Napleton Loren Hyundai

All of the employees were very kind & overall had great customer service. Kris Hilo helped me purchase a new car & was very sweet and helpful along the way, thanks! customer service. Kris Hilo helped me purchase a new car & was very sweet and helpful along the way, thanks! More

From the beginning of the purchase process, when I reached out via the internet and every question I had was answered by Yordan to the visit to the dealership and all the time spent with Marc during t reached out via the internet and every question I had was answered by Yordan to the visit to the dealership and all the time spent with Marc during the sale and his knowledge of the car to finally with Dan answering and working with price. Very happy with the process. More

Wonderful experience, very knowledgeable and patient! Will absolutely recommend! I had been back and forth between a few options and Ryan Lu was outstandingly patient, transparent and was able to answer Will absolutely recommend! I had been back and forth between a few options and Ryan Lu was outstandingly patient, transparent and was able to answer every single one of my questions. I will be sending him much more business! More

The GM has absolutely no ethics. I went with my niece to The GM has absolutely no ethics. I went with my niece to pick up her new car. When she went to pay for the car, she noticed the vin number on the re The GM has absolutely no ethics. I went with my niece to pick up her new car. When she went to pay for the car, she noticed the vin number on the registration did not match the one on her invoice. It turns out, they tried to give her a different vehicle, minus a few of the options they were charging on the invoice. The difference was over $600. Plus, when he found out he was caught, all of a sudden, the $500 first responders rebate was no longer available. Lastly, there were no floor mats, which they charged her $215, plus, the promised full tank of gas was not delivered. She had to wait for them to fuel up the vehicle. This GM, told us the mistake was because they were so busy. He must think we were stupid. Why do I say this, because he offered twice to refund the deposit. He also told us at least 3 times that he could sell the cars for more if he took it to auction. Basically, he was trying to sell the car she ordered for $3K to $4K more, as another manager commented he could sell the car tomorrow for that amount. The dealership GM, David Choi, has no ethics. He purposely lied, tried to scam my niece, then made up some stupid excuse when caught. I would tell any thinking of going to Napleton Hyundai in Glenview, IL to buy your Hyundai somewhere else. The leadership here have no ethics and are scammers. More

I had a great purchase experience. We visited many dealerships in order to test drive vehicles. Napleton was a great experience. I was able to get the model we wanted, in the color we wanted, at a fai dealerships in order to test drive vehicles. Napleton was a great experience. I was able to get the model we wanted, in the color we wanted, at a fair price. And these guys are AWESOME!!! Dacid and Radek were PHENOMENAL!!! These guys turned this into such a WONDERFUL and PLEASANT buying experience that I will be recommending them to ALL my friends and family for new vehicles from now on. More

I have had a wonderful experience with this dealership. I have had a wonderful experience with this dealership. People are so helpful, knowledgeable and honest. Jim Sudol has helped me to purchase my new I have had a wonderful experience with this dealership. People are so helpful, knowledgeable and honest. Jim Sudol has helped me to purchase my new Elantra 2021 and it’s really a great car and deal. Thanks Jim, your help is much appreciated. More

Radek was the man!!! he helped me with everything and answered every question, gave me an awesome deal on my trade in for my first new car! answered every question, gave me an awesome deal on my trade in for my first new car! More

I had a great experience! Appreciate the guidance and support of the staff. I am excited to be part of the Hyundai family. Thank you! support of the staff. I am excited to be part of the Hyundai family. Thank you! More

I Want to thank them as they made a difficult choice an easy one for me. They understood my situation and made me feel comfortable.. easy one for me. They understood my situation and made me feel comfortable.. More