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Napleton Kia of Fishers
Fishers, IN
418 Reviews
Edward W. Napleton opened his first automotive business in 1931 on Chicago's South Side. With a $700 loan, a strong work ethic and a belief in common courtesy, he opened the Napleton Buick Service Station. Francis Napleton, Edward's son, was by his side to help foster the growth of the young business in its early years.
Napleton's first dealership was a DeSoto franchise. When that brand was discontinued with little warning, Napleton quickly aligned itself with another Chrysler nameplate, Plymouth, eventually being awarded several additional franchises. Edward and Francis both believed in hard work and exceptional customer service, values that they passed down to the next generation of Napletons. Five of Francis' eight children have worked in the auto business their entire lives.
Edward F. (Ed) Napleton, Francis' son, is a third-generation auto dealer. He began his career as a kid sweeping the floors at the dealership owned by his father and grandfather. He moved up the ranks, serving as a technician, then in sales and finance, and eventually as a general manager. At just 23 years of age, Ed became the youngest car dealer in the United States when he was awarded a Pontiac dealership in Blue Island, Illinois.
Today, the Ed Napleton Family operates more than 79 franchises in eight states. Taking pride in helping each community they live and work in, the Napleton Family name has become synonymous with excellence and teamwork. What started as a small family-owned business has blossomed into one of the most forward-thinking dealership groups in the country. Four of Ed's five children have proudly joined him in pursuing the family business and have a hand in the company's day-to-day operations.
The Ed Napleton Auto Group remains dedicated to their customers in every aspect of the car buying experience and providing unparalleled customer satisfaction.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 418 reviews
April 14, 2020
Ty was great. Made me feel really good about my purchase. Didnt leave me to sit and wait like most dealers do. Stayed with me and told stories and had a few good laughs. Thats hiw it should be and I would hi Didnt leave me to sit and wait like most dealers do. Stayed with me and told stories and had a few good laughs. Thats hiw it should be and I would highly reccomend asking for him! More
by Aj2608
Employees Worked With
April 14, 2020
Customer service was good Nate was great in helping me with my new car I recommend if your looking to buy a new vehicle this would be a good choice with my new car I recommend if your looking to buy a new vehicle this would be a good choice More
by Reggie
Employees Worked With
April 13, 2020
They were very helpful and welcoming. They made my purchase an easy process. Nate was an awesome salesman. He came and picked me up to test drive the vehicle and answered every question I had. Naplet purchase an easy process. Nate was an awesome salesman. He came and picked me up to test drive the vehicle and answered every question I had. Napleton was able to get me an even better deal than the pre-approval I brought with me. More
by rhodapimpton
Employees Worked With
April 12, 2020
Very friendly service. Financial agent worked very well with us on our payments. We were very pleased with our vehicle and the price we recieved it for. with us on our payments. We were very pleased with our vehicle and the price we recieved it for. More
by lowekeolani
Employees Worked With
April 12, 2020
Matt, Devin and Russ worked super hard for me to get a fantastic deal on a car in a desperate time of need. 10/10! fantastic deal on a car in a desperate time of need. 10/10! More
by JShaffer45
April 11, 2020
Ty was Amazing Had a salesman named Ty Greg who was helpful, kind, and just overall very helpful. He was also available via text for additional questions while we mu Had a salesman named Ty Greg who was helpful, kind, and just overall very helpful. He was also available via text for additional questions while we mulled over on the deal. Overall the experience was far past what we expected. There was one person we dealt with during the negotiations who did have that typical car dealer vibe, but luckily Ty was there through it. More
by nate.c.clark
Employees Worked With
April 11, 2020
Great job Rachid! We were looking into a new vehicle. Rachid helped answer all questions and had a great sense of humor. Very professional and friendly service! Rachid helped answer all questions and had a great sense of humor. Very professional and friendly service! More
by matt.rodman
Employees Worked With
April 10, 2020
I really appreciate Devins honesty and his knowledge of the cars...He was pleasant and he makes me want to go sell cars..it was a great experience.. the cars...He was pleasant and he makes me want to go sell cars..it was a great experience.. More
by Dichelle6668
Employees Worked With
April 08, 2020
After a rocky start with a dishonest (willing to commit insurance fraud) salesperson, the sales manager (Matt) and Rachid salvaged the sale!! Thanks for helping a girl out! Christine in finance got me in insurance fraud) salesperson, the sales manager (Matt) and Rachid salvaged the sale!! Thanks for helping a girl out! Christine in finance got me in and out....her name isn’t listed below for me to rate, tho. More
by Ceej
