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Napleton Lincoln Glenview
Glenview, IL
246 Reviews
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Showing 246 reviews
July 26, 2023
Napleton Lincoln's Sales staff was fantastic. Peter Radlowski, Master Certified Sales Consultant and Ira Schreiber, General Sales Manager were a pleasure to work with. Due to Manufacturing and Peter Radlowski, Master Certified Sales Consultant and Ira Schreiber, General Sales Manager were a pleasure to work with. Due to Manufacturing and Supply Chain Issues the vehicle took a long time to build but Peter and Ira did everything they could to keep us informed and make the waiting process palatable. Provided Lincoln continues to produce vehicles we want to purchase, Napleton will be our Dealer of choice. More
by 3rd Lincoln
Employees Worked With
Peter Radlowski, Ira Schreiber
April 18, 2023
I purchased my third new Lincoln from the Glenview Napleton dealership and can say with conviction that the team there has again far exceeded my expectations. Both Tim Bernard, Master Certified Sales Napleton dealership and can say with conviction that the team there has again far exceeded my expectations. Both Tim Bernard, Master Certified Sales Consultant, and Ira Schreiber General Sales Manager have again made the purchase process simple to navigate (without any games) and provided a very competitive deal that made the difference. They also have an excellent service department that has exceeded my expectations over the years. I highly recommend this dealership! More
by hdraz
Employees Worked With
Tim Bernard, Ira Schreiber
April 18, 2023
Purchasing a car can be very stressful. However Gerry and Ira all took care of me and made it simple and got me out in record time. No pressure sales tactics or back and forth games. Just However Gerry and Ira all took care of me and made it simple and got me out in record time. No pressure sales tactics or back and forth games. Just straight forward honest dialogue and very competitive price. More
by Marek C.
Employees Worked With
Gerry Zwolski, Ira Schreiber
March 26, 2023
Very good experience purchasing a new Nav. We of course had to order it, and Peter R and the entire team were helpful, courteous, and customer service-minded. Once the car was delivered, the We of course had to order it, and Peter R and the entire team were helpful, courteous, and customer service-minded. Once the car was delivered, the final purchase was easy and Peter helped is set up the bells and whistles on the car. Really good experience, would recommend. More
by cj
Employees Worked With
Peter Radlowski, Ira Schreiber
October 22, 2022
Being from out-of-state, I inquired about a used vehicle through a salesperson, Tim. I explained to Tim that I would be flying to his dealership and driving 1,000 miles home and if the vehicle was worthy of through a salesperson, Tim. I explained to Tim that I would be flying to his dealership and driving 1,000 miles home and if the vehicle was worthy of the trip. Tim assured me that the vehicle would make the trip with no problems and that the vehicle came with a 90 day warranty. I also asked Tim to take pictures of any vehicle damage and send them to me. Tim took several pictures but neglected to send all damaged areas. We flew to Illinois to pick up the vehicle and found gouges in the rear bumper, scratches on the trunk, and paint on the passenger side of the vehicle. Tim did have the shop attempt to buff out the paint. Once we got to the finance deaprtment the total was a little more than the signed buyers agreement but we were able to negotiate back to the agreed amount. During my drive home a warning indicator of low voltage illuminated on the dash. I was able to make it home and had a service department determine I needed a new battery. I contacted Tim to see if the $188 battery was under warranty or if he would reimburse me for the battery, just crickets. The vehicle I purchased was $21,000 therefore the battery should have been replaced. It has been over a month since I purchased the vehicle and I have not received my registration documents with my temporary registration now expired. I would not recommend this dealership. More
by stevenardello
Employees Worked With
Tim Bernard
October 04, 2022
The dealership addressed, responded and equitably solved a problem with ford motor credit they did not create. I felt like a valued return costumer and really appreciated the above and beyond effort display a problem with ford motor credit they did not create. I felt like a valued return costumer and really appreciated the above and beyond effort displayed by the finance department and our salesman to get our deal done !! More
by tstiede
Employees Worked With
Peter Radlowski, Ira Schreiber
August 15, 2022
If I could rate this dealership with less than one star I gladly would. After 2 weeks of negotiating a price and conversations about the condition of a 2014 Jeep Wrangler Sport my wife and I drove over 2 hou gladly would. After 2 weeks of negotiating a price and conversations about the condition of a 2014 Jeep Wrangler Sport my wife and I drove over 2 hours to purchase the vehicle with a check in hand and the vehicle already added to out insurance policy. We were told that that am/fm radio did not work and that there some small scuffs on the fender flares and we were fine with that. What we found was the roof gouged, a burn hole in the driver seat that had a plug and patch job done, a burn hole in the drivers floor mat that you could pass a softball through, the throttle body cover that should be on the engine tossed in the back cargo area, and every panel on the vehicle scratched. We decided to take it for a ride since we just drove 2 plus hours and 30 seconds into the test drive the check engine lite came on. The heat would not work ( known heater core issue in Jeeps) so we took it back. The manager Ira came out and chuckled. I would really like to know what was funny? A 2 hour plus ride there, 45 minutes there, and a 2 hour plus ride home all for nothing but a huge waste of time. When you ask for someone's honest opinion on a vehicles condition and it is as far from true as the vehicle I can only hope that other dealers are not as dishonest as this place. I would have thought that we would have received a phone call by now apologizing for this but that has yet to happen !!!!! More
by mattb
Employees Worked With
Tim Bernard, Mike Wilson, Ira ( General Manager )
August 02, 2022
It has been our pleasure to purchase a new car on two occasions from Napleton Lincoln. We were happy with our deal and I'm certain that we will enjoy driving our new Lincoln Aviator. occasions from Napleton Lincoln. We were happy with our deal and I'm certain that we will enjoy driving our new Lincoln Aviator. More
by sjmorton13
Employees Worked With
Matt Hasselquist, Bob Ashton
July 09, 2022
i have deleted my previous review due to a total misunderstanding that was published by car gurus the dealership remove the car because it did not pass their inspection and car gurus marked the car misunderstanding that was published by car gurus the dealership remove the car because it did not pass their inspection and car gurus marked the car as sold a total injustice by car gurus to this dealership. So I appreciate the fact that they don’t sell cars with problem and i am sorry for the previous review they are a to dealership More
by Laurenk21
Employees Worked With
Kirk Wolf, Matt Hasselquist, Ira Schreiber
June 23, 2022
Made the car buying process easy and fun. Ira, Gerry, and Cesar were a pleasure to work with. Quick responses, informative, and managed expectations. Ira, Gerry, and Cesar were a pleasure to work with. Quick responses, informative, and managed expectations. More
by keegan.c.obrien
Employees Worked With
Cesar, Gerry Zwolski, Ira Schreiber
