jim Sudol was no pressure salesman. Patient and answered lots of questions. Good demo of all car details. Finance guy did not pressure me on extended warranties which was greatly appreciated. Only glitch was that I was promised Weather Tech floor mats. I even called the week before purchase to make sure they were available (I would have purchased on my own if there was any concern about availability). Jim assured me they had them. On purchase day, no floor mats (delayed delivery due to holiday was explanation given). If it weren't for this issue, I would have given 5 stars. More