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Napleton Kia of Fishers

Fishers, IN

4.1
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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13417 Britton Park Rd

Fishers, IN

46038

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Showing 418 reviews

March 06, 2020

Had a great experience with Nathan. He is very friendly and very helpful and knowledgeable with Kia’s. Will highly recommend him and the dealership . Nathan is great salesman. More

by nenascott
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Napleton Kia of Fishers responded

Hi Nena, we appreciate your positive review. Thank you for taking the time to let us know how we did. We hope you have a great day!

March 06, 2020

Very nice facility...would have appreciated one thing but asked several employees with no results. Asked for "hamster" and was told no after buying car??? More

by John
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2020 -

Napleton Kia of Fishers responded

Thanks for the positive star rating, John! If you have additional questions please reach out to us directly. We hope to be of service to you again! Take care!

February 29, 2020

Nice and quick service. Someone comes up to you right away. Very friendly and test drives for the type of car I was looking into right away even with no appointment. Great place to buy my car. More

by AK
Recommend Dealer
Yes
Employees Worked With
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2020 -

Napleton Kia of Fishers responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

February 29, 2020

Rachid was a Pleasure to work with! He’s extremely friendly, knowledgeable and helped us get the new car we wanted. Also, a big Thank you to John and Russ for all of their help along the way! Napleton More

by brianstapleton13
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Ondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Francek
Mar 08, 2020 -

Napleton Kia of Fishers responded

Congratulations on your new car, Brian! It is great to hear Rachid and John were knowledgeable and pleasant to work with. We hope to see you again!

February 28, 2020

The team at Napleton in Fishers were so friendly, kind, and actually listened to what I had to say. Devin, Chris, and Brandon were always willing to help explain anything. Thank you so much!!! More

by desirepine
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison Brown
Feb 29, 2020 -

Napleton Kia of Fishers responded

Our staff is dedicated to delivering outstanding service to all of our guests so we're glad to hear you found that to be the case. We hope you continue to choose us for all your automotive needs! Take care!

February 27, 2020

Rachid was extremely helpful and nice. He provided me with clear information and provided the carfax without me asking for it. He made my car buying experience quick and painless. More

by andyhuskisson31
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Napleton Kia of Fishers responded

Hello, thank you for your review! We're happy Rachid could help. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2020

Devin from sales and Andy from service were great to work with! Andy was efficient and got my car done in record time! I expected to be at the dealership for hours. Devin my salesman was generous enough to w More

by kissedbythebutler
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

Napleton Kia of Fishers responded

Thank you so much for sharing your recent experience working with Devin and Andy! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

February 26, 2020

Rachid was awesome! Best and fastest process of any dealer I've ever been to! Was not pushy and did not try to sell us something we didnt want More

by Barisaxgirl1611
Recommend Dealer
Yes
Employees Worked With
Devin Conatser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mykal Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Hertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Gregg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

Napleton Kia of Fishers responded

Hi, we are very happy Rachid could provide you with a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

February 25, 2020

Rachid was very knowledgeable and friendly. He was patient and allowed us to take our time with our purchase. He provided us with good information and when he didn’t know something he looked it up an More

by KSM
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

Napleton Kia of Fishers responded

Congratulations on your new car! It is great to hear our Staff was knowledgeable and pleasant to work with. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Have a great day!

February 25, 2020

Rachid made our car buying experience pleasant from start to finish. He was knowledgeable about the vehicle and patient in answering all of our questions. We did not buy the vehicle the first time we went to More

by chad.jarred.miller
Recommend Dealer
Yes
Employees Worked With
Rachid Attahirou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Kidd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2020 -

Napleton Kia of Fishers responded

Congratulations on your new car, Chad! It is great to hear our Staff was knowledgeable and pleasant to work with. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Have a great day!

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