Napleton Lincoln Glenview

Had a certain MKX in mind and found it! Had a less than acceptable experience at another dealership before sending an internet query to Napleton. While the internet rep was not so knowledge Had a less than acceptable experience at another dealership before sending an internet query to Napleton. While the internet rep was not so knowledgeable, the sales manager and sales team reached out, assisted and came through with the MKX we wanted. Great overall experience; nothing like the painful time spent purchasing a new car in the past. Very happy with our choice! More

Excellent Buying Experience I was pleasantly surprised by our entire experience. It started with a timely response via email when I inquired about a used vehicle. Ferdi Turkman I was pleasantly surprised by our entire experience. It started with a timely response via email when I inquired about a used vehicle. Ferdi Turkman greeting us at the door and took us for a test drive. The performance of the Lincoln MKZ spoke for itself and we decided on the spot to purchase the 2017 Certified vehicle. Ferdi walked us through the financing application, our trade in value etc.. After reviewing the initial cost and the trade in value of our vehicle, my husband and I felt that they were very fair in their pricing. We then went to Nick who was also knowledgeable and professional and a pleasure to do business with. He wasn’t pushy but honest and upfront about the additional warranties and cost. We were very pleased with the extended warranties and pricing. In summary, this is a dealership that I would highly recommend for their excellent customer service, extensive knowledge of the Lincoln models and fair pricing. Very Satisfied! More

Great experience Great people great service look no further than maple tin Lincoln of glenview they helped me buying an affordable Lucy sedan the first I have ever own Great people great service look no further than maple tin Lincoln of glenview they helped me buying an affordable Lucy sedan the first I have ever owned More

Easy and simple purchase! After being at five other non-Lincoln dealerships, I stopped at Napleton Lincoln Glenview on a whim. Matt Hasselquist listened to what I was looking f After being at five other non-Lincoln dealerships, I stopped at Napleton Lincoln Glenview on a whim. Matt Hasselquist listened to what I was looking for and took me to a (used) MKC on the showroom floor. He explained all of the features. I test drove a similar model and before I left, I had a very fair price in hand without any pressure. Knowing that I would return on his day off, Matt introduced me to Tim Bernard. A day later, Tim had the showroom model ready to test drive within minutes of me calling him. The entire process of test driving, negotiating and purchasing could not have been easier! On the day of purchase, Nicholas Brotsch had the paperwork ready and explained everything thoroughly. Upon delivery of the vehicle, Matt sat with me and reviewed everything on the car making sure I understood all of the features. This was simply the EASIEST car purchase I have ever had! During this process, Matt must have heard me say many times over that I never thought I would buy a Lincoln since they are what my dad always drove. After having this vehicle for three months now, I'm so glad I walked into Napleton Lincoln Glenview and would easily be a repeat customer. Thanks Matt, Tim and Nick! More

Excellent service, very accommodating. I enjoyed working with this dealership! Bob in service, Tim in sales were great to work with! Bob went out of his way to help with my situation in Ser I enjoyed working with this dealership! Bob in service, Tim in sales were great to work with! Bob went out of his way to help with my situation in Service. The whole dealership did an excellent job! More

"Excellent Experience from Excellent Employees" This was our first experience purchasing from Napleton.. After more than 9 years active duty, living in a number of states, and being married 49 plus This was our first experience purchasing from Napleton.. After more than 9 years active duty, living in a number of states, and being married 49 plus years; we have dealt with many dealerships, both for ourselves and with family and friends. Napleton rates at the top! Their personnel are courteous, professional, and caring. They made the transition into our MKT both easy and comfortable. The entire process was flawless. We will highly recommend Napleton Lincoln. Stephen H More

Great & Easy First Experience at Napleton Lincoln I just completed the process of leasing my first vehicle at this dealership. I felt like I was given a fair deal on the car I traded in (they matched I just completed the process of leasing my first vehicle at this dealership. I felt like I was given a fair deal on the car I traded in (they matched the Carmax price) and the team I worked with did what they could to make the MKZ Premier model affordable for me to lease. The process was easy, clear, and I felt that both Matt and Nick were transparent about my lease and the various additional insurance options I could purchase. I had a great first experience and am very happy with my new car. More

Excellent New Car Experience My salesperson, Peter Radlowski, listened to what I wanted and delivered exactly what I was looking for. He and Tim did their best to make buying a ne My salesperson, Peter Radlowski, listened to what I wanted and delivered exactly what I was looking for. He and Tim did their best to make buying a new car as painless and streamlined as possible without sacrificing one bit of personalized customer service. More

Exceptional experience Our salesman Matt Hasselquist was a pleasure to work with and very informative . The finance guy Nick B ( sorry don't remember last name) gave us mult Our salesman Matt Hasselquist was a pleasure to work with and very informative . The finance guy Nick B ( sorry don't remember last name) gave us multiple options to best meet our needs without any pressure. First time I bought a car and didn't have any aggravation More