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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
January 28, 2020
Had a really great experience at Napleton Kia of Fishers. Rachid worked hard to get me the best deal without the pressure of a lot of other places. Really excited to dive off in my first Kia!! Rachid worked hard to get me the best deal without the pressure of a lot of other places. Really excited to dive off in my first Kia!! More
by Nfishel
January 28, 2020
Very quick and efficient! Got me exactly what I wanted! I would would definitely recommend Devin at Kia Napleton to a friend or family memeber! would would definitely recommend Devin at Kia Napleton to a friend or family memeber! More
by Snakesnook23
January 25, 2020
Nate made buying a car easy and valued my time as a customer. He went out of his way to find the exact car I wanted! customer. He went out of his way to find the exact car I wanted! More
by Rjkinley
January 25, 2020
Respectful, courteous and they work with you. Best service department I’ve ever worked with in my 68 years. Keep me on the road and promptly help me on the rare occasion my Soul has an issue. 10 sta service department I’ve ever worked with in my 68 years. Keep me on the road and promptly help me on the rare occasion my Soul has an issue. 10 stars if I could! More
by Birdwatcher
Employees Worked With
January 25, 2020
Ty Gregg was phenomenal! Ty made the process of buying a vehicle a smooth and easy process. I initially came to the dealership with a car in mind, when I found out the vehicle Ty made the process of buying a vehicle a smooth and easy process. I initially came to the dealership with a car in mind, when I found out the vehicle was no longer available Ty worked diligently to find me a car that was compatible and offered the same features I was looking for. At the end of the day Ty was respectful and advocated for me to capitalize on savings and deals that were available. Ty is also quite knowledgable about cars and maintenance as he was in service for many years. Top notch, and highly recommended. More
by rgriffith977
Employees Worked With
January 25, 2020
Rachid was incredible! He was so helpful answering all of our questions and showing us so many options. Hands down the best salesman I’ve worked with to buy a car. I will recommend him to everyone in the mar our questions and showing us so many options. Hands down the best salesman I’ve worked with to buy a car. I will recommend him to everyone in the market to buy to a car! More
by achez719
Employees Worked With
January 24, 2020
Nathan was friendly, knowledgeable, patient, and easy to work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! work with to purchase a used vehicle. I would definitely buy from him again! Thank you so much! More
by Megan6274
January 24, 2020
Rachid went above and beyond to make sure I was happy with my purchase. At first he didn’t smile so I wasn’t sure if he was the right sales guy for me. Overall, he listened to my concerns and tried to do with my purchase. At first he didn’t smile so I wasn’t sure if he was the right sales guy for me. Overall, he listened to my concerns and tried to do whatever possible to earn my business. More
by carafitzgerald2013
January 22, 2020
They worked with me to get as close to my budgeted price as possible! The service department was also very friendly, aswell as the finance department. as possible! The service department was also very friendly, aswell as the finance department. More
by liwan13
January 22, 2020
Kyle was knowledgeable on the vehicle features and was not pushy. I was a hard sell only because I didn’t necessarily “need” to trade but he was patient and accommodating with all of my questions and gave not pushy. I was a hard sell only because I didn’t necessarily “need” to trade but he was patient and accommodating with all of my questions and gave me time to consider options... also I found out he’s single so ladies, come check out the packages he has to offer. More
by mandytnb21
Employees Worked With
Kyle Lunning
