Napleton Loren Hyundai

GREAT My experience was fantastic. My service representative was wonderful to work with. The quality of the work was great. Quick service, and helpful in co My experience was fantastic. My service representative was wonderful to work with. The quality of the work was great. Quick service, and helpful in communicating with my local dealership as well. More

Great Service I really enjoy taking my car here. They always give great customer service. Our car runs smoothly and well. I recommend bringing your car here. I really enjoy taking my car here. They always give great customer service. Our car runs smoothly and well. I recommend bringing your car here. More

The Whole Process Turned out Great! I worked with Dan Meegan and LaQuita. They were both great! They spent time explaining everything and I love my new car!!! The service department is a I worked with Dan Meegan and LaQuita. They were both great! They spent time explaining everything and I love my new car!!! The service department is also wonderful. A man named Dan (not the Manager) was very helpful in switching my plates and in finding a solution an issue I had. I've stopped in periodically at the service area and whoever has been there to help me (the customer) have been very helpful and nice. Thank you! More

Dishonest and Unprofessional customer service Avoid Al Guidi at all costs. He is a very unprofessional and unknowledgeable salesman that will try to add additional "mandatory" costs to get over on Avoid Al Guidi at all costs. He is a very unprofessional and unknowledgeable salesman that will try to add additional "mandatory" costs to get over on you and will get extremely disrespectful if you do not agree to his terms. I was interested in a used car from this dealership and Al Guidi fought me every step of the way. He spent 30 minutes trying to upcharge me on an additional warranty when I already was upfront about wanting to purchase there most high ranking warranty already. Since I was pre-approved I ended up writing down a number and asked to speak to the GM. Once the GM and I began talking details Al would interrupt THE GM OF THE DEALERSHIP whenever we would make any step towards closing the deal as if he didn't want to sell me the car itself! Eventually I ended up leaving out of frustration and later closing out the deal with the GM on the condition that Al not be involved in the deal at all. I talked to the finance manager about his behavior and he agreed that his behavior was unacceptable. Overall not a good car buying experience More

Excellent expierience Service was very good. Service man, George was very, very helpful in explaining everything to me that needed to be done.I was pleased with the visit. Service was very good. Service man, George was very, very helpful in explaining everything to me that needed to be done.I was pleased with the visit. Very professional. More

Great experience Best Hyundai dealership I’ve ever been in. Everyone very professional. No pressure. Adam knew every detail about the Genesis we purchased. Worked out Best Hyundai dealership I’ve ever been in. Everyone very professional. No pressure. Adam knew every detail about the Genesis we purchased. Worked out a fair deal for all More

So Helpful Alright, so I made a mistake. I went to Honda, fell in love with a car there, left with a lesser version of the car I loved and ended up hating it. We Alright, so I made a mistake. I went to Honda, fell in love with a car there, left with a lesser version of the car I loved and ended up hating it. Well not hating it, but not loving it. I didn’t have that yipeee I just got a new car all on my own feeling. And I couldn’t stop thinking about the Hyundai Kona. Hyundai called me a few times, but I didn’t pick up because I was usually at work. Finally the salesman I worked with, Jordi Cruz, emailed me one day, which I responded letting him know I got a new car but I wasn’t happy. He emailed me back right away and said he could help me get into a Hyundai. I talked to my parents, and we went back on a Saturday to talk numbers. The payments were too high for me, because the new Honda I got factored into it. I was crushed. But my dad went back and talked with Dan Meegan a couple days later. Dan was super understanding of my situation and didn’t make me feel like an idiot for being stuck in the situation I was in. My dad called me to tell me I was getting the car. I know my parents had to help me out a lot, and I am forever grateful for that. I’m also grateful for those we worked with, because they helped to make the whole thing possible. Marc Gibrick was hilarious and showed me a good amount of the features on the car and Jordi finished showing me stuff before we left. They stayed past closing to help me out. I was so grateful. And I finally got that good feeling, the feeling that I made the right choice. They just made a customer for life. More

Great Service I arrived early for my appointment and was greeted and serviced promptly. The service work was completed in the promised time. The cost was as expec I arrived early for my appointment and was greeted and serviced promptly. The service work was completed in the promised time. The cost was as expected. More

A solid car dealership with professional sales staff They were kind, attentive, and worked very hard to get me a really great deal on a car. I would do business with them again. They were kind, attentive, and worked very hard to get me a really great deal on a car. I would do business with them again. More

Pleasant and fast Very helpful and up front about things. Great customer service. Good friendly atmosphere would recommend it to anyone. Very happy with the car. Not ov Very helpful and up front about things. Great customer service. Good friendly atmosphere would recommend it to anyone. Very happy with the car. Not overly pushy. More