Napleton Loren Hyundai
Glenview, IL
Filter Reviews by Keyword
By Type
Showing 624 reviews
friendly and efficient service Their website quoted a lower price for the 60K-mile service than was charged, but the service advisor gave the true price to me up front before they s Their website quoted a lower price for the 60K-mile service than was charged, but the service advisor gave the true price to me up front before they started the work. They also updated the gas mileage rebate (caused by Hyundai giving too high a gas mileage rating for the 2013 Elantra). More
Courteous, helpful and professional.l I called George the service manger to see if he could squeeze me in as I had an unexpected day off from work. He did and I was able to schedule a bat I called George the service manger to see if he could squeeze me in as I had an unexpected day off from work. He did and I was able to schedule a battery replacement and an oil change. The cable that locks my back seat in place broke and after they ascertained that was the problem - told me it was a big job and then couldn't do that day as I was squeezed into schedule as it was. I was fine with that. George told me to schedule bringing it in by appointment and temporarily fixed the problem so back seat was locked in until I could replace cable running through it. I keep bringing my 2010 Tucson to the dealer because I have always received good service there. They work with my schedule as much as possible. Thank you, George More
Always easy It is always easy to make an appointment and bring my car in for service. I would purchase a car, just for the service department. It is always easy to make an appointment and bring my car in for service. I would purchase a car, just for the service department. More
Friendly Helpful Service Thank you Wael for taking time with me and helping me with a great price and a great car, would recommend anyone looking to buy a car to check out thi Thank you Wael for taking time with me and helping me with a great price and a great car, would recommend anyone looking to buy a car to check out this place. Everyone was nice and no BS and straight to the point. Thanks ! More
very fast, no problems, everything explained well exceptional service, don't remember the person that took care of me, but very helpful and straight to the point . Reasonable price also . Done quickly exceptional service, don't remember the person that took care of me, but very helpful and straight to the point . Reasonable price also . Done quickly, and very organized More
First oil change experience Very good experience from making the appointment to the end result of oil change to include a car wash. No long wait! Very friendly service! Very good experience from making the appointment to the end result of oil change to include a car wash. No long wait! Very friendly service! More
It was a great visit we got a good deal on 2019 Santa Fe Adam is a great sells man, He helped me through giving me the right advise and get the right car! I recommend Adam for anyone who wants to get the car Adam is a great sells man, He helped me through giving me the right advise and get the right car! I recommend Adam for anyone who wants to get the car they like he’s great! More
Thank You! Wael was so nice when me and my friend walked into the dealership. He offered us beverages as he began our paper work. The entire process went by smoo Wael was so nice when me and my friend walked into the dealership. He offered us beverages as he began our paper work. The entire process went by smoothly. More
Great Service Service was the best I have found but, again, that's why I come to Loren/Napleton for service. Mike couldn't have been better or more focused on what Service was the best I have found but, again, that's why I come to Loren/Napleton for service. Mike couldn't have been better or more focused on what I needed and delivering the best product possible. More
First new car! This was my first time buying a brand new car. Everyone at the dealership was very knowledgeable and helpful in helping me make this decision. Radek This was my first time buying a brand new car. Everyone at the dealership was very knowledgeable and helpful in helping me make this decision. Radek and Dan answered all my questions and did a wonderful job making the car buying process clear and easy. I would pick this dealership again and again for my car buying needs! I have already recommended this dealership to many friends and family. Thank you all so very much! I love my Accent and am very grateful to have chosen Napleton Loren Hyundai!!! More