Back

Napleton Kia of Fishers

Fishers, IN

4.1
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
Contact Dealership

13417 Britton Park Rd

Fishers, IN

46038

Directions

By Type

Showing 418 reviews

February 01, 2020

Ty and Devin were wonderful. I typically do not like car shopping because of pushy salesmen. They are both down to earth and I didn’t feel pressured at all. Definitely ask for either one of them when you ar More

by Carmen
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Napleton Kia of Fishers responded

Carmen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Napleton Kia of Fishers. Please don't hesitate to reach out if there's anything we can do for you. Take care.

February 01, 2020

Great place to purchase a vehicle!Both Ty Gregg and Devin Conaster were very helpful in the purchase of our new Kia Sportage,definitely will tell people to come to Napleton Kia to buy a vehicle with no More

by rdpayne80Rick
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Napleton Kia of Fishers responded

Hi there! Thanks for mentioning how our team helped make this such a great experience! Our staff is committed to providing each of our clients with the best customer experience. Please let us know if you have any additional questions; we look forward to seeing you again. Take care!

February 01, 2020

Our salesman Nate was great! Explained the features on our new vehicle and how to use them. Never felt rushed or pressured. He was very personable. Chris the finance guy was great to work with as well. Go More

by skmrn
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2020 -

Napleton Kia of Fishers responded

Hi there, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Please let us know if you have any additional questions about services you received and thank you again for choosing Napleton Kia of Fishers!

January 31, 2020

My husband and I just bought a new car from Napleton Fishers Kia and had a great experience! Devin helped is get everything we needed and was awesome to work with. He answered all of our questions and w More

by Jujub624
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Brown
Feb 03, 2020 -

Napleton Kia of Fishers responded

We understand it's a big decision where you purchase your car, and we are grateful to have been chosen. Please reach out to us if there is anything else we can do for you. Thank you again for choosing Napleton Kia of Fishers and we hope to see you again!

January 31, 2020

After a rough start from Napelton Kia of Fishers, a phone call by the Manager was very much appreciated and enough to make me feel that I was an appreciated customer ! This is my second Kia Forte and in a More

by Hogan036
Recommend Dealer
Yes
Employees Worked With
Jen Nazarian, Harrison Brown
Feb 03, 2020 -

Napleton Kia of Fishers responded

We appreciate your positive review about your recent experience with us. Please reach out to us if there is anything else we can do for you. We hope you have a great day.

January 30, 2020

Very strong customer service. Willing to work hard to agree on a deal/price. Very understanding. Appreciated the buying experience. Thanks to Rachid and Brandon. More

by jbmcmillen
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Napleton Kia of Fishers responded

We're glad to hear you found our staff to be so informative and helpful. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 30, 2020

The people were great. We felt like they really listened to what we needed and worked hard to get us the car we wanted at a price that worked for us. The dealership itself could be a little nicer: complimen More

by eileenmcmillen
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2020 -

Napleton Kia of Fishers responded

We're glad to hear our Staff took such great care of you, Eileen! If you have any additional questions about your new vehicle, we will be more than happy to assist you! We hope we can continue to be of service to you down the road!

January 29, 2020

After our Kia Soul engine seized we had it towed to Napleton Kia Rachid was very helpful in the sell of the soul to help us with down payment on our new sorento he stayed in touch til we were able to g More

by braylon01.dm
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric head of mechanics
Jan 30, 2020 -

Napleton Kia of Fishers responded

Braylon, thank you for your positive review. We're glad to hear that you found our team here at Napleton Kia of Fishers so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve. We hope to be of service to you again! Take care!

January 28, 2020

Mr. Mate and Mr. Patrick were extremely helpful we really appreciate what they did for us and would recommend them to anyone. Thank you again for all the help. More

by Ejay
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Napleton Kia of Fishers responded

Hi Ejay, thanks for leaving such a positive review! We’re happy to hear we were able to help you out! We hope you continue to choose us for all your automotive needs. Take care!

January 28, 2020

The dealership staff was friendly and attentive. They were knowledgeable about financing options. The staff assisted us without being pushy. I would recommend Nathan and Patrick to anyone looking for a c More

by Doshacombsuno
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2020 -

Napleton Kia of Fishers responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

Jan 30, 2020 -

Napleton Kia of Fishers responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

...
35
...