Napleton Lincoln Glenview
Glenview, IL
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QEveryone was professional and friendly We have purchased vehicle in the past, have experienced the same great service from our salesman Peter ,he answered all our questions and explained ou We have purchased vehicle in the past, have experienced the same great service from our salesman Peter ,he answered all our questions and explained our vehicle to us . Thank You More
New Car lease We have purchase Lincoln cars in the past. The reason we went back is because of the great service we always receive from Frank Catalano. Today's expe We have purchase Lincoln cars in the past. The reason we went back is because of the great service we always receive from Frank Catalano. Today's experience was first class all the way. The moment we arrived at the dealership we were met by Frank and the General Manager Nick.Everyone at the dealership was friendly and very out-going Nicholas the finance manager was great to deal with. . Thank you Peter for the red carpet treatment when going over the car with us. My wife is very happy with her new Lincoln Navigator. More
Best car buying experience EVER !!! This is the greatest car dealership. From the minute Tim picked me up, I experienced professionalism, class,and every member of their staff had a smi This is the greatest car dealership. From the minute Tim picked me up, I experienced professionalism, class,and every member of their staff had a smile on their face and always had a kind word. Every business could learn a few things from this dealership. I was very impressed. More
structured, predicable, smooth and fun I worked with Ferdi Turkmen who lead me through the process in a very low stress and comforting way. I had done my homework on-line ahead of time an I worked with Ferdi Turkmen who lead me through the process in a very low stress and comforting way. I had done my homework on-line ahead of time and had researched the Ford & Lincoln products as well as other American manufacturers products. `The rest of team were great support and came in and out of the process as they were needed. The product spoke for itself but the Napelton Lincoln team were very knowledgeable and helpful. I never felt pressured, but had fun buying my Lincoln! I used my Costco membership to make a straight forward deal, which I believe made it simple. Thank you Ferdi and team for a win in both our columns! More
Sales rep met with us immediately, as we walked in- Brian Magee spotted us walk in immediately and listened to our earlier experiences that we had that very day, with two other dealerships (closer to ou Brian Magee spotted us walk in immediately and listened to our earlier experiences that we had that very day, with two other dealerships (closer to our home), that did not go so well. From then on, he knew what we wanted and didn't want. He was totally honest about what they had in inventory, let us drive a version we hadn't already driven and we were ready to buy. No back and forth, back and forth....which was nice. More
Napleton Lincoln Service The service at Napleton Lincoln in Glenview is great! I was offered the choice of either having my car picked up at my home and given a loaner while m The service at Napleton Lincoln in Glenview is great! I was offered the choice of either having my car picked up at my home and given a loaner while my car was being serviced or dropping my car off and given a ride to wherever I needed to go. The service team is friendly and they were happy to review all of the functions on my Lincoln,since I needed refreshing on how everything worked. I've had cars that were supposed to be luxury vehicles before, but my new Continental puts them all to shame. This is the type of comfort I've always wanted! More
Best people, best deals We recently purchased our new car from Napleton Lincoln and couldn’t be happier with the whole process. Nick, Pete and the whole team at Lincoln were We recently purchased our new car from Napleton Lincoln and couldn’t be happier with the whole process. Nick, Pete and the whole team at Lincoln were beyond kind, knowledgeable and honest from the very start. There was no pressure to buy, but they were able to give us the best deal we have ever seen with a car purchase. We were so happy to give such great people our business. Highly recommend this dealership! More
Purchase of Extended Warranty What a great dealership! I have been a customer of Napelton since 2001. I currently own a 2012 MKS and the warranty was about to expire so it needed t What a great dealership! I have been a customer of Napelton since 2001. I currently own a 2012 MKS and the warranty was about to expire so it needed to be extended. I saw Nick Brotsch, Their Finance Manager and sat with him to purchase the extension.He was extremely thorough in explaining my options. No pressure just friendly conversation. I did buy a 3 year extension. I will continue to do business with them. i also have to mention their service department. Also 5 Stars. My regular service adviser is Bob Ashton. Bob is fantastic, Always greets me by name and never sells me something that I don't need or want.. . THANK YOU NAPELTON More
Best car buying experience ever I went in to look at a MKC and MKX. Tim Bernard took the time to show me the difference. Made it so easy to decide between the two. Then took the t I went in to look at a MKC and MKX. Tim Bernard took the time to show me the difference. Made it so easy to decide between the two. Then took the time to find the right options for me. He then located the car at another dealer in the color I wanted. It took a couple days for them to get it but it was perfect. When I went to pick it up he took the time to go over the features and explained them all he paired my phone. I would recommend Tim Bernard and Napleton Lincoln to anyone. More
2017 MKX black label purchase I just purchased a new black label MKX and was really happy with the customer service. Gerry Zwolsli and Nick Haag were courteous and helpful. I just purchased a new black label MKX and was really happy with the customer service. Gerry Zwolsli and Nick Haag were courteous and helpful. More