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Napleton Kia of Fishers

Fishers, IN

4.4
416 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years. Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives. Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois. Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations. The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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13417 Britton Park Rd

Fishers, IN

46038

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Showing 416 reviews

December 09, 2022

I wanted to check out a new Telluride, but unlike other Kia stores, this one had some in, and they had a few in stock, and had all the trims. They didn't have the color I wanted, but went the extra mile to More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

When looking for a car for my sister, she came across Cannon at the gas station, he told her that he was headed back to work, and that we should come with him. We followed him back the the dealership. He More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

December 09, 2022

Had a very pleasant experience with this dealership. I appreciate the transparency and straight forward, no pressure approach that my salesman ken gave. Thank you guys for your help, and I will be back. More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 09, 2022

i absoultely love the people here, cannon my salesman went out of his way to find a telluride for me with all the options i wanted and none of the options i didnt want More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

December 09, 2022

6/5 stars if i could because the salesman i worked with, cannon went out of his way to get me aproved with a better interest rate then my own credit union could! thankyou More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Fishers. Our team is available should you require any extra help.

December 09, 2022

they did their best however the car i wanted the bank couldnt get me aproved. cannon did his absolute best and worked through all of it with a smile on his face and periodicly checking on me to make sure More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Fishers. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

ken went beyond out of his way to make sure our new kia forte was detailed and cleaned even though it was roughly 2 hours past their closing time and their cleaners had already left. covered in sweat and s More

by greg threstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ken lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Greg, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 09, 2022

cannon is an excellent salesman. he was always ready to get us whatever we asked for and always checked in on us while we waited for finance. picture perfect salesman More

by Alex H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Alex, we're happy you found our staff to be so supportive during your experience here at Napleton Kia of Fishers. Our team is available should you require any extra help.

December 09, 2022

cannon and michael are an amazing team of sales consultants. if cannon was busy michael was there to take his place and assist in every way we needed. More

by Alex H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum michael kandil
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Alex, thank you for your kind review; we are happy to pass along your comments to the team here at Napleton Kia of Fishers! Our team is available should you require any extra help.

December 09, 2022

cannon was a good salesman he was able to get a car for me with every option i wanted with none of the options i didnt need. More

by Alex H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
cannon lanum
Dec 12, 2022 -

Napleton Kia of Fishers responded

Hi Alex, we're glad to hear you found our staff to be so informative and helpful. Our team is available should you require any extra help.