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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
April 07, 2020
Nathan was very patient and informative. He answered all of our questions, was not high pressure, and let us look and test drive multiple cars at our pace. of our questions, was not high pressure, and let us look and test drive multiple cars at our pace. More
by Alexis
April 06, 2020
Nate was very quick to get us in a car, once we knew what we wanted he worked hard and was very helpful and patient through the process! 10/10! we wanted he worked hard and was very helpful and patient through the process! 10/10! More
by maycehopkins
Employees Worked With
April 04, 2020
The staff at Napleton Kia went above and beyond to help me buy the car I have been looking at online. Everyone was very friendly and made me feel right at home. Devin and Marvin are fantastic employees!! me buy the car I have been looking at online. Everyone was very friendly and made me feel right at home. Devin and Marvin are fantastic employees!! More
by grandstaffa
April 04, 2020
I came in for an appointment. I was pleasantly greeted. He listened to me carefully about what was important to me and we found 2 cars. I test drove both, fell in love with the Optima. It made a huge diff He listened to me carefully about what was important to me and we found 2 cars. I test drove both, fell in love with the Optima. It made a huge difference that he really listened and found a vehicle in my price range. Definitely would buy from Napleton again based on my experience. More
by Cooktet
April 02, 2020
Great Guy! I highly recommend going through Ty as your car dealer because he was extremely helpful and walked me through everything I needed to know about my new car and got me a great deal. Kia Fishers i car dealer because he was extremely helpful and walked me through everything I needed to know about my new car and got me a great deal. Kia Fishers is a great place and Ty was amazing. More
by leenajo1985
Employees Worked With
April 02, 2020
Have been a customer from the time Napleton baught from Butler. Always good service. Enjoy the dealership when I am in for service. Keep up the good work. Butler. Always good service. Enjoy the dealership when I am in for service. Keep up the good work. More
by teelko
Employees Worked With
Other Employees :
Jen Nazarian
March 31, 2020
Fantastic service. They went above and beyond on a previous car repair and they did not disappoint in the sales experience either. Nate is so personable and caring. He bends over backwards to make sur previous car repair and they did not disappoint in the sales experience either. Nate is so personable and caring. He bends over backwards to make sure you are taken care of. More
by Vaughn.duggins
Employees Worked With
March 31, 2020
Out of all the automotive salespeople I have encountered, Nathan is probably the best. His impressive professionalism makes you feel at ease during what is usually a stressful time. Thanks Nathan! Nathan is probably the best. His impressive professionalism makes you feel at ease during what is usually a stressful time. Thanks Nathan! More
by KNA
Employees Worked With
March 24, 2020
Easiest car buying experience I've ever had I found this vehicle online through USAA's car buying service and immediately fell in love. Coming from a few states away, one would think this is a l I found this vehicle online through USAA's car buying service and immediately fell in love. Coming from a few states away, one would think this is a logistical nightmare however Rachid and Napleton Kia made it easy. After submitting a request online for more information, Rachid reached out to confirm the vehicle was still available and was easy to work with for getting things set up for a test drive. Upon arrival, the vehicle was cleaned and ready for presentation, everyone at the dealership was friendly and made you felt like a valued customer. They made the process of buying a car easy and I would definitely reach out to Rachid/his team when its time for a new vehicle. More
by jonnyp500
March 23, 2020
Nate met me at the door and took care of all my needs from the first moment I arrived! He couldn't have been more accommodating. Thank you so much! from the first moment I arrived! He couldn't have been more accommodating. Thank you so much! More
by labanach
Employees Worked With
