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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
February 15, 2020
Working with Nate was a pleasure. We met with him twice. He worked with us to find the car we were looking for. Very patient, knowledgeable and helpful. He worked with us to find the car we were looking for. Very patient, knowledgeable and helpful. More
by debbie.reynolds64
February 15, 2020
Devin was the first to greet us when we walked in the door and was so awesome, he made a sale! Thank you, Devin, for all your help and answering all of our questions. You are very kind and personable. door and was so awesome, he made a sale! Thank you, Devin, for all your help and answering all of our questions. You are very kind and personable. And thank you for selling us the prettiest ruby red Ford F150 around! More
by Linda Manning
Employees Worked With
February 15, 2020
Nathan was amazing!!! He washed the car himself because the detail department was already gone ! Very nice and accomodating. He took great care of us ! the detail department was already gone ! Very nice and accomodating. He took great care of us ! More
by Triciamonkey12
February 14, 2020
The best experience at buying a car. Devin was great and helpful from start to finish. Patrick is the best sales manager ever. Very personal and friendly. And Brandon was great with the paperwork and financ helpful from start to finish. Patrick is the best sales manager ever. Very personal and friendly. And Brandon was great with the paperwork and finance paperwork. So glad I came to see them. More
by ktxcarter42
February 12, 2020
Ty Gregg was absolutely the greatest to work with! He was very knowledgeable, kept us informed and was a true advocate for us! Napleton Kia of Fishers and Ty Gregg - it's a win, win! Thanks for a great was very knowledgeable, kept us informed and was a true advocate for us! Napleton Kia of Fishers and Ty Gregg - it's a win, win! Thanks for a great experience - Linda Martin More
by martinlj
February 11, 2020
Ty Gregg worked with us so well without being pushy. He was exactly what we needed, and he was so nice! Such a pleasant experience. We honestly recommend requesting Ty when you visit. was exactly what we needed, and he was so nice! Such a pleasant experience. We honestly recommend requesting Ty when you visit. More
by MiloTheMinivan
Employees Worked With
February 10, 2020
We loved our experience at Napleton Kia in Fishers. They went above and beyond to get us in our new (to us) Kia Optima. Thank you! went above and beyond to get us in our new (to us) Kia Optima. Thank you! More
by jinibarry
February 04, 2020
If you are looking for a KIA I highly recommend Napleton Kia of Fishers! Everyone was helpful, pleasant, and even stayed late to finish the sale (on a Friday night, no less). Rachid was our sales person a Kia of Fishers! Everyone was helpful, pleasant, and even stayed late to finish the sale (on a Friday night, no less). Rachid was our sales person and he kept the entire trade-in and purchase professional but at the same time filled with humor and fun. If you stop in at Napleton Kia of Fishers ask for Rachid. He’ll Take excellent care of you! More
by Kelly B
Employees Worked With
February 04, 2020
Excellent customer service and a pleasure to work with. We came from Fort Wayne and it was well worth the trip. Would recommend very highly. A+ We came from Fort Wayne and it was well worth the trip. Would recommend very highly. A+ More
by jared.cooksey
February 02, 2020
We did research for several months and found this one last week. Seemed to be exactly what we were looking for. Everyone we came into contact with was so pleasant and professional. last week. Seemed to be exactly what we were looking for. Everyone we came into contact with was so pleasant and professional. More
by shamorph
