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Napleton Loren Hyundai
Glenview, IL
624 Reviews
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Showing 624 reviews
April 23, 2018
Fantastic service! I was looking for a specific car online and Dan Meegan contacted me with the exact car I wanted. It was a great price. The service he and sales woman I was looking for a specific car online and Dan Meegan contacted me with the exact car I wanted. It was a great price. The service he and sales woman Dorota Mol gave was exceptional. They went above and beyond to help me. Very honest, and friendly. I highly recommend this dealership! More
by pelletier,cindy57
Employees Worked With
Dorota Mol, Dan Meegan
April 16, 2018
Amazing relief I wasn’t expecting to get such wonderful results. I was stuck in a bad situation with a car previously bought in difficult circumstances. Tom and Dan I wasn’t expecting to get such wonderful results. I was stuck in a bad situation with a car previously bought in difficult circumstances. Tom and Dan were able to work out a deal for me that makes me feel like I can breathe. My monthly payment isn’t that much different than it was, but my car is definitely worth the price now. I feel safe in this new car and confident I made a good decision. More
by Mari789
Employees Worked With
Tom McHugh, Dan Meegan
April 11, 2018
Great Experience I visited the Dealership today. Was very impressed with honest and courteous sales people. Napleton just bought this place and I m sure it will get ev I visited the Dealership today. Was very impressed with honest and courteous sales people. Napleton just bought this place and I m sure it will get even better. I wish them good luck!! More
by Alexchicago
Employees Worked With
Dan Meegan
March 02, 2018
Great first new car experience Bought my first new car Wednesday from Loren Hyundai! Started my relationship with Lisa, via email. She was great, super responsive and friendly. Wor Bought my first new car Wednesday from Loren Hyundai! Started my relationship with Lisa, via email. She was great, super responsive and friendly. Worked out all details via email including financing. Went in to sign and was surprised that Lisa waited past her shift to meet me! Jeff, the salesman, was wonderful. Patient and knowledgeable! Mike was our finance guy and we were in and out of there in less than an hour. Don't get me wrong, will they try to sell you a warranty you may not need? Yes - but so so ALL dealers. They got me into a brand new car when I have challenging credit. I am forever grateful. Thanks, Loren Hyundai! More
by latinboni
Employees Worked With
Jeff Rezman, Lisa Archibald, Dan Meegan
March 01, 2018
A professional, friendly, knowledgeable staff. We visited the Loren dealership three times and each time found them to be courteous, helpful, and attentive. They were professional, answered all our We visited the Loren dealership three times and each time found them to be courteous, helpful, and attentive. They were professional, answered all our questions in a friendly non-aggressive manner. all the personnel; sales people, manager, finance mgr. went the extra mile to be sure we were satisfied. More
by Elodie
Employees Worked With
Jeff, Tom, Mike, Dan Meegan
January 29, 2018
Great Experience!! We bought our first car in almost 6+ years. The team at Loren Hyundai made it so pleasurable!! Tom Glaros, Dan Meegan and Lisa Archibald with the Em We bought our first car in almost 6+ years. The team at Loren Hyundai made it so pleasurable!! Tom Glaros, Dan Meegan and Lisa Archibald with the Email introduction were all fantastic. The team work was refreshing as everyone was trying to help us. Even at delivery, everyone was busy but Bob Archibald stepped in and helped us understand every element of our new car. I would recommend this dealership to anyone. Great job and Thank you!! More
by SantaFe1
Employees Worked With
Tom Glaros, Bob Archibald, Lisa Archibald, Dan Meegan
January 17, 2018
Dishonest, and horrible customer service! Went in for a recall on my car. They told me the battery had to replaced (which by the way had nothing to do with the recall), although they had alrea Went in for a recall on my car. They told me the battery had to replaced (which by the way had nothing to do with the recall), although they had already replaced it a year ago! Never heard of a battery lasting only 1 year. Anyway- I said I could not afford a new battery right now. They said it would be free because under warranty. I said: are you sure it will be completely free because I can’t afford any expenses right now? They said, absolutely yes. After waiting an additional hour in the waiting room for them to replace the battery, they come tell me that it will be $30. Are you kidding? You assured me it was free? Their answer: we made a mistake. Asked if they could take off the $30 charge because it was their mistake, they said absolutely not! Talked to the manager and he said he would not do a thing for me, even though I waited 1 hour for nothing because of their misrepresentation!!! Never seen a place with such bad customer service!! There was no way I was going to pay the $30, so I asked them to put the old battery back in. Told them they had just lost a customer forever, and they could have not cared less. Apparently, this place does not care at all about its customers!! In addition to misrepresenting the cost of things! Avoid at all costs! More
by f1234
Employees Worked With
Don't know her name, but it was a woman. I also talked to the Service Manager.
January 04, 2018
Amazing experience! Bought my car yesterday. Everyone in this Dealership is amazing. The whole experience from Online perusing, prequalifying and to driving off with my b Bought my car yesterday. Everyone in this Dealership is amazing. The whole experience from Online perusing, prequalifying and to driving off with my brand new car. I had general idea of what I wanted in the end they got me more car for my money! More
by ElantraGirl2018
Employees Worked With
Mike Helfand Jeff Rezman , Lisa Archibald, Dan Meegan
January 03, 2018
Happy with the service I just got i new car yesterday, and I love it so much. Thank you Loren Dealership is working hard to get it for me. Great service. I just got i new car yesterday, and I love it so much. Thank you Loren Dealership is working hard to get it for me. Great service. More
by phoenix2510
Employees Worked With
Jeff Rezman, David Choi
January 01, 2018
Very poor service Do NOT buy an auto here. I did. Huge mistake. All they want is the sale. 15 months into it, I needed warranty service on a relatively simple matt Do NOT buy an auto here. I did. Huge mistake. All they want is the sale. 15 months into it, I needed warranty service on a relatively simple matter, but their service dept made an error and made me responsible for the cost. None if the managers would return an email or a call. Their service is horrible. They drop you like a rock once the initial sale is made. I love Hyundai, but this dealership is terrible. Sticking with the Hyundai brand, but won't go to this dealership ever again. More
by Dan
Employees Worked With
Dan
