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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
December 30, 2019
Andy and Nick are awesome! My service and recall was done lighting fast. Very positive experience and will be back!! Great guys and very friendly lighting fast. Very positive experience and will be back!! Great guys and very friendly More
by tinacooper1972
December 28, 2019
Outstanding customer service! Outstanding service from being welcomed by Nick in service for a simple oil change and providing updates along the way. It was quick check in, service Outstanding service from being welcomed by Nick in service for a simple oil change and providing updates along the way. It was quick check in, service time, and checkout. Andrew was also engaging and helpful! The entire service team was just so inviting and kind. I also saw Ty, my sales advisor who sold me my current car and he recognized me, remembered my car, and engaged in conversation remembering details about our conversation during my sales experience that blew me away. Overall, amazing customer service! I also want to make note that Chris, in finance has been helping me for nearly a month with a tedious gap insurance claim and I can’t speak highly enough with how helpful he’s been. The staff at Napleton Kia of Fishers truly go above and beyond. More
by Sara Arnold
December 27, 2019
Nate did an excellent job with us in the purchase of our new Sportage with his professionalism, knowledge and customer service. Nate is an excellent salesman. We appreciated his patience and facilitation new Sportage with his professionalism, knowledge and customer service. Nate is an excellent salesman. We appreciated his patience and facilitation of the purchase. We will recommend him to friends. More
by BobKirsch
Employees Worked With
December 27, 2019
Nathan Allen at Kia Napleton We purchased a Kia Sportage SX from Nate today. He took the dread out of purchasing a car. He worked with us and listened to our wants in a vehicle We purchased a Kia Sportage SX from Nate today. He took the dread out of purchasing a car. He worked with us and listened to our wants in a vehicle and made the buying process stress free. He is an excellent salesman. We will definitely recommend him to others. Thank you, Nate and Kia Napleton! More
by ppk2dog
Employees Worked With
December 27, 2019
My wife and I had Mykal Price. He is a very good gentleman to work with. He listened to my concerns, and was able to make our experiencing with buying from Napelton Kia excellent! Highly recommend c gentleman to work with. He listened to my concerns, and was able to make our experiencing with buying from Napelton Kia excellent! Highly recommend coming here! Will definitely be back in the future! More
by First Mini Van
December 27, 2019
Nate is always friendly, professional and easy to work with! We’ve bought 3 KIA’s from him and would highly recommend him & the dealership! with! We’ve bought 3 KIA’s from him and would highly recommend him & the dealership! More
by Fentons4
Employees Worked With
December 24, 2019
Mykal helped make this process painless and kept things moving for the process. He also worked to help me find a deal that would help me keep within my budget. I greatly appreciate his time and effort. moving for the process. He also worked to help me find a deal that would help me keep within my budget. I greatly appreciate his time and effort. More
by stephdunfee
Employees Worked With
December 20, 2019
Mykal was amazing! He was honest and straightforward. We appreciate all his help. Thank you! We will recommend. thank you again, it was great! Thanks appreciate all his help. Thank you! We will recommend. thank you again, it was great! Thanks More
by kathleenspears11
Employees Worked With
December 16, 2019
Mykal Price is the absolute best salesman. From day one when I walked into the dealership he was very helpful and hardworking. My toddler was here with me while I was buying the SUV, Mykal helped to ente when I walked into the dealership he was very helpful and hardworking. My toddler was here with me while I was buying the SUV, Mykal helped to entertain him and keep him occupied along with my niece who is also a toddler.. I would definitely recommend him for any car buying needs as well as buy another car from him again. More
by Kandrab1975
December 16, 2019
Nate worked well with us knowing what we needed to make our deal. He was respectful each time we saw him. He listened to what we needed and worked around schedules to get it done. Experience overall went s our deal. He was respectful each time we saw him. He listened to what we needed and worked around schedules to get it done. Experience overall went smoothly More
by NBauer
Employees Worked With
